Panasonic KX-NT400 Operations Instructions

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Model No.
KX-NT400
IP Proprietary Telephone
Thank you for purchasing an IP Proprietary Telephone (IP-PT).
Please read this manual carefully before using this product and save this manual for future use.
For more details, please refer to the manuals of the PBX.
SD Logo is
a trademark.
Document Version 2010-01
Page view 0
1 2 3 4 5 6 ... 205 206

Summary of Contents

Page 1 - KX-NT400

Model No. KX-NT400IP Proprietary TelephoneThank you for purchasing an IP Proprietary Telephone (IP-PT).Please read this manual carefully befor

Page 2 - Introduction

Place this unit on a flat surface.Allow 10 cm (3 15/16 in) clearance around theunit for proper ventilation.CAUTIONKeep the unit away from heating appl

Page 3 - Network Camera Integration

Feature OperationHeadset OperationYou can have a conversation using a headset. Inthis case, you must select "Headset on" inprogramming mode

Page 4

Feature OperationLog-in/Log-out, Wrap-upYou can control your status in an incoming calldistribution group.When in the Log-out mode, incoming calls to

Page 5 - System Diagram

Feature Operation Network Direct Station Selection(NDSS) Monitor ReleaseAn NDSS button allows an extension user tomonitor another extension connected

Page 6

Feature Operation Recording Out Going Message (OGM)The manager extension can record three kinds ofgreeting messages (OGM) as follows:1. DISA messageUs

Page 7 - Other Information

Feature OperationSimplified Voice Message (SVM)Your PBX can provide you with answeringmachine service. Your extension is assigned amessage box, into w

Page 8 - For Future Reference

Feature OperationTo redirect your calls to your message box + (Both Calls)/ (Outside Calls)/ (Intercom Calls)+ (All Calls) + floating extensio

Page 9

Feature OperationTimed ReminderYou can receive an alarm at your telephone toremind you of a meeting, appointment or as awake-up call.The alarm can occ

Page 10 - For Your Safety

Feature OperationWalking ExtensionYou can exchange the settings set at anotherextension with your own settings.Notice• After you have exchanged the se

Page 11 - Data Security

Customizing theTelephoneContact ListYou can customize the contacts that appear in yourlocal directory on the Contacts screen. You can createcontacts f

Page 12 - SAVE THESE INSTRUCTIONS

• Missed: Select from missed calls2. Select the entry with the information that you wantto add.3. Press Add to Directory.The Add Contact window appear

Page 13 - TIA-1083

Data SecurityWe recommend observing the security precautionsdescribed in this section, in order to prevent thefollowing:– loss, disclosure, falsificat

Page 14 - Table of Contents

PhoneUse the Phone contact type for people or organizations.Page 1/4—Basic InformationName (required)Enter the name of the contact.• Maximum 32 charac

Page 15

Camera RTSP Port Number (MPEG4 Only)Enter the port number that the camera uses forRTSP communication. This setting is onlynecessary if the camera uses

Page 16

Note• Consult your administrator to obtain the correctvalues for the camera settings.SensorUse the Sensor contact type for sensors, such asmotion sens

Page 17 - Accessory Information

User OptionsThis section explains the settings available in UserOptions on the Options tab.User options are settings that modify the appearanceand beh

Page 18 - Location of Controls

Note• If you change the Display Color or Select CallsScreen settings, the KX-NT400 automaticallyrestarts after you press OK.Details for Display Settin

Page 19 - Right Side View

– Recording Calls (Two-way Recording)(Page 72)– Checking New Messages (Page 76)– Accessing Voice Mail (Page 77)Details for Dial Number SettingsVoice M

Page 20 - Left Side View

To configure the Directory List Select settings1. Press the Options tab > User Options > DirectoryList Select.2. Select the directories you want

Page 21 - Back View

Camera HTTP Port (required)Enter the port number that the camera uses forHTTP communication.• Default value: 80• Value range: 1–65535Page 2/3Login Cod

