Panasonic KX-FC962HK User Manual

Please read these operating instructions before using the unit and save for future reference.This unit is compatible with Caller ID. To use this featu

101. Installation and Quick StartQuick Sta rt1.7 Fax sending / CopyingA Open the document feeder tray.B Adjust the document guides (1), and insert the

13. General Information100User record13.3 User recordFor your future referenceAttach your sales receipt here.Date of purchaseSerial number (found on t

14. Index10114 . Index14.1 Index# #01 Date and time: 20#02 Your logo: 21#03 Your fax number: 23#04 Sending report: 40, 62#06 FAX ring setting: 62#06

14. Index102Description: 17Language: 71Standby mode: 70Document size: 41Duplex ring service: 52, 63E Emergency call: 73Error messages: 84Extension te

14. Index103One touch dial: 31Phonebook: 28, 30T TAM/FAX mode: 45, 49TEL/FAX mode: 46, 48TEL mode: 45, 47Transferring calls: 78V Voice enhancer: 25V

PFQX2283ZA CM0905YH0PFQX2283ZACM0905YH0Manufacturer:Panasonic Communications (Malaysia) Sdn. Bhd.Global web site:http://www.panasonic.co.jp/global

111. Installation and Quick Start1.9 Answering machine1.9.1 Recording your own greeting messageA Press {MENU}.B Press {#}, then {5}{5}.C Press {A} or

2. Important Instructions122 Important InstructionsImportant safety instructions2.1 Important safety instructionsWhen using this unit, basic safety

2. Important Instructions13cause the battery(ies) and/or the conductive material to overheat and cause burns.L Charge the battery(ies) provided with o

2. Important Instructions142.2 For best performanceBattery chargeL Place the cordless handset on the charger for about 7 hours before initial use.L Fo

3. Preparation153 Preparat ion3.1 Location of Controls3.1.1 Base unitA {CALLER ID}L To use Caller ID features (page 35, 36).B {STOP}L To stop an opera

3. Preparation16L To adjust volume (page 19).L To access the phonebook (page 30).S {SET}L To store a setting during programming.T {MENU}L To initiate

3. Preparation173.2 Display descriptions of the cordless handsetDisplay iconsVarious icons appear on the cordless handset display to indicate the curr

3. Preparation183.4 Turning the cordless handset power ON/OFF3.4.1 Power ONPress {ih} for about 1 second.L The display will change to the standby mode

3. Preparation193.6 Adjusting base unit volumeRinger volumeWhile the unit is idle, press {A} or {B}.L If any documents are in the document entrance, y

Table of Contents21. Table of Contents1. Installation and Quick StartAccessories1.1 Included accessories...41.2 Accessory inf

3. Preparation203 Press {A} or {B} repeatedly to display the desired setting.– “TONE” (default): For tone dial service.– “PULSE”: For rotary pulse dia

3. Preparation213 Press {SET}.L The cursor (|) will appear on the display.D:|01/M:01/Y:05TIME: 00:004 Enter the current date/month/year by selecting 2

3. Preparation22Note:L To enter another character that is located on the same dial key, press {>} to move the cursor to the next space.To enter you

3. Preparation233.10 Your fax numberYour fax number will be printed on the top of each page sent from your unit.1 Press {MENU}.SYSTEM SETUPPRESS [()]2

4. Telephone244 TelephoneMaking and Answ ering Calls4.1 Making phone calls4.1.1 With the cordless handset1 Lift the cordless handset and press {C} or

4. Telephone257. Select “Save”, then press {>}.8. Press {ih}.Voice enhancerYou can change the tone quality of the receiver while you are on a call.

4. Telephone264.2 Answering phone calls4.2.1 With the cordless handset1 Lift the cordless handset and press {C} or {s} when the unit rings.2 When fini

4. Telephone27Recording4.3 Recording a telephone conversationYou can record a telephone conversation. Recorded conversations are treated as new messag

4. Telephone28Automatic Dialling4.4 Cordless handset phonebookThe cordless handset phonebook allows you to make calls without having to dial manually.

4. Telephone29To search for a name by first character (index search)1. Press {k}, then press {R}.2. Select “Index Search”, then press {>}.3. Select

Table of Contents39. Programmable FeaturesBase Unit9.1 Base unit programming ...619.2 Basic features...

4. Telephone304.5 Base unit phonebookThe base unit phonebook allows you to make calls without having to dial manually. You can store 100 names and tel

4. Telephone313 Press {MENU}.4 Press {#}.L To cancel erasing, press {STOP}.5 Press {SET}.Another method to erase a stored item1. Press {>}.2. Press

4. Telephone322. Select the desired station key.For station 1:Press station 1, press {A} or {B} repeatedly to select “DIAL MODE”, then press {SET}.For

4. Telephone334.7.1 Cordless handset:Setting night mode ON/OFF1. Press {j/OK}.2. Select “Handset Setup”, then press {>}.3. Select “Ringer Setup”, t

4. Telephone345. Press {A} or {B} repeatedly to select “ON” or “OFF” (default), then press {SET}.6. Press {MENU}.Note:L When the night mode is turned

