Panasonic BB-HCM331A User Manual

Operating InstructionsPlease read this manual before using and save this manual for future reference.Panasonic Network Camera Website: http://www.pana

Operating Instructions102.16 Configuring Multiple Cameras... 792.17 Format the SD memory card ...

Operating Instructions100Setting DescriptionSMTP Server IP Address or Host Name• If you set the server IP address, set 4 digits (0—255) and 3 periods

Operating Instructions101[For assistance, please call: 1-800-272-7033]9. After you confirm the settings and click [Next>], set E-mail notification

Operating Instructions10211. Click [Go to Image Buffer/Transfer page].• The Image Buffer/Transfer page is displayed.Notes• If you set a short interval

Operating Instructions103[For assistance, please call: 1-800-272-7033]2.21 Transfer the Camera Image in Transport ModeThe camera can transfer the imag

Operating Instructions1042.22 Transfer the Camera Image in Tunnel ModeThe camera can transfer the image in tunnel mode by E-mail or FTP.Prepare the fo

Operating Instructions105[For assistance, please call: 1-800-272-7033]2.23 Specifying Operation TimeThe Operation Time page allows you to limit the op

Operating Instructions1064. Click [Save] when finished.• New settings are saved.• The Operation Time page is displayed.About Operation TimeIn the oper

Operating Instructions107[For assistance, please call: 1-800-272-7033]2.24 Controlling External Output TerminalThe digital output terminal allows you

Operating Instructions1082.25 Changing Indicator DisplayThe Indicator Control page allows you to select Indicator operation. Indicator has three optio

Operating Instructions109[For assistance, please call: 1-800-272-7033]3 Camera Maintenance3.1 Maintenance pageMaintenance(14) Status Displays the came

Operating Instructions11[For assistance, please call: 1-800-272-7033]3.12 File Size and Number of Buffered Images ... 14

Operating Instructions1103.1.1 Confirming the StatusThe Status page allows you to check the status of the camera. The status information provides supp

Operating Instructions111[For assistance, please call: 1-800-272-7033]3.1.3 Updating the Camera FirmwareThe Update Firmware page allows you to update

Operating Instructions112• The Update page is displayed in about a minute.4. Click [Browse...].• A dialog box is displayed to select the firmware.5. S

Operating Instructions113[For assistance, please call: 1-800-272-7033]7. Confirm that the version number on the Top page is updated.• If the version n

Operating Instructions1143.1.4 Creating Configuration FileA configuration file can be saved on your PC. You can load the camera settings from the conf

Operating Instructions115[For assistance, please call: 1-800-272-7033]3.1.5 Loading Settings from a Configuration FileThe settings can be loaded from

Operating Instructions1163.1.6 Resetting the Camera to Factory DefaultAll camera settings are reset to factory default directly after the Execute butt

Operating Instructions117[For assistance, please call: 1-800-272-7033]3.2 Support page3.2.1 Seeing Help pageThe Help page displays explanations for ea

Operating Instructions1183.2.3 Seeing Support InformationYou can see support information on the Panasonic Network Camera support website.Clicking [Sup

Operating Instructions119[For assistance, please call: 1-800-272-7033]3.3 External I/OIf you connect the external devices such as sensors to the Exter

Operating Instructions121 Camera Monitoring1.1 Accessing the Camera1. Start up the web browser on your PC.2. Enter "http://IPv4 Address (or URL):

Operating Instructions120Circuit Diagram ExampleCAUTION• The external I/O is not capable of connecting directly to devices that require large amounts

Operating Instructions121[For assistance, please call: 1-800-272-7033]3.4 FACTORY DEFAULT RESET ButtonThe camera has a FACTORY DEFAULT RESET button on

Operating Instructions1223.5 RESTART ButtonThe camera has a RESTART button on the side.Pressing the RESTART button restarts the camera.Notes• After re

Operating Instructions123[For assistance, please call: 1-800-272-7033]3.6 Default Setting ListBasicItems Default Required NotesNetwork (IPv4)Connectio

Operating Instructions124Network (IPv6)Connection Mode Automatic Setup- Automatic Setup/StaticAllow Access from the Internet (Automatic Setup only)No