Page 22 - Bottom View

To manage the intranet Web page list1. Press the Options tab > User Options > Portal.2. Use the buttons along the top of the window tomanage the

Page 23 - IMPORTANT

To add or modify the selected presencestatusa. Press .See "Details for Presence List Settings(Page 119)".To delete the selected presence sta

Page 24 - To lower:

Additional InformationImportant Safety InstructionsWhen using this unit, basic safety precautions,including those below, should always be followed tor

Page 25 - Hooking the Handset

Page 2/2Forward / DND SettingsSelect this check box to assign Call Forwarding/DoNot Disturb settings when you select this presencestatus. Press one of

Page 26

Administrator OptionsThis section explains some of the settings available inAdministrator Options on the Options tab.Administrator options are setting

Page 27 - Navigation

Page 2/2Server LogonSelect this check box if the LDAP server requiresauthentication.Account NameEnter the account name for logging in to the LDAPserve

Page 28

• Maximum 8 digitsInternational area codeEnter the international area code for your country/area.• Maximum 3 digitsMin. number of digits of an outside

Page 29 - HOME Screen

• Allowed characters: *, #, P (pause), 0–9• Default values:If International area code is 1: "1"If International area code is 7: "8"

Page 30 - HOME Screen Details

PT ProgrammingBy using programming mode, you can customize the KX-NT400 beyond the settings that are available on theOptions tab.You can access progra

Page 31

Feature ProgrammingThe following table explains the features that are available in programming mode and how to program them.Note• The default values a

Page 32 - Contacts Screen

ItemProgrammingInputSelection & ParameterPreferred Line Assignment—OutgoingWhich do you prefer to seizewhen you go off-hook to makecalls? No line

Page 33

ItemProgrammingInputSelection & ParameterLive Call Screening ModeSetWhich service do you preferwhen a calling party isrecording a message in yourm

Page 34 - C Contact summary information

ItemProgrammingInputSelection & ParameterFWD N/A TimerTo set the timer for "Noanswer" and "Busy/Noanswer" (0–120) seconds(Def

Page 35

Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interferen

Page 36 - E LDAP contact list entries

ItemProgrammingInputSelection & ParameterExtension PIN (PersonalIdentification Number)To set your extension PIN orchange the stored extensionPIN e

Page 37 - Calls Screen

3. Changing your PIN regularly.Clearing FeaturesYou can reset the following features to their default values:Features Default SettingDisplay Switching

Page 38

To reset the features1. Press the Options tab > Administrator Options > Programming.2. On the Programming screen, press PROG.3. Using the dial k

Page 39

Customizing the Flexible ButtonsYou can customize the flexible buttons that are displayed on the Calls screen or the Feature Key screen (inCall List m

Page 40

3. Select the page number of the flexible button you want to customize.4. Press the flexible button you want to customize.5. Using the dial keys, ente

Page 41 - B Call operations

Button Description & Programming InputLoop-CO (L-CO)Used to access an idle CO line for making outside calls.Incoming outside calls from any CO lin

Page 42 - • Redirecting Calls (Page 68)

Button Description & Programming InputDirect Station Selection(DSS)Used to access an extension with one touch.It is also possible to be changed to

Page 43

Button Description & Programming InputCall Forwarding (FWD)/DoNot Disturb (DND)—BothcallsUsed to forward all calls to a specified destination or r

Page 44 - • Holding a Call (Page 69)

Button Description & Programming InputGroup FWD—IntercomcallsUsed to forward the intercom calls to your group to a specifieddestination.Programmin

Page 45

Button Description & Programming InputCall Log for ICD GroupUsed to have a Call Log button for incoming call distribution group.Programming Input

Page 46 - (Page 70)

Table of ContentsBefore Operating the Telephone ...17Accessory Information ...