4. Telephone35To confirm caller information by printing the Caller information list– To print manually, see page 97.– To print automatically after eve

4. Telephone36To stop viewingPress {ih} after step 2.4.9.2 With the base unitThe display will show the number of new calls in standby mode.Example: 10

4. Telephone37To correct a mistake1. Press {<} or {>} to move the cursor to the incorrect number.2. Press {STOP} to delete the number.3. Enter t

4. Telephone384.12 Storing caller information into the phonebook / one-touch dialImportant:L This feature is not available if the caller information d

4. Telephone392 Press {A} or {B} repeatedly to display the desired item.3 Press {MENU}.4 Select a station key.For station 1:Press station 1, press {A}

41. Installation and Quick Start1 Installation and Quick Start1.1 Included accessories*1 Part numbers are subject to change without notice.Note:L If a

5. Fax405FaxSen ding Faxes5.1 Sending a fax manually1 Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the a

5. Fax415.2 Documents you can sendMinimum document sizeMaximum document sizeEffective scanning areaL Shaded area will be scanned.Document weightL Sing

5. Fax425.3 Sending a fax using the base unit phonebook / one-touch dialBefore using this feature, store the desired names and telephone numbers into

5. Fax435.4 Broadcast transmissionBy storing base unit phonebook items (page 30) or one-touch dial (page 31) into the broadcast memory, you can send t

5. Fax443 Press {BROADCAST}.L The document will be fed into the unit and scanned into memory. The unit will then send the data to each party, calling

5. Fax45Receiving Faxes5.5 Selecting the way to use your fax machineDepending on your situation, select the way you prefer to use your fax machine.Aut

5. Fax465.7.2 Use as a telephone and/or fax (TEL/FAX mode)Your situationYou want to answer phone calls yourself and receive faxes automatically withou

5. Fax475.8 Receiving a fax manually – Auto answer OFF5.8.1 Activating TEL mode1 Make sure feature #73 is set to “TEL” beforehand (page 65).2 Press {A

5. Fax48activation is turned ON beforehand (feature #41 on page 64). The default setting is ON.To stop receivingPress {STOP}.5.8.2 Activating TEL/FAX

5. Fax495.9 Receiving a fax automatically – Auto answer ON5.9.1 Activating TAM/FAX mode1 Make sure feature #77 is set to “TAM/FAX” beforehand (page 65

51. Installation and Quick Start1.2 Accessory information1.2.1 Available accessories*1 Use only the included or specified recording paper. Using other

5. Fax50messages (page 59), you will know that there are no messages when the unit rings for the 3rd time. You can then hang up without being charged

5. Fax515.11 Junk fax prohibitor (preventing fax reception from undesired callers)If you subscribe to Caller ID service, this feature prevents fax rec

6. Duplex Ring526 Duplex RingDuplex Ring6.1 Using with the ring detection featureWhen you subscribe to a duplex ring service, your telephone company w

7. Copy537 CopyCopying7.1 Making a copy1 Open the document feeder tray (1), then adjust the width of the document guides (2) to fit the actual size of

8. Answering Machine548 Answering Mach ineGreeting8.1 Recording your greeting messageYou can record your own greeting message for TAM/FAX mode, for a

8. Answering Machine55Incoming Messages8.2 Listening to recorded messagesWhen the unit has recorded new voice messages:–The {AUTO ANSWER} indicator w

8. Answering Machine56Remote Operation8.3 Using the answering machine with the cordless handsetHelpful hints:L To activate TAM/FAX mode with the cordl

8. Answering Machine57Note:L The greeting message is not erased.To call back (Caller ID service users only)If caller information was received for the

8. Answering Machine582. Select “Answer System”, then press {>}.3. Select “Settings”, then press {>}.4. Select “Number of Rings”, then press {&g

8. Answering Machine598.4 Operating from a remote locationYou can call your unit from a remote location and access the answering machine.Important:L A

61. Installation and Quick StartCordless Handset1.3 Battery installation / replacement1.3.1 Installing the batteries1 Insert the batteries negative (T

8. Answering Machine60mode depending on the setting of feature #73 (page 65).L You cannot return to TAM/FAX mode in the same call.To turn ON the auto

9. Programmable Features619 Progra mmable FeaturesBase Unit9.1 Base unit programming9.1.1 Programming basic features1 Press {MENU}.2 Select the featur

9. Programmable Features629.2 Basic featuresCode #01: Setting the date and timeSET DATE & TIMEPRESS SETSee page 20 for details.Code #02: Setting y

9. Programmable Features639.3 Advanced featuresCode #22: Setting the journal report to print automaticallyAUTO JOURNAL=ON [±]“ON” (default): The unit

9. Programmable Features64See page 52 for details.Code #35: Setting the night modeNIGHT MODEPRESS SETSee page 33 for details.Code #36: Receiving overs

9. Programmable Features65Note:L To use this feature, connect the extension telephone to a wall jack on the same line.Code #54: Changing the recording

9. Programmable Features66“TAM/FAX” (default): Telephone Answering Machine/Fax mode (page 49)“FAX ONLY”: FAX only mode (page 50)Code #78: Changing the

