Panasonic WJ-GXE500 Operations Instructions

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.The model number is

10 @3 SD recording status indicator The status of the SD recording can be checked with this indicator. When the SD recording starts, this indic

11Monitor images from multiple camerasImages from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be

12Record images on the SD memory card manuallyImages displayed on the "Live" page can be recorded on the SD memory card manually.This button

13Action at an alarm occurrenceThe alarm action (action at an alarm occurrence) will be performed when the following alarms occur.Alarm typeTerminal a

14 • Notifyofalarmoccurrencesbye-mail Alarm mail (alarm occurrence notification) can be sent at an alarm occurrence to the e-mail addresses

15Transmit images onto an FTP serverImages can be transmitted to an FTP server. By configuring the following settings, transmission of images captured

16Save images on the SD memory card when images have failed to be transmit-ted using the FTP periodic image transmission functionImages that have fail

17Display the log listThe logs will be displayed in the following list forms. • Alarmlog: Logsofthealarmoccurrencessuchastimeanddateof

18Note: • Whenthemousebuttonishelddownwhileplacingthe mouse pointer on the [Prev. page] button, the displayed log number will be decremente

19Playback of images on the SD memory cardWhen clicking a time and date listed on the log list window, the "Live" page will turn to the &quo

2CONTENTSPreface ... 3About the user manuals ...

20[FF] buttonWhen this button is clicked, images will be played at high speed in sequential order.Each time the button is clicked, the playback speed

21Maintenance of the unit [Maintenance]Check the system log [System log]It is possible to check the system log on the [System log] tab of the "Ma

22Upgrade the firmware [Upgrade]It is possible to upgrade firmware on the [Upgrade] tab of the "Maintenance" page on the setup menu. The cur

23Reset the settings/Reboot the unit [Default reset]It is possible to reset the settings or reboot the unit on the [Default reset] tab of the "Ma

24Viewing HelpIf you want to know anything about operation or setup methods on screen, display the "Help" screen.Displaying the Help screen

25Display the setup menu from a PCThe settings of the unit can be configured on the setup menu.Important: • Thesetupmenuisonlyoperablebyusers

26Step1Click the desired button in the frame on the left of the window to display the respective setup menu.When there are tabs at the top of the setu

27About the setup menu window q [Setup] button Display the "Setup" page. w [Live] button Display the "Live" page. e [

28Setup menu and its itemsThe setup menu consists of the following menus and tabs.Menu page Tab OutlineReference pageBasic Basic Configure the basic s

29Menu page Tab OutlineReference pageUser mng. User auth. Configure the settings relating to the user authentication. 50Host auth. Configure the restr

3PrefaceAbout the user manualsThere are 2 sets of operating instructions for the WJ-GXE500 (NTSC model), WJ-GXE500E (PAL model) as follows. • Instal

30[Basic] page[Basic] tabRefer to page 28 for general information about this tab.Setup items Setting values (Underlined: default)Unit title (Default:

31*3 •When"On"isselected,theSDmemorycarderrorLEDwilllightwhendatacannotbesavedontheSDmemory card.*4 •Selecttheinte

32*10 •UsetheSDmemorycardafterformattingitusingthe[SDmemorycard]tab.•BeforeformattingtheSDmemorycard,itisnecessarytoselect&

33*12 •Itisnecessaryinadvancetoselect"Allow"for"FTPaccesstounit"onthe[Network]tabofthe"Network"pag

34[Image/Audio] page[JPEG/H.264] tabRefer to page 28 for general information about this tab.Setup items Setting values (Underlined: default)Image capt

35Setup items Setting values (Underlined: default)H.264(1) Ch2 - Ch4Unicast port1(Image) *21 1 024 - 50 000(Default:[Ch2]32006[Ch3]32008[Ch4]3

36Setup items Setting values (Underlined: default)H.264(2) Ch2 - Ch4Unicast port1(Image) *21 1 024 - 50 000(Default:[Ch2]32016[Ch3]32018[Ch4]3

37*19 •Dependingonthesettingorphotographicsubject,imagesmaynotberefreshedattheexactdesignatedinterval.*20 •When"Multicast&qu

38Setup items Setting values (Underlined: default)MPEG-4 (1)Ch1 Unicast port1(Image) *21 1 024 - 50 000 (Default: 32 004)Unicast port2(Audio) *21 1 02

39Setup items Setting values (Underlined: default)MPEG-4 (2)Ch1 Unicast port1(Image) *21 1 024 - 50 000 (Default:32014)Unicast port2(Audio) *21 1 02

4Viewer softwareIt is necessary to install the viewer software "Network Camera View 4" to display images on a PC.This software can be instal

40*12 •When"Framerate"issetfor"Transmissionpriority",numberofuserswhocanaccesstheunitmaybedecreased.*13 •Whe