Page 47 - Call Log Screen

Button Description & Programming InputSystem AlarmUsed to confirm a PBX error.Programming Input Time Service (Day/Night/Lunch/Break)Used to switch

Page 48 - Call log icons

Button Description & Programming InputConnected LineIdentification Restriction(COLR)Used to switch between the COLP and COLR services.Programming

Page 49 - Camera Screen

Button Description & Programming InputPrimary Directory Number(PDN)Used to make and receive both outside and intercom calls.Programming Input The

Page 50

Button Description & Programming InputTwo-way Transfer*7Used to record a conversation into the mailbox of a specific extension.Programming Input

Page 51 - • Opening Doors (Page 82)

<Example>Account code feature no.49Account code1234Account code delimiter#Automatic lineaccess number9Phone numberSECRET[ 123 4567 ]*3Dependi

Page 52 - Chat Screen

4. Select the flexible button you want to clear.5. Press .6. Press (ENTER) 2 times.7. To continue clearing buttons, repeat the procedure from step

Page 53

Table 1 (Standard mode)!ADGJMPTW(space)$?1"BCabc2EFdef3HIghi4KLjkl5NOmn 6oQRSpqrs7UVt 8uvXYZwxyz9.,:;0%& () #/+—=<>£’TimesButtons@Note•

Page 54 - Portal Screen

Installation and SettingsConnectionsThis section explains the ports and connectors on the KX-NT400.Connections for Ethernet/PC/AC AdaptorTo a Switchin

Page 55 - Feature Key Screen

Connect the cables as shown in the following illustration.35 mm (1 3/8 in) or lessEthernet cable• Use a straight CAT 5 (or higher) Ethernet cable (not

Page 56 - • HOME Screen (Page 29)

Connections for HandsetConnections for a USB DeviceTo a USB deviceCAUTIONWhen connecting a USB device• Ensure that the USB cable has slack and is not

Page 57 - Options Screen

Call Forwarding/Do Not Disturb ...79Advanced Feature Operation ...

Page 58 - Adjusting the Volume

Wall MountingBefore Mounting on a WallTo mount the KX-NT400, it is necessary to set the angle of the base flat.CAUTIONPlace a soft cloth under the KX-

Page 59 - Basic Screen Operations

1. Insert the 4 tabs of the wall mounting adaptor into the designated openings in the base, and then slide thewall mounting adaptor in the direction o

Page 60 - Entering Text

Note• The cables can also be run from the bottom of the unit.4. Drive 3 screws (included) into the wall as shown in the illustration below, and mount

Page 61 - Using the Dial Keys

Bluetooth Headset ConnectionsInstallationCAUTIONBefore touching the KX-NT307 Bluetooth module, discharge static electricity by touching ground.Otherwi

Page 62 - Making a Call

6. Connect the Ethernet cable (and the AC adaptor if necessary) to the KX-NT400.154 Operating Instructions Document Version 2010-01 Installation and

Page 63 - Directory

Bluetooth Headset OperationThe KX-NT307 Bluetooth module allows third partyBluetooth headsets to be used with the KX-NT400. It isnot guaranteed that a

Page 64 - Making a Call from the LDAP

2. On the Programming screen, press PROG.3. Press .4. Press (ENTER).• Confirm that the displayed ID is the ID of yourheadset. For more informatio

Page 65 - Dialing by Using Call Logs

Setting Up the KX-NT400This section describes the settings that you canconfigure when you start the KX-NT400.IMPORTANT• The KX-NT400 requires 2 IP add

Page 66 - One-touch Dialing

Start-up menuFrom the menu on the Setup screen, you can accessthe following settings screens to configure the start-upsettings:1. Language (® Page 159

Page 67 - Receiving a Call

Language SettingsThe Language settings allow you to select the displaylanguage.You can select from a list of built-in languages, or, if youhave an SD

Page 68 - Redirecting Calls

Installation and Settings ...147Connections ...