9. Programmable Features67– {4}: “4”– {5}: “5”– {6}: “6”– {7}: “7”{#}{1}{0} Message recording time– {1}: “1 MINUTE”– {2}: “GREET ONLY”– {3}: “3 MINUTE

9. Programmable Features68– {2}: “OFF” (default)L See page 60 for details.{#}{7}{2} Recall (Flash) time– {0}: “80msec”– {1}: “90msec”– {2}: “100msec”–

9. Programmable Features69Cordless h andset9.5 Cordless handset programmingL When customising, the current item or setting is indicated by ).Using the

71. Installation and Quick StartConnections and Setup1.4 ConnectionsImportant:L The unit will not function when there is a power failure. To make cal

9. Programmable Features709.5.1 Programmable functionsHelpful hints:L To exit programming, press {ih} at any time.9.5.2 AlarmSetting alarmAn alarm wil

9. Programmable Features71L If “Handset Number” is selected and the current cordless handset number is 2, “[2]” is displayed.Changing the display lang

9. Programmable Features72Resetting the cordless handset to its default settings1. Press {j/OK}.2. Select “Handset Setup”, then press {>}.3. Select

9. Programmable Features73Storing/changing emergency numbersThese settings determine which telephone numbers can be dialled while the call bar feature

9. Programmable Features747. Press {ih}.Resetting cordless handset programming that uses the base unit PINCordless handset programming that uses the b

10. Multi-unit Operation7510 Mult i-unit OperationAdditional Units10.1 Operating additional units10.1.1 Additional cordless handsetsUp to 6 cordless

10. Multi-unit Operation766 Wait until “Enter Base PIN” is displayed, then enter “0000” (default base unit PIN), then press {j/OK}.L If you changed th

10. Multi-unit Operation775. Select “Repeater Mode”, then press {>}.6. Select “On” or “Off” (default), then press {>}.7. Press {ih}.Note:L After

10. Multi-unit Operation783. Cordless handset 1:When finished talking, press {ih} or place the cordless handset on the charger.Base unit:When finished

10. Multi-unit Operation79To transfer a call without speaking to the base unit userAfter step 1, press {ih} on the cordless handset 1.If the transferr

81. Installation and Quick Start1.5 Battery chargePlace the cordless handset on the charger for about 7 hours before initial use.When charging, the ba

10. Multi-unit Operation8010.5 Copying cordless handset phonebook itemsPhonebook items (page 28) can be copied from the cordless handset to the phoneb

11. Useful Information8111 Useful Informat ion11.1 Available character entries for the cordless handsetThe cordless handset dial keys are used to ente

11. Useful Information82L The following are used for both uppercase and lowercase:Extended 2 character table (O)L The following are used for both uppe

11. Useful Information8311.2 Wall mounting the charger1 Connect the AC adaptor.2 Drive the screws (1) into the wall using the wall template as a guide

12. Help8412 Help12.1 Error messages – ReportsIf a problem occurs during fax transmission or reception, one of the following messages will be printed

12. Help8512.2 Error messages – Base unit displayIf the unit detects a problem, one or more of the following messages will appear on the display.Displ

12. Help86“REMOVE DOCUMENT” L The document is jammed. Remove the jammed document (page 94).L Press {STOP} to eject the jammed document.“SERIAL ERROR”

12. Help87Troubleshooting12.3 When a function does not work, check hereIf you still have difficulties after following the instructions in this section

12. Help8812.3.3 Cordless handsetI cannot page a cordless handset or base unit.L The called cordless handset is too far from the base unit.L The calle

12. Help89Noise is heard during a call.L You are using the handset or base unit in an area with high electrical interference. Locate the handset and b

91. Installation and Quick Start1.6 Recording paperA Open the top cover by pressing the top cover release button (1).B Install the recording paper.C I

12. Help9012.3.4 Fax – sending12.3.5 Fax – receivingProblem Cause & SolutionI cannot send documents. L The telephone line cord is connected to the

12. Help9112.3.6 Copying12.3.7 Answering machineThe printing quality is poor.L The thermal head is dirty. Clean it (page 95).L Adjust the print contra

12. Help9212.3.8 If a power failure occursL The unit will not function.L The unit is not designed for making emergency telephone calls when the power

12. Help93Jams12.4 Recording paper jams1 Open the top cover by pressing the top cover release button (1).2 Pull the cutter release lever (1) forward.L

12. Help9412.5 Document jams – sending1 Open the top cover by pressing the top cover release button (1) and remove the jammed document carefully (2).2

12. Help955 Close the top cover securely by pushing down on both sides.12.7 Thermal head cleaningIf smudges or black/white lines appear on a copied/re

12. Help965 Install the recording paper and close the top cover securely by pushing down on both sides (see page 9 for details).FC962HK-PFQX2283ZA-en.

13. General Information9713 General InformationPrinted Repor ts13.1 Reference lists and reports (Base unit only)You can print out the following lists

13. General Information98Specifications13.2 Specifications13.2.1 Base unit Applicable lines:Public Switched Telephone Network Document size:Max. 216

13. General Information9913.2.2 Cordless handset13.2.3 Charger unitNote:L Design and specifications are subject to change without notice.L The picture