Panasonic KXTGK220E Operations Instructions

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Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGK220E
KX-TGK222E
Before initial use, see “Getting Started”
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
KX-TGK220E_OI(en-en)_0806_ver330.pdf 1 8/7/2018 10:23:24 AM
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Summary of Contents

Page 1 - Operating Instructions

Operating InstructionsDigital Cordless Answering SystemModel No.KX-TGK220EKX-TGK222EBefore initial use, see “Getting Started”on page 11.Thank you for

Page 2

SpecificationsR Standard:DECT (Digital Enhanced CordlessTelecommunications),GAP (Generic Access Profile)R Frequency range:1.88 GHz to 1.90 GHzR RF tra

Page 3 - Accessory information

Setting upConnectionsn Base unitConnect the AC adaptor to the unit bypressing the plug firmly.Connect the AC adaptor to the poweroutlet.Connect the te

Page 4 - Introduction

Battery installation/setting thehandset coverR USE ONLY rechargeable Ni-MH batteriesAAA (R03) size (1).R Do NOT use alkaline/manganese/Ni-Cdbatteries.

Page 5 - General information

Battery chargingCharge for about 7 hours.R When the handset is placed on the baseunit, a beep is heard and the messageindicator lights up about 5 seco

Page 6 - For your future reference

ControlsBase unitABM N (Locator)R You can locate a misplaced handsetby pressing MN.Charge contactsHandsetABABDCHIJKGLEFASpeakerMessage indicatorM N (T

Page 7 - For your safety

By pressing a soft key, you can select thefeature shown directly above it on thedisplay.(Example: MENU, OK, etc.) Navigator keyNavigator keys function

Page 8 - For best performance

Icon ActionTurns the key lock feature off.(page 20)n When you select a language other thanEnglishIcon ActionReturns to the previous screen oroutside c

Page 9

Indicator StatusFlashingrapidly– Incoming call or intercomcall are now beingreceived. (page 18, 20)– An alarm sounds.(page 28)Flashingslowly*1– There

Page 10 - Specifications

Making calls1 Lift the handset and dial the phonenumber.R To correct a digit, press MCLEARN.2 Press MN to make the call.R To make the call using thesp

Page 11 - Setting up

Note:RMMUTEN is a soft key visible on the displayduring a call.Recall/flashMR/ECON allows you to use the specialfeatures of your host PBX such as tran

Page 12 - Getting Started

IntroductionModel composition ...3Accessory information ...3General information ...

Page 13 - Getting Started

IntercomIntercom calls can be made between handsetsin the same radio cell.Note:R When paging the handset, the pagedhandset beeps for 1 minute.R If you

Page 14 - Base unit

PhonebookYou can add 120 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entryto the desired c

Page 15 - Display icons

2 MbN: “Edit” a MOKN3 Edit the name if necessary. a MOKN4 Edit the phone number if necessary. aMOKN5 MbN: Select the desired category(page 21). a MOKN

Page 16

3 MbN: “Yes” a MOKN a MNViewing an entry/Making a call1 Press and hold the desired speed dial key(1 to 9).2 To make a call, press MN.Helpline Tel. No.

Page 17 - Setting the message indicator

Menu listTo access the features, there are 2 methods.n Scrolling through the display menus1 MMENUN2 Press MCN, MDN, MEN, or MFN to select the desired

Page 18 - Useful features during a

Sub-menu 1 Sub-menu 2 Settings CodeAnswer Off*1– – #328 35Main menu: “Time Settings”Sub-menu 1 Sub-menu 2 Settings CodeSet Date/Time*1– – #101 16Mem

Page 19

Sub-menu 1 Sub-menu 2 Settings CodeNuisance CallBlock*1Single Number– #217 29Range of Numbers–Withheld On<Off>#240 30Speed Dial– – #261 22Eco Mo

Page 20 - Key lock

Sub-menu 1 Sub-menu 2 Settings CodeRegister Register Handset– #130 31Cancel Register*2– #131 32Select Base– <Auto> #137 32Cancel Base*2– – #139

Page 21 - Phonebook

You can only remove the first ring if the unit rings 2 times or more by default, which dependson your phone service provider.*6 This menu is not displ

Page 22 - Speed dial

(page 21), you can also select categories ofcallers whose calls override do not disturbmode and ring the handset (Caller IDsubscribers only).Important

