Panasonic DMREH495 Operations Instructions download pdf (Page 76)

RQT9285

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart

do not solve the problem, consult your dealer for instructions.

No power.

The unit does not turn on pressing [Í].

¾ Insert the AC mains lead securely into a known active

household mains socket. (> 8, 71)

¾ Linked timer recordings with external equipment is in recording

standby (“EXT-L” on the unit’s display blinks when [Í] is

pressed). Press [EXT LINK] to cancel the recording standby.

(> 26)

The unit switches to standby mode.

¾ One of the unit’s safety devices is activated. Press [Í/I] on the

main unit to turn the unit on.

The power is turned off automatically.

¾ If you connected this unit to a “HDAVI Control” compatible TV

with an HDMI cable, or connected this unit to a Q Link-

compatible TV with a fully wired 21-pin Scart cable, this unit will

be automatically set to standby mode when the TV is set to

standby mode. (> 40)

This unit turns off when the TV input is switched.

¾ If connected with an HDAVI Control 4 compatible TV (VIERA)

with the “Intelligent Auto Standby” setting activated on the TV,

when switching the TV input, the unit will be automatically

turned to standby. For details please read the operating

instructions of the TV.

The display is dim.

¾ Change “FL Display” in the Setup menu. (> 65)

“0:00” is flashing on the unit’s display.

¾ Set the clock. (> 67)

The time recorded on the disc and the available

time shown do not add up.

The displayed time of this unit is different from

the actual recording time or MP3 recording time.

¾ Times shown may disagree with actual times.

¾ Available recording space on DVD-RW (DVD-Video format) or

+RW increases only when the last recorded title is deleted. It

does not increase if other titles are deleted.

¾ Even if you delete recorded content from the DVD-R, DVD-R

DL, +R or +R DL, there is no increase in disc space.

¾ More disc space than the actual recording time is used after

recording or editing the DVD-R, DVD-R DL, +R or +R DL 200

times or more.

¾ While searching, the elapsed time may not be displayed

correctly.

The clock is not correct.

¾ Under adverse reception conditions, etc., the automatic time

correction function may not work. In this case, “Automatic” is

automatically turned to “Off”. If re-setting the Auto Clock Setting

does not work, set the time manually. (> 67)

Compared to the actual recorded time, the

elapsed time displayed is less.

(Only when recording in NTSC)

¾ The displayed recording/play time is converted from the

number of frames at 29.97 frames (equal to 0.999 seconds) to

one second. There will be a slight difference between the time

displayed and the actual elapsed time (e.g., actual one-hour

elapsed time may display as approximately 59 minutes 56

seconds). This does not affect the recording.

“U88” is displayed and the disc cannot be

ejected.

¾ The unit is carrying out the recovery process. Do the following

to eject the disc.

1 Press [Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [Í/I] on

the main unit for about 10 seconds. The unit is forcibly

switched to standby.

2 While the unit is off, press and hold [∫] and [CH W] on the

main unit at the same time for about 5 seconds. Remove the

disc.

Television reception worsens after connecting

the unit.

¾ This can occur because the signals are being divided between

the unit and other equipment. It can be solved by using a signal

booster, available from audio-visual suppliers. If it is not solved

by using a signal booster, consult the dealer.

Status messages do not appear.

¾ Select “Automatic” in “On-Screen Messages” in the Setup

menu. (> 65)

The grey background does not appear.

¾ Select “On” in “Grey Background” in the Setup menu. (> 65)

Picture does not appear during timer recording.

¾ Timer recordings work regardless whether the unit is on or off.

To confirm the timer recording is going to work properly, turn the

unit on.

The 4:3 aspect ratio picture expands left and

right.

Screen size is wrong.

¾ Use the television to change the aspect. If your television does

not have that function, set “Progressive” in the Picture menu to

“Off”. (> 59)

¾ Check the settings for “TV Aspect” in the Setup menu. (> 66)

¾ If you connect an HDMI cable, set “Aspect for 4:3 Video” to

“16:9” in the Setup menu. (> 66)

¾ By setting “Aspect for Recording” to “Automatic”, there is a

chance that the recording will be made using the wrong aspect.

Match the aspect settings to the broadcast when recording.

(> 64)

¾ Set “Rec for High Speed Copy” to “On”, and set the “Aspect for

Recording” to “4:3”. (> 64)

It may be possible to adjust the display mode on the TV. Refer to

your television’s operating instructions.

The screen changes automatically.

¾ When “Screen Saver” in the Setup menu is set to “On”, the

display may turn to the screen saver mode automatically if

there is no operation for 5 minutes or more. (> 66) Press [OK]

to return to the previous screen.

The following do not indicate a problem with this

unit:

≥Regular disc rotating sounds.

≥Poor reception due to atmospheric conditions.

≥Image disturbance during search.

≥Interruptions in reception due to periodic satellite broadcasting

breaks.

≥Operations are slow to respond in power save mode.

≥Operations do not work due to a poor-quality disc. (Try again

using a Panasonic disc.)

≥The unit freezes due to one of its safety devices being

activated. (Press and hold [Í/I] on the main unit for 10

seconds.)

≥When the unit is turned on or off, there may be an unexpected

sound. This does not indicate a problem with this unit.

Power

Displays

TV screen and video

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Panasonic DMREH495 Operations Instructions Page 76

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