Page 69 - Holding a Call

NoteThe IP addresses of PBXs cannot be obtained fromthe DHCP server. You must manually enter the PBXIP addresses.PBX IP Address 1Enter the IP address

Page 70 - (Answering Call Waiting)

2 that the KX-NT400 will use to communicate over thenetwork.PTAP ServerEnter the port number for the PTAP server.• Default: 9300PTAP ClientEnter the p

Page 71 - Transfer)

secondary ports of the KX-NT400 on differentVLANs by assigning separate VLAN IDs to eachport.QoS Setting screen (2/2)Select whether to enable communic

Page 72 - Recording)

Firmware Version UpdateYou can upgrade the KX-NT400 firmware from an FTPserver or an SD memory card.You can also use the PC Maintenance Console toupgr

Page 73 - Making a Conference Call

• Default: 1VLAN PriorityEnter the priority for the VLAN.• Default: 7Upgrading the Firmware via FTP1. On the Setup screen, press Firmware VersionUpdat

Page 74 - (Unattended Conference)

Setting InitializeInitializing the settings returns all settings to their defaultvalues.Note• The password for the Application Lock will notbe initial

Page 75 - (Application Lock)

Error LogYou can view the system error messages of theKX-NT400 on this screen. For details about errormessage meanings, see "Error Codes (Page 19

Page 76 - Checking New Messages

Maintenance screen (2/4)Export DataPress Export to export the selected settings anddata.Import DataPress Import to import the selected settings anddat

Page 77 - Accessing Voice Mail

Chat Log (Export Only)Select the check box to export the chat log.For details about the chat log, see "Chat(Page 83)".NoteSD Memory Card Inf

Page 78 - Presence Status Setting

in Dial Number Settings after restarting. (See "DialNumber Settings (Page 114)").• A portable station is configured to share anextension num

Page 79 - Call Forwarding/Do Not

Before Operating the TelephoneAccessory InformationIncluded Accessories*1Handset (1) Handset Cord (1)Stylus Pen (1) Wall Mounting Adaptor (1)Screws fo

Page 80

AppendixSpecificationsItem SpecificationDisplay 5.7 inch touch displayQVGA (320 ´ 240 pixels)65,535 colorsFeature Buttons 48VoIP Connection Method IP-

Page 81 - Zooming In and Out

Programming ItemsUser OptionsPasswordFor details, see "Password Settings (Page 113)".Parameter NameDescription Value Range Default SettingAp

Page 82 - Full-Screen Mode

LanguageFor details, see "Language Settings (Page 115)".Parameter Name Description Value Range Default SettingLanguage Select the on-screen

Page 83 - Participant

Parameter Name Description Value Range Default SettingCamera Button 1 Select a camera from the drop down list to beshown on the Camera screen.Currentl

Page 84 - Making Calls from the Portal

PresenceFor details, see "Presence Settings (Page 118)".Presence Button SettingParameter Name Description Value Range Default SettingButton

Page 85 - Advanced Feature Operation

Firmware VersionFor details, see "Firmware Version (Page 165)".Parameter Name Description Value Range Default SettingVoIP IPL Version Displa

Page 86 - Leaving a Voice Message

Administrator OptionsNetwork—IP AddressThese parameters are editable only during setup, after connecting the KX-NT400 to a PBX. On the Optionsscreen,

Page 87 - Other Feature Operations

Parameter Name Description Value Range Default SettingVLAN Specify whether VLAN to be used. Enable, Disable DisableVLAN ID(Primary Port)Edit the VLAN

Page 88 - Accessing External Services

Dial ModificationFor details about editing these parameters, see "Dial Modification Settings (Page 122)".Parameter Name Description Value Ra

Page 89

International area code = otherRemove AddNo.1–8 – –No.9 +International area code 0No.10 + Access Code for International Call:Other –Document Version

Page 90 - Background Music (BGM)

Location of ControlsFront ViewJADEHGBFICLCD (Liquid Crystal Display)Message/Ringer LampWhen you receive an intercom call, the lamp flashes green, and

Page 91 - Call Forwarding (FWD)

