Panasonic KXFL613FX Operations Instructions Page 54

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8. Help
52
8.3.3 Fax sending
8.3.4 Fax receiving
Problem Cause & Solution
I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 16).
L The other partys fax machine is busy or has run out of recording
paper. Try again.
L The other partys machine is not a fax machine. Check with the
other party.
L The other partys fax machine failed to answer the fax
automatically. Send the fax manually (page 27).
I cannot send a fax
overseas.
L Use the overseas transmission mode (feature #23 on page 43).
L Add two pauses at the end of the telephone number or dial
manually.
The other party complains
that letters on their
received document are
distorted or not clear.
L If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
L Another telephone on the same line is off the hook. Hang up the
extension telephone and try again.
L Try copying the document. If the copied image is clear, there may
be something wrong with the other partys machine.
The other party complains
that black lines, white
lines or smudges appear
on their received
document.
L The glass or rollers are dirty with correction fluid, etc. Clean them
(page 61). Please do not insert a document before correction fluid
has dried completely.
Problem Cause & Solution
I cannot receive
documents.
L When you have a single telephone line and subscribe to a voice
mail service, you must also subscribe to a Distinctive Ring service
(page 37).
L The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 16).
I cannot receive
documents automatically.
L The receiving mode is set to TEL mode. Set to FAX ONLY mode
(page 33) or TEL/FAX mode (page 33).
L The time taken to answer the call is too long. Decrease the number
of rings before the unit answers a call (feature #06 on page 42 and
#78 on page 45).
The display shows
CONNECTING....., but
faxes are not received.
L The incoming call is not a fax. Change the receiving mode to TEL
mode or TEL/FAX mode (page 33).
A blank sheet is ejected. L The other party placed the document in their fax machine the
wrong way. Check with the other party.
FL613FX-PFQX2182ZA-en.book Page 52 Thursday, March 3, 2005 7:40 PM
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