Panasonic BY-HPE11KTA Operations Instructions download pdf (Page 25)

4.3 PoE Issues

Problem Cause and Remedy

Network cameras

connected to the

camera adaptor do not

function.

• The connection distance may be too long.

→ The PoE function cannot supply power to devices

connected at distances over 500 m (1,640 feet 5 inches).

→ Confirm that the connected LAN cable is a PoE standard

cable (see 3.1 Connection Example in the Installation

Guide), that the LAN cable is connected properly, and

that there are no connection problems such as damage

or breaks in the cable.

• If the LAN cable was quickly disconnected and then

reconnected, the PoE function may not be able to supply

power.

→ Disconnect the LAN cable and then reconnect after

waiting for more than 2 seconds.

The status of the [PoE:

PoE Power Supply] on

the maintenance

screen is set to

[Disable] and the PoE

function cannot supply

power.

• The status of the [PoE: Ethernet Link] on the maintenance

screen is set to [Link-down].

→ Confirm that the camera adaptor, network camera and

other network devices are connected properly, that there

are no connection problems such as damage or breaks

in the cables, and that network devices are connected to

the power outlet (see 3.2 Connections in the Installation

Guide).

• The status of the [PoE: PoE Switch] on the maintenance

screen is set to [OFF].

→ Turn the PoE switch on the camera adaptor to [ON] (see

page 4).

• Power cannot be supplied normally from the center adaptor

to the camera adaptor.

→ The PoE function cannot supply power to devices

connected with coaxial cable at distances over 500 m

(1,640 feet 5 inches) (see 3.2 Connections in the

Installation Guide).

→ The PoE function may not be able to supply power if the

line resistance of the coaxial cable is of a high value (see

3.2 Connections in the Installation Guide).

4.4 Other Issues

Problem Cause and Remedy

The unit is warm. • This is normal. (The unit may seem slightly warmer in

summer than compared to winter.)

→ If the unit gets extremely hot, disconnect the power plug

and contact an authorized service center.

Operating Instructions 25

4 Troubleshooting

1 2 ... 20 21 22 23 24 25 26 27 28 29 30

Comments to this Manuals

No comments

Panasonic BY-HPE11KTA Operations Instructions Page 25

Comments to this Manuals

Related products and manuals for Networking Panasonic BY-HPE11KTA