Operating Instructions125[For assistance, please call: 1-800-272-7033]Date and TimeTime Setting AM/PM - -Automatic Time AdjustmentNo check When using

Operating Instructions126AccountAudio Output Enabled - -Volume Standard - Minimum/Standard/MaximumPC Audio Input Timeout 1 min - 1, 2, 3, 5, 10, 20,

Operating Instructions127[For assistance, please call: 1-800-272-7033]General User User ID List [Blank] - -User Name [Blank] When setting general user

Operating Instructions128AdvancedItems Default Required NotesImage DisplaySingle Camera Image Resolution320 x 240 - 320 x 240 or 640 x 480Single Camer

Operating Instructions129[For assistance, please call: 1-800-272-7033]Multi-CameraMulti-Camera [Blank] - -Display Checked When setting Multi-Camera-IP

Operating Instructions13[For assistance, please call: 1-800-272-7033]4. Click the following tabs to display each page.Notes• When users other than an

Operating Instructions130Preset ButtonsIndicator ControlIndicator Control Tur n indi c a t or on when camera is on- -Items Default Required NotesPrese

Operating Instructions131[For assistance, please call: 1-800-272-7033]3.7 CleaningAfter the camera is turned off by disconnecting the AC plug, clean t

Operating Instructions1323.8 Setting an IP Address on Your PCYour PC's IP address can be assigned by the following procedures.1. Display the TCP/

Operating Instructions133[For assistance, please call: 1-800-272-7033]3.9 Using Setup ProgramThe Setup Program can be used for the following purposes.

Operating Instructions134• You can find the camera IP address and port number by looking up the MAC address of your camera.IPv6 InformationNotes• If y

Operating Instructions135[For assistance, please call: 1-800-272-7033]Automatic Setup (Local or Internet Access) or Manual Setup1. Click [Execute] on

Operating Instructions1363.10 Setting Your PC3.10.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are

Operating Instructions137[For assistance, please call: 1-800-272-7033]3. Click the [Connections] tab, and click [LAN Settings].4. See if the Use a pro

Operating Instructions1385. Enter the camera IP address into the Do not use proxy server for addresses beginning with data field.6. Click [OK].

Operating Instructions139[For assistance, please call: 1-800-272-7033]3.10.2 Setting UPnP™ to Display Camera Shortcut in My Network PlacesTo display t

Operating Instructions141.1.1 To Access the Camera in IPv6You need to prepare the followings to access the camera in IPv6.• PC RequirementsOperating S

Operating Instructions1403.11 ASCII Character Table(space)!"#$%&'()*+,-./0123456789:;<=>?ASCII Character Table@ABCDEFGHIJKLMNOPQRS

Operating Instructions141[For assistance, please call: 1-800-272-7033]3.12 File Size and Number of Buffered ImagesThe following table shows the relati

Operating Instructions1423.13 Number of Images on the SD Memory CardThe camera supports the Panasonic SD memory card.• 1 GB: RP-SDH01GU1A• 512 MB: RP-

Operating Instructions143[For assistance, please call: 1-800-272-7033]3.14 SpecificationsNetwork CameraItems SpecificationsPan/Tilt Angle Pan: -60 ° t

Operating Instructions144Supported Protocols IPv4/IPv6 Dual-Stack•IPv4:TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS, ARP, ICMP, POP3, NTP, IPsec, UPnP•IPv

Operating Instructions145[For assistance, please call: 1-800-272-7033]Temperature Operation: -20 °C (-4 °F) to +50 °C (+122 °F)Storage: -25 °C (-13 °F

Operating Instructions146

Operating Instructions147Index

Operating Instructions148AAbbreviations 4ActiveX Controls 17Administrator/General Users/Guest Us-ers 72Alarm Image Buffer/Transfer 92Alarm Position 23

Operating Instructions149SSave Settings page 114SD memory card 81, 82Security: Administrator page 70Setup page 37Setup Program 133Single Camera page 1

Operating Instructions15[For assistance, please call: 1-800-272-7033]Setting up the IPv6 Router, your PC, and the CameraSetting up the IPv6 RouterSet

Printed in Japan PSQX3241YA KK1004CI10352004 Panasonic Communications Co., Ltd. All Rights Reserved.Carefully pack your unit, preferably in the ori

