Panasonic SCPM71SD User Manual Page 40

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RQT8046
40
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Technics Audio Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico,
Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase (“warranty
period”), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be
made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product during the warranty period. If non-rechargeable batteries are included, they
are not warranted. This warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”. A purchase receipt or other
proof of the original purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-
7262)
or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modification, or commercial
use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As
examples, this excludes damages for lost time, travel to and from the servicer, loss of
media or images, data or other memory content. The items listed are not exclusive,
but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty
period, you may contact your dealer or Servicenter. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses
listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Product or Part Name Parts Labor
Audio Products (except items listed below) One (1) year One (1) year
USB Reader-Writer, Personal Computer Card
Adapters
(in exchange for defective item)
One (1) year Not Applicable
Accessories: Headphones, Cartridges,
Microphones, Adapters
Ninety (90) days Ninety (90) days
Rechargeable Batteries (in exchange for
defective item)
Ten (10) days Not Applicable
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Ninety (90) days Not Applicable
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to: [email protected]nasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Centralized Factory Servicenter
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: SD Repair
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”)
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Reference
Product Repairs
MAIL TO:
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