Panasonic DMREH495 Operations Instructions download pdf (Page 80)

RQT9285

Troubleshooting guide

Tracks could not be copied to the HDD.

¾ If there are copyright protected tracks such as SCMS

restrictions, they will not be copied.

¾ Recording from CDs that do not conform to CD-DA

specifications (copy control CDs, etc.) cannot be guaranteed.

¾ Bonus tracks may not be copied.

ID3 tag of a MP3 file is not completely displayed.

¾ Only the track name and artist name can be displayed with this

unit.

Cannot display DIRECT NAVIGATOR screen.

¾ This screen cannot be displayed during recording or copy or

while the unit is standing by for linked timer recording with

external equipment.

Still pictures (JPEG) do not playback normally.

¾ The images that were edited on the PC, such as Progressive

JPEG etc., may not playback. (> 17)

The contents of the USB memory cannot be read.

¾ Remove the USB memory from the USB port and then insert

again. If this does not solve the problem, turn off and turn on the

unit again.

¾ Check that the USB memory is inserted correctly. (> 18)

¾ The format of the USB memory or of its contents is not

compatible with the unit. (The contents on the USB memory

may be damaged.) (> 16, 17)

¾ The USB memory contains a folder structure and/or file

extensions that are not compatible with this unit. (> 17)

¾ Turn off and then turn on the unit again.

¾ USB memories connected using a USB extension cable or a

USB hub may not be recognized by this unit.

¾ Some USB memories cannot be used with this unit. (> 16)

¾ If inserted during playback, recording or copying etc., the USB

memory may not be recognized by this unit.

The GUIDE Plus+ System does not receive any

data.

¾ Check whether GUIDE Plus+ system setup was performed in

full.

The GUIDE Plus+ system data is updated several times each

day. When the unit is first connected, the GUIDE Plus+ system

is not yet ready to receive data.

It takes approximately 2 hours to complete data download.

Depending on when you set up this unit, it may take

approximately one day before you can display the television

programme list. (> 11–13)

¾ Check whether the clock is properly set. (> 67)

¾ If signal quality is bad (ghost images or limited reception), the

GUIDE Plus+ system may not be able to receive any data.

“No Data” is displayed for some or all stations.

¾ These stations may not have been able to be identified

automatically.

For these stations, select the “On” in the sub menu under

“Editor” and assign the correct reference station manually.

(> 12)

¾ Some stations are not supported by the GUIDE Plus+ system.

The GUIDE Plus+ information is not displayed

properly.

¾ The reference station is not assigned correctly in “Editor”.

Select the correct reference station. (> 12)

¾ There was a programme change.

Check the current programme, e.g. on the Web site for the

GUIDE Plus+ system provider or station provider.

The GUIDE Plus+ data transfer was interrupted.

¾ The GUIDE Plus+ system shows the data that was received up

to the interruption.

¾ The programme information may be incomplete.

The GUIDE Plus+ data is not updated.

¾ The unit must be in standby mode in order to update the data. If

the unit is in EXT LINK mode (EXT-L lights up in the display),

then the data update may also not work.

¾ Make sure that the time is set correctly.

¾ Check whether “Off” is set under “Night Download” and change

the setting in GUIDE Plus+. (> 13)

“No Data” is displayed in the GUIDE Plus+

system.

¾ Programme the Timer recording manually or via SHOWVIEW.

(> 28)

VIERA Link doesn’t work.

¾ Check the HDMI cable connection. Check that “HDMI” is

displayed on the front display when the power for the main unit

is set to On.

¾ Make sure that “VIERA Link” is set to “On”. (> 66)

¾ Check the “HDAVI Control” settings on the connected device.

¾ Some functions may not work depending on the version of

“HDAVI Control” of the connected equipment. This unit supports

“HDAVI Control 4” functions.

¾ If the connection for the equipment connected with HDMI was

changed, or if there was a power failure or the plug was

removed from the household mains socket, “HDAVI Control”

may not work.

In this case, perform the following operations.

1 When the HDMI cable is connected to all equipment with the

power on, turn the TV (VIERA) on again.

2 Change the TV (VIERA) settings for the “HDAVI Control”

function to off, and then set to on again. (For more

information, see the VIERA operating instructions.)

3 Switch the VIERA input to HDMI connection with this unit,

and after this unit’s screen is displayed check that “HDAVI

Control” is working.

The operation on this unit (music playback etc.)

is interrupted.

¾ The operation on this unit may be interrupted when you press

buttons on the TV remote control that do not work for VIERA

Link functions.

To return all the settings other than the main ones

to the factory preset

¾ Select “Yes” in “Shipping Condition” in the Setup menu. All the

settings except for the ratings level, ratings password and clock

settings return to the factory preset. The timer recording

programmes are also cancelled. (> 67)

¾ Select “Yes” in “Default Settings” in the Setup menu. All the

settings other than the tuning settings, clock settings, country

settings, language settings, disc language settings, ratings

level, ratings password, remote control code, return to the

factory presets. (> 67)

¾ Press and hold [X CH] and [CH W] on the main unit until the

country setting screen appears. All the settings except for the

ratings level, ratings password and clock settings return to the

factory preset. The timer recording programmes are also

cancelled.

To reset the ratings level settings

¾ While the disc tray is open, press [DRIVE SELECT] to select

the DVD drive, then press and hold [¥ REC] and [1](PLAY) on

the main unit at the same time for 5 or more seconds.

To restore the unit if it freezes due to one of the

safety devices being activated

¾ Press and hold [Í/I] on the main unit for 10 seconds. (The

settings remain.)

Music

Still pictures

USB

GUIDE Plus+

VIERA Link

To reset this unit

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Panasonic DMREH495 Operations Instructions Page 80

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