Panasonic BB-HCM331 User Manual download pdf (Page 58)

Installation/Troubleshooting

Troubleshooting

2.6 Image Buffer/Image Transfer

Problem Cause and Remedy

The camera

does not

transfer the

image by E-mail

or FTP.

• Errors have occurred on the way to the E-mail or FTP server.

See the Protocol column on the Status page (see page 146

of the Operating Instructions on the Setup CD-ROM), and

check if the error is displayed.

• The default gateway and DNS server addresses are not

assigned correctly.

Assign them correctly (see page 51 of the Operating

Instructions on the Setup CD-ROM).

• Login ID and password for E-mail or FTP are invalid.

Make sure that you enter your correct login ID and password.

The camera

does not

transfer the

image to a

mobile phone.

• The image quality is not set to [Mobile Phone] on the Image

Buffer/Transfer page.

Set the resolution to [160 x 120] and the image quality to

[Mobile Phone]. Some mobile phones do not support 320 x

240 resolution.

The image is

slowed down on

the Buffered

Image page. Or

the camera

transfers the old

image.

• The transfer interval is too short.

Set the transfer interval longer than the current setting (see

page 97, page 107 or page 118 of the Operating Instructions

on the Setup CD-ROM).

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Panasonic BB-HCM331 User Manual Page 58