Firmware Version UpdateFirmware Version UpdateThe firmware can be updated only in the setup procedure after connecting the KX-NT400 to a PBX.You can u

Page 92

SD Memory CardsThe KX-NT400 allows you to back up and restore yourpersonal contacts and other settings using a CSV file.See "Data Maintenance (Pa

Page 93

Formatting SD Memory CardsCAUTION• Do not remove the SD memory card, LAN cable,or AC adaptor while formatting an SD memorycard.• Do not move or bump t

Page 94

TroubleshootingIf you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm allconnections (see "Co

Page 95

Issue Possible Cause & Solution ReferenceSome features do notwork.• System management may restrict certain features.→ Consult your manager.—• The

Page 96

Making and Receiving CallsIssue Possible Cause & Solution ReferenceI cannot make calls.• The service for your telephone is turned off in the conne

Page 97

Issue Possible Cause & Solution ReferenceWhen forwarding a call,Hold Recall is heard whenselecting a destination onthe Contacts screen.• The Exten

Page 98

SD Memory CardsIssue Possible Cause & Solution ReferenceI cannot record to the SDmemory card.• The SD memory card is not compatible with the KX-NT

Page 99

Issue Possible Cause & Solution ReferenceThe video feed does notdisplay.• The camera’s Codec setting on the KX-NT400 is set toMPEG4, but the camer

Page 100 - PBX Feature List

Issue Possible Cause & Solution ReferenceI cannot enter characters.• You have already entered the maximum of 255 characters for1 message.→ Send th

Page 101

Right Side ViewACBSide CoverSD Memory Card SlotUsed to insert an SD memory card. SD memory cards are used to backup and restore personal settingsand d

Page 102

PT-ProgrammingIssue Possible Cause & Solution ReferenceWhile I am programmingthe KX-NT400, theKX-NT400 turns off theLCD.• The phone has not been t

Page 103

Firmware UpdateIssue Possible Cause & Solution ReferenceI have problems upgradingthe firmware from an FTPserver.• The settings for connecting to t

Page 104

Error MessagesDuring operation, error messages might appear on the KX-NT400. The following table lists these messagesand possible causes and solutions

Page 105 - TIE Line Access

Message Possible Causes & Solutions ReferenceConnection to the FTPserver cannot beestablished.• The file necessary for upgrading the firmware coul

Page 106

Error code Subcode Probable Cause Solution0x1001 0x0000 Sub CPU malfunction Consult your network administrator.0x1002 0x0000 Sound hardware malfunctio

Page 107

Error code Subcode Probable Cause Solution0x6000–0x60030x**** Software error If this error is displayed frequently,consult your network administrator.

Page 108 - Adding a Contact from a Call

Error code Subcode Probable Cause Solution0x8007 0x**** 1) The KX-NT400’s extension isalready in use by another user.2) Connection refused by the PBX1

Page 109 - Customizing the Telephone

IndexAAbsent Message 89, 128Feature clear 131Remote setting 103AC adaptor 17Connections 147Accented characters 60Access Code for Int

Page 110

Line Buttons mode 37Calls tab 27Camera 81Center point 82Changing the angle 82Contact integration 81Control 81Doorphone integratio

Page 111

DISA, Direct Inward System Access 96Disconnect (button) 35Display 171Display Calls with Call List 114Display Calls with Line Buttons 11

Page 112

IntroductionFeature HighlightsColor LCD Touch ScreenContactsChatCall handlingCall logsThe large, color LCD touch screen provides a simple interface fo

Page 113 - Display Settings

Left Side ViewCADBHandsetHandset JackHeadset JackHandset CordFor details, see "Connections (Page 147)".20 Operating Instructions Document Ve

Page 114 - Dial Number Settings

Retrieve 69HOLD button 18HOME HOME button 27HOME screen 29Home position (Camera) 82Homepage 54Host PBX 88Hot Line 62, 100,

Page 115 - Language Settings

NName 173Navigator Key 18NDSS, Network Direct Station Selection 102Network camera 81Network Direct Station Selection (NDSS) (flexiblebutto