Operating Instructions161.2 Viewing Single Camera page1. Access the camera (see page 12).• The Top page is displayed.2. Click the [Single] tab at the

Operating Instructions17[For assistance, please call: 1-800-272-7033]Security Warning windowTo view a video (Motion JPEG) or to use audio feature, Act

Operating Instructions18The BannerWhen the camera accesses the Internet, the banner displays product information about cameras or announcements about

Operating Instructions19[For assistance, please call: 1-800-272-7033]1.2.1 Auto Centering the Image (Click to Center)Using your mouse, click any porti

Operating Instructions2Main FeaturesSplash Resistant body for indoor and outdoor useYour Panasonic Network Camera has a splash resistant body. The spl

Operating Instructions201.2.2 Capturing a Still ImageA still image can be saved on your PC.1. Operate pan/tilt and select a resolution to display an i

Operating Instructions21[For assistance, please call: 1-800-272-7033]1.2.3 Using Operation BarEnd Display and Preset Display:When the pan/tilt has rea

Operating Instructions22NoteWhen the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be re

Operating Instructions23[For assistance, please call: 1-800-272-7033]1.2.4 Setting Home Position/Alarm Position/Preset ButtonRegistering Home Position

Operating Instructions24Registering a Preset Button8 camera positions can be stored as presets. By default, the preset buttons (1—4) are registered 1:

Operating Instructions25[For assistance, please call: 1-800-272-7033]Viewing the Image1. Click the home position, alarm position or registered preset

Operating Instructions26Changing or Deleting the Settings1. Click [Program].• [Program] switches to [Cancel]. Click [Cancel] to quit without saving ch

Operating Instructions27[For assistance, please call: 1-800-272-7033]1.3 Listening to Camera Audio—Talking to the Camera1. Access the camera (see page

Operating Instructions28• Audio features such as camera microphone sensitivity and mute during pan/tilt can be set up on the Audio page (see page 68).

Operating Instructions29[For assistance, please call: 1-800-272-7033]• The external microphone input terminal does not correspond to an line level. Au

Operating Instructions3[For assistance, please call: 1-800-272-7033]• Color night view mode allows you to monitor the camera in low illuminance.Variou

Operating Instructions301.4 Viewing Multi-Camera pageTo view multiple cameras on the Multi-Camera page, you need to configure each camera on the Multi

Operating Instructions31[For assistance, please call: 1-800-272-7033]• When viewing video (Motion JPEG), we recommend using an Ethernet® switching hub

Operating Instructions321.5 Viewing Buffered Image pageTo buffer the images on the internal memory, you need to set up image transfer settings (see pa

Operating Instructions33[For assistance, please call: 1-800-272-7033]4. Display images clicking buttons below.Notes• Date, Time and frame number are n

Operating Instructions341.5.1 Deleting Buffered ImagesIf you intend to delete images for each transfer condition, click [Delete Buffered Images] on th

Operating Instructions35[For assistance, please call: 1-800-272-7033]1.6 Viewing Still Images on Your Mobile PhoneYou can view still images over the I

Operating Instructions36• If the image is not displayed properly, try the following 2 URLs.• If the general users are not permitted in some features o

Operating Instructions37[For assistance, please call: 1-800-272-7033]2 Various Camera Features2.1 Using Camera Features1. Access the camera (see page

Operating Instructions38Basic(1) Network (IPv4) Configures the IPv4 network settings to connect the camera to the network (see page 40).(2) Network (I

Operating Instructions39[For assistance, please call: 1-800-272-7033](13) Buffer/Transfer Sets image buffer or transfer by timer or alarm. (see page 8

Operating Instructions4How to Use This DocumentationThe camera includes the following 2 manual types.• Installation/TroubleshootingInstallation/Troubl

Operating Instructions402.2 Connecting the Camera to Your IPv4 NetworkThe Network page offers three options to configure the camera in IPv4.• [Automat

Operating Instructions41[For assistance, please call: 1-800-272-7033]4. Click [Save] when finished.• New settings are saved.• When finished, the follo

Operating Instructions42Setting DescriptionAllow Access from the Internet (Automatic Setup Only)• Allow Access from the Internet setting automatically