41:Clickthisbuttontodisplaythesetupmenuofcamera.:Clickthisbuttontoclosethesetupmenuofcamera.:Clickthisbuttontomovetothe

42*4 •When"Multicast"isselectedfor"Transmissiontype"onthe[JPEG/H.264](or[JPEG/MPEG-4])tabofthe"Image/Audio&q

43*3 •Select"On"or"Off"todeterminewhetherornottoapplytheVD2synchronizationmethodforthecon-nectedcamera.Whena

44[Multi-screen] page[Multi-screen setup] tabRefer to page 28 for general information about this tab. Refer to page 12 for how to operate.Setup items

45[Alarm] page[Alarm] tabRefer to page 28 for general information about this tab. Refer to page 13 for further information about the actions.Setup ite

46Important:*4 •When"Alarminput"or"Manual"isselectedfor"Savetrigger"onthe[SDmemorycard]tab,imageswill

47*1 •TheVMDinformationcanbesearchedbyPanasonicnetworkdiskrecorders(WJ-ND400series).Refertothe operating instructions of the connecte

48[Notification] tabRefer to page 28 for general information about this tab.Setup items Setting values (Underlined: default)Mail notification Mail not

49[Advanced func.] page[XML notification] tabRefer to page 28 for general information about this tab.Setup items Setting values (Underlined: default)X

5Monitor images on a PCThe following are descriptions of how to monitor images from the camera on a PC.Monitor images from a single camera Importan

50[User mng.] page[User auth.] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)User auth. *

51[System] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)Priority stream Activation *1 On

52[Server] page[Mail] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)SMTP server address *

53[NTP] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)Time adjustment *1Manual/Synchroniz

54[Network] page[Network] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)IPv4 network DHCP

55*12 •When"Bandwidthcontrol(bitrate)"onthe[Network]tabofthe"Network"pageissetlow,takingapictureusing the one

56[SNMP] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)Community *1 (Default:None(blan

57[Schedule] page[Schedule] tabRefer to page 29 for general information about this tab.Setup items Setting values (Underlined: default)Schedules Sched

58About the displayed system logRefer to page 21 for how to check the system log.Error indications relating to SMTPCategoryPOP3 server errorSMTP serve

59CategoryConnection errorConnection errorLoginSynchronizingwith NTP succeeded.Internal errorInternal errorNo response from the DDNS server.No respo

6Important: • Toenhancethesecurity,changethepasswordfortheuser"admin".Itisrecommendedtochangethispass-word periodically.

60 • AreyouaccessingthewrongIPaddress? Check the connection as follows With the Windows command prompt, > ping "IP address o

61 • Is"Allow"selectedfor"FTPaccesstounit"onthe[Network]tabof"Network"page? It is necessary in advanc

62Reference pagesCause/solutionSymptom • When"EverytimeIvisitthewebpage"isnotselectedfor"Checkfornewerversionsofstor

63 • Isn’tthewriteprotectswitchsetto"LOCK"? When the write protect switch is set to "LOCK", avail-ablesize/totalsize

64 • When"NetworkCameraView4"isdeletedfromaPCon which both the viewer software "Network Camera View 3" and "Netwo

65 • Thismayoccurduetothedisplayadapteranddrivercombination. When this has occurred, first update the driver of the display adapter to

66Depending on the OS installed on the PC, the following may occur.Follow the instructions below when the following has occurred. By performing the fo

67 • When"120DPI"isnotselectedfor"DPIsetting",they may not be displayed correctly. Click the [Settings] tab on the &

68Appendix32 GB16 GB8 GB4 GB2 GB1 GB512 MB256 MB32 GB16 GB8 GB4 GB2 GB1 GB512 MB256 MBCapacity of SD/SDHC memory cardCapacity of SD/SDHC memory cardCa

69How the logs and images are saved depending on the settings for "Alarm"[Log] tabOffUseAlarm inputLogs: Will not be saved.Images: Will b

7About the "Live" page q [Setup] button (*1) The button will turn green and the setup menu will be displayed. w [Live] button Di

70How the logs and images are saved depending on the settings for "Manual"OnLogs and associated imagesManual: Save logs[Log] tabNot useNot

71How the logs and images are saved depending on the settings for "FTP error"Logs and associated images[Log] tabOffUseNot useOther than &quo

72Drive BFTPALARM100101100102File name01.01012310010112.0110010112.02LOCALPULL10010112.0110010112.020000000000000000LOG← Destination where images are

For U.S. and Canadian fields:Panasonic System Networks Company of America,Unit of Panasonic Corporation of North Americawww.panasonic.com/business/For

8 u [AUX] buttons (*2) [AUX] button will become available only when "AUX output" is selected for "Terminal 3" on the setup men

9 !4 [Brightness] buttons (*2) :Thedisplayedimagewillbedarker. :Theadjustedbrightnesswillreturntothedefault brightness. :Im