Panasonic BY-HPE11KTCE Operations Instructions download pdf (Page 30)

Problem Cause and Remedy

The center adaptor’s

COAXIAL indicator is

not lit.

• The center adaptor is not receiving power.

→ Confirm that the AC cord is connected to the power outlet

and AC IN of the center adaptor (see 3.2 Connections

in the Installation Guide).

• The coaxial cable is not connected.

→ Confirm that the coaxial is not over 2 km in length and is

connected properly (see 3.2 Connections in the

Installation Guide).

→ Confirm that there are no connection problems such as

damage or breaks in the cable.

• The camera adaptor is not connected.

→ Connect the center and camera adaptors with a coaxial

cable (see 3.2 Connections in the Installation Guide).

The center adaptor’s

COAXIAL indicator is lit

red.

• Data cannot be sent because the center adaptor may be

malfunctioning.

→ Contact an authorized service center.

4.2 Communication Speed Issues

Problem Cause and Remedy

When testing the

communication speed,

all the indicators are off,

or only 1 or 2 of the

indicators are lit.

• The communications speed may be affected due to issues

with the installation environment.

→ This is not a malfunction. Confirm that there are no

problems with using the camera or displaying images.

→ Confirm that the coaxial cable is of a suitable type and

length, and that there are no devices near the unit that

may cause strong interference.

30 Operating Instructions

4 Troubleshooting

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Panasonic BY-HPE11KTCE Operations Instructions Page 30