Operating Instructions43[For assistance, please call: 1-800-272-7033]Default Gateway*1(Static/DHCP Only)• If you have the assigned Default Gateway add

Operating Instructions442.3 Connecting the Camera to Your IPv6 NetworkThe Network page offers two options to configure the camera in IPv6.• [Automatic

Operating Instructions45[For assistance, please call: 1-800-272-7033]Static SetupYou can assign a static IPv6 address to the camera. If you select [No

Operating Instructions465. Click [Restart].• The camera restarts, and the Top page is displayed.Notes• When you do not know the camera IP address whil

Operating Instructions47[For assistance, please call: 1-800-272-7033]DNS Server Address• DNS server address is required in the following conditions.•

Operating Instructions482.4 What is IPsec?IPsec provides security for the transmission of sensitive information over unprotected networks such as the

Operating Instructions49[For assistance, please call: 1-800-272-7033]IPsec Mode SelectionSelect transport mode or tunnel mode to access the camera.Tra

Operating Instructions5[For assistance, please call: 1-800-272-7033]System Requirements for your PCYour PC (Personal Computer) and network must meet t

Operating Instructions50Tunnel Mode (IPv4/IPv6)An IPsec mode of operation where the entire IP packet including IP header is authenticated and encrypte

Operating Instructions51[For assistance, please call: 1-800-272-7033]2.5 Encrypt the Camera Image in Transport ModeThe camera can encrypt the image us

Operating Instructions524. Click [Save] when finished.• New settings are saved.5. Click [Cancel].• The IPsec page is displayed.6. Check [Use] in the I

Operating Instructions53[For assistance, please call: 1-800-272-7033]7. Click [Restart].8. Set up your PC as it fits to the requirements on page 49.•

Operating Instructions542.6 Encrypt the Camera Image in Tunnel ModeThe camera can encrypt the image using IPsec tunnel mode.Notes• Do not set IPsec on

Operating Instructions55[For assistance, please call: 1-800-272-7033]4. Click [Save] when finished.• New settings are saved.5. Click [Cancel].• The IP

Operating Instructions567. Click [Restart].8. Set up your VPN router as shown below.• To use tunnel mode, you need to set up your VPN router.Setting D

Operating Instructions57[For assistance, please call: 1-800-272-7033]• Set up the IPsec policy as the following.9. Access the camera (see page 12).• I

Operating Instructions582.7 Using UPnP™ (Universal Plug and Play)UPnPTM can automatically configure your router to be accessed from the Internet. In o

Operating Instructions59[For assistance, please call: 1-800-272-7033]3. Click [Save] when finished.• New settings are saved.• When finished, "Suc

Operating Instructions6NoteSee Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest informatio

Operating Instructions602.8 Registering with the Viewnetcam.com serviceViewnetcam.com is a free service (dynamic DNS service) that allows you to assig

Operating Instructions61[For assistance, please call: 1-800-272-7033]Notes• When the Viewnetcam.com registration website is not displayed, confirm tha

Operating Instructions622.9 Setting Date and TimeThe Date and Time page allows you to set date and time. Date and time are used for image buffer/trans

Operating Instructions63[For assistance, please call: 1-800-272-7033]3. Click [Save] when finished.• New settings are saved.• When finished, "Suc

Operating Instructions642.10 Changing Camera SettingsThe Camera page allows you to set the camera name, white balance, pan/tilt range, return to speci

Operating Instructions65[For assistance, please call: 1-800-272-7033]Setting DescriptionCamera Name • The camera name is displayed on the Single Camer

Operating Instructions663. Click [Save] when finished.• New settings are saved. If the home position is changed, the camera turns to the home position

Operating Instructions67[For assistance, please call: 1-800-272-7033]Specifying Pan/Tilt Range1. Access the camera (see page 12), and click [Single] a

Operating Instructions682.11 Adjusting AudioThe Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensi

Operating Instructions69[For assistance, please call: 1-800-272-7033]3. Click [Save] when finished.• New settings are saved.• When finished, "Suc

Operating Instructions7[For assistance, please call: 1-800-272-7033]IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions shoul

Operating Instructions702.12 Changing Authentication Setting and Administrator User Name and PasswordThe Security: Administrator page allows you to ch

Operating Instructions71[For assistance, please call: 1-800-272-7033]NoteWhen users other than an administrator are accessing the camera, [Setup] and

Operating Instructions724. Click [Go to Security: Administrator page].• The Security: Administrator page is displayed.Notes• When the user name and pa

Operating Instructions73[For assistance, please call: 1-800-272-7033]2.13 Logging in to the CameraIf you set [Permit access from guest users] on the S

Operating Instructions742.14 Creating, Modifying or Deleting General UsersThe General User page allows you to create, modify or delete general users.