Page 116 - IP Camera Settings

Restart Automatic 168Manual 168Retrieve the Call (button) 44Return to HOME button (Feature Key screen) 56Right side view 19Ringer

Page 117 - Portal Settings

VVerify Password 171View Back 21Bottom 22Front 18Left side 20Right Side 19VLAN 177, 180VLAN ID Firmware update 180Primar

Page 118 - Presence Settings

for base unitfor base unit148 mm (5 13/16 in)94 mm (3 11/16 in)83 mm (3 1/4 in)WALL MOUNTING TEMPLATE1. Drive the screws into the wall as indicated.2.

Page 119

Document Version 2010-01 Operating Instructions 205Notes

Page 120 - Disturb Settings

One Panasonic Way, Secaucus, New Jersey 07094http://www.panasonic.com/csdCopyright:This material is copyrighted by Panasonic System Networks Co., Ltd.

Page 121 - LDAP Server Settings

Back ViewDAB CStylus PenUsed to press buttons on the LCD.Back CoverBluetooth Module SocketFor details, see "Bluetooth Headset Connections (Page 1

Page 122 - Dial Modification Settings

Bottom ViewLAN PortPC PortDC JackFor details, see "Connections (Page 147)".22 Operating Instructions Document Version 2010-01 Before Opera

Page 123

Operation Board Angle AdjustmentThe angle of the operation board can be set to one of seven angles (level 1 = 30°, level 7 = 60°).IMPORTANT• When you

Page 124 - • Default values:

To lower:1. Hold down the button as shown in the illustration below.2. Hold the base of the unit with one hand.3. Slightly lift the operation board to

Page 125 - PT Programming

Hooking the HandsetYou can hook the handset with following operations.To Hook the Handset During a Conversation1. Hook the handset over the top edge o

Page 126 - Feature Programming

4. Handset is safely hooked when it is in the cradle.26 Operating Instructions Document Version 2010-01 Before Operating the Telephone

Page 127 - (PDN button)

Screens & Soft ButtonsThis section explains all of the buttons and icons that appear on each of the screens.NavigationYou can navigate among the v

Page 128

Soft Button or Icon DescriptionDisplay the Camera screen (Page 49).Display the Chat screen (Page 52).Display the Portal screen (Page 54).Display the O

Page 129

HOME ScreenOn the HOME screen, you can perform the following operations:• Checking New Messages (Page 76)• Checking Missed Calls (Page 78)• Accessing

Page 130 - 1. Keeping your PIN secret

Interact Efficiently with Other UsersThe KX-NT400 provides features that support interacting and working efficiently with other users. The followingar

Page 131 - Clearing Features

HOME Screen DetailsA Presence and messagesSoft Button or Icon DescriptionChange your presence status.• Presence Status Setting (Page 78)Change your Ca

Page 132

B Miscellaneous controlsSoft Button or Icon Description / Lock/Unlock access to all screens except the HOME,Calls, and Feature Key screens.: Access to

Page 133 - Programming Screen

Contacts ScreenOn the Contacts screen, you can view and make calls to contacts in your local directory and contacts storedon an LDAP directory.The fol

Page 134 - Programming Input Table

B Contact list entriesSoft Button or Icon DescriptionShows the status of the contact’s telephone.Also, you can make a call, start a chat, or edit thei

Page 135

Icon Phone Status Absent MessageBusyAbsent message not set (Available)Absent message On or DND for internal callAutomatic absent message is set or DND

Page 136

Soft Button or Icon DescriptionSwitch the character table used for entering characterswith the dial keys.• Entering Characters (Page 145)Shows informa

Page 137

E LDAP contact list entriesSoft Button or Icon DescriptionShows the contact’s name and registered phone number.Also, you can make a call to and displa

Page 138 - • Red on: FWD mode

Calls ScreenWhen you start a conversation or you answer a call, the Calls screen appears.On the Calls screen, you can use PBX call handling features.T