Page 23

Model compositionSeries Model No.Base unit HandsetPart No. Part No. QuantityKX-TGK220seriesKX-TGK220 KX-TGK220 KX-TGKA21 1KX-TGK222 KX-TGK220 KX-TGKA2

Page 24 - Menu list

4 MbN: “Yes” a MOKN a MNn By entering phone numbers:1 MMENUN#2172 MbN: “Single Number” a MOKN3 MMENUN a MbN: “Add” a MOKN4 Enter the phone number (24

Page 25 - Programming

area codes here prevents the restrictedhandsets from dialling any phone number inthat area code.1 MMENUN#2562 Enter the base unit PIN (default: “0000”

Page 26

is displayed even when the handset isnear the base unit), re-register the handset.1 Handset:MMENUN#1302 MbN: Select a base unit number. a MOKNR This

Page 27

Using Caller ID serviceImportant:R This unit is Caller ID compatible. To useCaller ID features, you must subscribe to aCaller ID service. Contact your

Page 28 - Do not disturb mode

Erasing all caller information1 M N2 MERASEN a MbN: “Yes” a MOKN aMN34Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333Caller ID ServiceKX-TGK2

Page 29 - Nuisance call block

Answering systemThe answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play

Page 30 - Other programming

Playing back the greetingmessage1 MMENUN#3032 M NListening to messagesWhen new messages have been recorded, is displayed on the handset with the total

Page 31 - Registering a unit

Important:R In order to operate the answering systemremotely, you must first set a remoteaccess code.1 MMENUN#3062 To turn on remote operation, enter

Page 32

by pressing M N on the handset. Callscreening can be set for each handset. Thedefault setting is “On”.1 MMENUN#3102 MbN: Select the desired setting. a

Page 33 - Caller list

Voicemail serviceIn addition to your unit’s answering system you may also have voicemail service fromyour phone service provider. Voicemail is an answ

Page 34 - Caller ID Service

Additional/replacement accessoriesPlease contact your nearest Panasonic dealer for sales information.Accessory item Model number/SpecificationsRecharg

Page 35 - Greeting message

Alphabet character table (ABC)zy12 3 4 5 6 7 8 9Numeric entry table (0-9)z y1 2 3 4 5 6 7 8 9Greek character table ( )z y12 3 4 5 6 7 8 9Extended 1 ch

Page 36 - Remote operation

R The following are used for both uppercase and lowercase:Cyrillic character table ( )zy12 3 4 5 6 7 8 9Error messagesDisplay message Cause/solutionBa

Page 37 - Answering system settings

General useProblem Cause/solutionThe handset does not turnon even after installingcharged batteries.R Place the handset on the base unit or charger to

Page 38 - Selecting “G

Problem Cause/solutionI cannot remember thePIN.R Change the PIN using the following method.1 MMENUN#1322 *70003 Enter the new 4-digit base unit PIN. a

Page 39 - Character entry

Problem Cause/solutionThe handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 18,25).R Do not disturb mode is turned

Page 40 - 2 3 4 5 6 7 8

Answering systemProblem Cause/solutionThe unit does not recordnew messages.R The answering system is turned off. Turn it on (page 35).R The message me

Page 41 - 2 3 4 5 6 7 8 9

Conditions of guaranteeReceipt No. Date of purchaseModel No. Serial No.This guarantee is in addition to and does not in any way affect any statutory

Page 42 - Useful Information

IndexA Additional base units: 31Additional handsets: 31Alarm: 28Answering calls: 18Answering system: 35Call screening: 37Erasing messages: 36,

Page 43 - Battery recharge

1 Reconnect AC adaptor to the base unit.2 Check if telephone line cord is connected.3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd

Page 44

Sales and support informationCustomer Communications CentreR For customers within the U.K.: 0344 844 3899R For customers within Ireland: 01289 8333R F

Page 45

Graphical symbols for use on equipment and theirdescriptionsSymbol Explanation Symbol ExplanationAlternating current (A.C.) Class P equipment(equipmen

Page 46

For your safetyTo prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperat

Page 47

R This product is unable to make calls when:– the handset batteries need recharging orhave failed.– there is a power failure.– the key lock feature is

Page 48 - IMPORTANT!

appliances, etc. It should not be placed inrooms where the temperature is less than0 °C or greater than 40 °C. Dampbasements should also be avoided.R

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