Frequently Asked Questions ●
FAQs, etc.
69
Problem Actions
Screen
Chaotic image, noisy
Set “P-NR” in the Picture Menu (to remove noise). (p. 28)●
Check nearby electrical products●
(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).
No image can be displayed
Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the ●
minimum? (p. 28)
Please also refer to “Neither image nor sound is produced” (p. 68).
●
Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 36 and p. 37)●
Please also refer to “Neither image nor sound is produced” (p. 68).●
Unusual image is displayed
Turn the TV Off with Mains power On / Off switch, then turn it On ●
again.
If the problem persists, perform “Shipping Condition” (p. 46).
●
Panel dimming during
high-contrast still image
When a high contrast picture is displayed for a while, the brightness ●
may be reduced automatically to conserve power consumption and
prolong panel life.
This condition may continue for a few minutes even after the
high-contrast image has passed.
Even if you turn the TV Off and On again with the Mains power On /
Off switch, this condition will continue for a while before returning to
a normal viewing level.
This is not a malfunction.
Sound
No sound is produced
Is “Sound mute” active? (p. 8)●
Is the volume set to the minimum?●
Is Speaker Selection (VIERA Link) set to “TV”?●
Please also refer to “Neither image nor sound is produced” (p. 68).●
Sound level is low
or sound is distorted
Sound signal reception may be deteriorated.●
Set “NICAM” (p. 29) in the Sound Menu to “Off”. (Analogue only)●
Please also refer to “Neither image nor sound is produced” (p. 68).●
Digital Channel
No programmes shown on TV
Guide
Reset channels. (p. 36 and p. 37)●
Check the digital transmission by contacting Digital UK on ●
08456 50 50 50 or at www.digitaluk.co.uk
Check the analogue broadcast (if still available in your area).
●
Consult an aerial engineer to check the alignment of your aerial.●
Cannot find a channel
you have previously watched
The channel may broadcast for part of the day.●
Check the channel in the TV Guide. (p. 18)●
Channel position numbers may be changed by broadcasters.●
Reset channels. (p. 36 and p. 37)●
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