Panasonic DMC-TZ18 Operations Instructions Page 60

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  • TROUBLESHOOTING
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118 VQT3H47 VQT3H47 119
Q&A Troubleshooting (Continued)
TV, computer, printer
No image appears on TV. Image blurred or not coloured.
Not connected correctly (109).
The television has not been switched to auxiliary input.
Check the [Video Out] setting (NTSC/PAL) on the camera. (23)
TV screen display different to LCD monitor.
Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
Card is inserted into TV.
Connect the camera and TV with the AV cable (supplied) and play motion pictures on camera
(109)
Picture is not displayed on full TV screen.
Check [TV Aspect] settings (23).
Cannot send pictures to computer.
Not connected correctly (103).
Check whether computer has recognised camera.
Set [USB Mode] to [PC] (22).
Computer does not recognise card (only reads built-in memory).
Disconnect the USB connection cable (supplied) and reconnect with card in place.
The card is not recognised by the computer.
(You are using an SDXC Memory Card.)
Make sure your computer supports SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
When you insert a card, a message will be displayed requesting you to format the card, but do not
format it.
If the [Access] indicator on the LCD monitor does not go off, turn off the camera’s power before
disconnecting the USB connection cable.
Uploading to YouTube or Facebook cannot be performed properly.
Confirm that the login information (login ID, user name, e-mail address and password) is correct.
Confirm that the PC is connected to the Internet.
Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not
blocking access to YouTube or Facebook.
Check the YouTube or Facebook site.
Cannot print when connecting to printer.
Printer not compatible with PictBridge.
Set [USB Mode] to [PictBridge(PTP)] (22).
The edges of pictures are cut off when printing.
Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
The pictures were recorded in aspect ratio.
If printing in shop, check if 16:9 sizes can be printed.
Others
Menu not displayed in desired language.
Change [Language] setting (24).
Camera rattles if shaken.
This sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations.
[AF Assist Lamp] is set to [ON] (80).
AF Assist Lamp is not illuminated.
[AF Assist Lamp] is set to [OFF].
Camera is hot.
Camera may become a little warm during use, but this does not affect performance or quality.
Lens makes a clicking noise.
When brightness changes, the lens may make a clicking noise and the monitor brightness may also
change, but this is due to aperture settings being made.
(Does not affect recording.)
Clock is incorrect.
Camera has been left for a long period.
Reset the clock (16).
It takes too long to set (clock will be behind by the same lapse of time.).
When using zoom, picture becomes slightly warped and the edges of the subject
become coloured.
Pictures may be slightly warped or coloured around the edges, depending on the zoom ratio, but
this is not a fault.
Zoom movement stops momentarily.
The zoom movement stops momentarily during Extra Optical Zoom and i.Zoom operation, but this is
not a malfunction.
Zoom does not reach the maximum ratio.
If the zoom ratio stops at 3 ×, [Macro Zoom] has been set. (43)
File numbers are not recorded in sequence.
File numbers are reset when new folders are created (104).
File numbers have jumped backwards.
Battery was removed/inserted with power on.
(Numbers may jump backwards if folder/file numbers are not correctly recorded.)
When no operation is performed for a while, the demo is suddenly displayed.
This is the Automatic Demo Mode that introduces the features of this camera. Press [MENU/SET] to
return to the previous screen.
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