Operating Instructions75[For assistance, please call: 1-800-272-7033]4. Click [Save] when finished.• New settings are saved.• When finished, "Suc

Operating Instructions762.15 Changing Initial Settings on the Single Camera page or the Multi-Camera pageThe Image Display page allows you to change i

Operating Instructions77[For assistance, please call: 1-800-272-7033]3. Click [Save] when finished.• New settings are saved.• When finished, "Suc

Operating Instructions784. Click [Go to Image Display page].• The Image Display page is displayed.

Operating Instructions79[For assistance, please call: 1-800-272-7033]2.16 Configuring Multiple CamerasThe Multi-Camera Setup page allows you to config

Operating Instructions8User Name and Password ProtectionThe use of a unique User Name and secret Password is an important tool that will help limit un

Operating Instructions80Notes• Set the local IP address and port number for the camera on the same LAN.• If the cameras will be accessed from the Inte

Operating Instructions81[For assistance, please call: 1-800-272-7033]2.17 Format the SD memory cardBefore you record the camera image, you need to for

Operating Instructions822.18 Stop the SD Memory RecordingAfter you stop the SD memory recording, remove the SD memory card.Notes• You can confirm the

Operating Instructions83[For assistance, please call: 1-800-272-7033]2.19 Buffering or Transferring Images by TimerThe Image Buffer/Transfer page allo

Operating Instructions844. Set the time, and click [Next>].NoteThe timer works by an internal clock. Set the date and time before using timer buffe

Operating Instructions85[For assistance, please call: 1-800-272-7033]6. Set the image buffer frequencies, and click [Next>].NoteDue to the network

Operating Instructions867. Select the transfer method, and click [Next>].• Clicking [<Back] takes you back to the previous page.• Clicking [Canc

Operating Instructions87[For assistance, please call: 1-800-272-7033]When you set [FTP] for Transfer MethodSelect [FTP], and click [Next>]. The fol

Operating Instructions88Setting DescriptionServer IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not avail

Operating Instructions89[For assistance, please call: 1-800-272-7033]When you set [E-mail] for Transfer MethodSelect [E-mail], and click [Next>]. T

Operating Instructions9[For assistance, please call: 1-800-272-7033]Table of Contents1 Camera Monitoring...

Operating Instructions90Setting DescriptionSMTP Server IP Address or Host Name• If you set the server IP address, set 4 digits (0—255) and 3 periods s

Operating Instructions91[For assistance, please call: 1-800-272-7033]8. Confirm the settings, and click [Save].• New settings are saved.• When finishe

Operating Instructions922.20 Buffering or Transferring Images by Alarm SignalThe Image Buffer/Transfer page allows you to enable image buffer/transfer

Operating Instructions93[For assistance, please call: 1-800-272-7033]4. Set the time, and click [Next>].NoteThe timer works by an internal clock. S

Operating Instructions945. Set the Lens Position When Triggered setting, and click [Next>].NoteIf you enable the Lens Position When Triggered setti

Operating Instructions95[For assistance, please call: 1-800-272-7033]7. Set the image buffer frequencies, and click [Next>].NoteDue to the network

Operating Instructions968. Select the transfer method, and click [Next>].• Clicking [<Back] takes you back to the previous page.• Clicking [Canc

Operating Instructions97[For assistance, please call: 1-800-272-7033]When you set [FTP] for Transfer MethodSelect [FTP], and click [Next>]. The fol

Operating Instructions98Setting DescriptionServer IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not avail

Operating Instructions99[For assistance, please call: 1-800-272-7033]When you set [E-mail] for Transfer MethodSelect [E-mail], and click [Next>]. T