Page 139

Soft Button or Icon DescriptionSub-display.Displays messages related to the current operation.B Feature key page selectionSoft Button or IconDescripti

Page 140

Soft Button or Icon DescriptionUsed to disconnect the current call and make another callwithout hanging up. You can also use this button to accessexte

Page 141

PortalYou can view intranet Web pages on the KX-NT400 via the portal (Web browser). This can be useful foraccessing resources such as company news or

Page 142

Calls Screen in Call List ModeCall List mode displays a list of all calls that you are currently handling. Call handling functions that are availablef

Page 143

Soft Button or Icon Description Scroll the list on the screen.Call status iconsIconCall StatusOff-hookOutgoing callIncoming callActive callCall on hol

Page 144 - Clearing Flexible Buttons

Soft Button or Icon Description / Mute/unmute outgoing voice and sound.: Outgoing voice and sound is muted.: Outgoing voice and sound is not muted.• M

Page 145 - Entering Characters

For active callsSoft Button or Icon DescriptionRecord the current call to voice mail.This feature requires a Panasonic Voice ProcessingSystem.• Record

Page 146 - 10 11 12 13 14 15

Soft Button or Icon DescriptionUse External Feature Access (EFA) to access specialfeatures offered by a host PBX or a telephonecompany.• Accessing Ext

Page 147 - Connections

For busy callsSoft Button or Icon DescriptionYou can receive a callback ringing notification from anextension when it becomes available.This button ap

Page 148 - Installation and Settings

For parked callsSoft Button or Icon DescriptionRetrieve the selected parked call.• Holding a Call in a System Parking Zone (Call Park)(Page 70)46 Oper

Page 149 - To a USB device

Call Log ScreenOn the Call Log screen, you can view a list of your outgoing, incoming, and missed calls.The following operations are available on this

Page 150 - Wall Mounting

B Call log entriesSoft Button or Icon DescriptionDisplay the status icon, caller’s name, and timestamp ofthe call.You can make a call, add the party t

Page 151 - Slide the wall

Camera ScreenOn the Camera screen, you can perform operations related to cameras.• Network Camera (Page 81)BCACamera Screen DetailsA Camera displaySof

Page 152 - Usage Tips

System DiagramThe figure below illustrates an example network setup using the KX-NT400.17823456LANOther Connections49Panasonic KX-NCP Series PBXVoice

Page 153 - Installation

B Camera selection buttonsSoft Button or Icon DescriptionQuick-access button for registered cameras.The name you registered for the camera is displaye

Page 154

Soft Button or Icon Description*1Tilt-scan the view.• Adjusting the Angle of the Camera (Page 82) / Mute/unmute outgoing voice and sound from theKX-NT

Page 155 - Bluetooth Headset Operation

Chat ScreenOn the Chat screen, you can participate in a chat session with another KX-NT400 user or CommunicationAssistant user. You can start a chat s

Page 156

Soft Button or Icon DescriptionSend the message you typed in the message input box.Clear the text in the message input box.Make a call to the other ch

Page 157 - Setting Up the KX-NT400

Portal ScreenOn the Portal screen, you can browse Web pages on your organization’s intranet.• Portal (Web Browser) (Page 84)APortal Screen DetailsA Po

Page 158 - Exiting the start-up settings

Feature Key ScreenIf the Calls screen is set to Call List mode, you can use the Feature Key screen to perform operations in thesame way as on a Propri

Page 159 - IP Address Settings

B Feature key page selectionSoft Button or Icon DescriptionChange the feature key page.C Feature keysSoft Button or IconDescription You can customize

Page 160 - IP Port Settings

Options ScreenFrom the Options screen, you can access various settings for the KX-NT400.The following operations are available on this screen:• User O

Page 161 - Quality of Service (QoS)

Basic OperationsThis section explains the basics of using theKX-NT400.Confirming Your ExtensionNumberYou can view the extension number and nameregiste

Page 162 - Maintenance

Usage tips• When the ringer volume is turned all the way down, is displayed on the HOME screen. For details,see "HOME Screen (Page 29)".Adj

Page 163 - Firmware Version Update

Notice• When a portable station is configured to share an extension number with the KX-NT400, to apply theconfiguration you must restart the KX-NT400.

Page 164

• Pressing (ENTER).On screens that have a Cancel buttonThe following actions are equivalent:• Pressing Cancel with the stylus pen.• Pressing (CANC

Page 165 - Firmware Version

Using a USB KeyboardIf you connect a compatible USB keyboard*1 to theKX-NT400, you can enter text with the USB keyboardinstead of the soft keyboard.Yo

Page 166 - Data Maintenance

Basic FeatureOperationMaking CallsThis section explains the basic methods for making acall.Making a Call1. In stand-by mode (i.e., when you have no ac

Page 167 - Maintenance screen (4/4)

Making a Call from the ContactListThe KX-NT400 provides the following 2 types of contactlists:• Local DirectoryThe local directory contains the follow

Page 168 - Restarting the KX-NT400

• The icons displayed next to contacts (such as) indicate the contacts’ status. For details, see"Telephone status icons (Page 33)".• The fol

Page 169 - Cleaning the KX-NT400

• You can add a contact in the LDAP directory to yourpersonal contacts. For details, see "Contact List(Page 108)".• When you select a contac

Page 170 - Appendix

Redialing the Last Number YouDialed (Redial, Last Number)Operation in Line Buttons modeYou can redial the last outside phone number that youdialed.1.

Page 171 - User Options

2. Select the list number of the desired party from thebuttons 1–6.3. Select the desired party and go off-hook.4. To end the call, go on-hook. Usage t

Page 172 - IP Camera List

• You can redirect incoming calls to anothertelephone number or your voice mailbox. See"Redirecting Calls (Page 68)".• If you press Close on

Page 173 - Web Page List

During a ConversationWhen you start a conversation, the Calls screenappears.Calls screen in Line Buttons modeCalls screen in Call List modeThis sectio

Page 174 - Presence

Other InformationIncluded DocumentationOperating Instructions (this document)Describes how to connect, use, program, and maintain the unit.Note• The c

Page 175

Holding a Call in a System ParkingZone (Call Park)You can hold a call in a common parking zone. Callsheld in a parking zone can be retrieved by anyext

Page 176 - Administrator Options

1. On the Call Alert window, press Answer.When you answer the second call, the current callwill be put on hold.2. To return to the original call, retr

Page 177

To transfer a call to an extension’s mailbox1. On the Calls screen, select the call to transfer.2. Press Transfer to VM.3. Enter the extension number

Page 178 - Dial Modification

2. Press Record the call.To stop recording1. On the Calls screen, select the call you arerecording.2. Press Stop Recording. Usage tips• To listen to t

Page 179

The current call is put on hold, and the Contactsscreen will appear.3. Call the party you want to add to the conversation.For details, see "Makin

Page 180

2. Press Make a conference.3. Go on-hook.The other conference participants can continuetalking.Note• When you leave a conference, the status of thefir

Page 181 - Write Protection (LOCK)

Checking MessagesWhen you receive a message waiting or a voicemessage, a button appears on the HOME screen andthe Message/Ringer lamp lights red. You

Page 182 - Formatting SD Memory Cards

Checking Messages Stored on aPanasonic Voice Processing System(VPS)If a Panasonic VPS (e.g., KX-TVA series) is configuredon your network, callers can

Page 183 - Common Issues and Solutions

Checking Missed CallsWhen there are new missed calls, the Missed Callbutton appears on the HOME screen and displays thenumber of missed calls that you

Page 184

can also change the presence settings via theOptions screen.For details, see "Presence Settings (Page 118)".• You can assign Call Forwarding

Page 185 - Making and Receiving Calls

For Future ReferenceRecord the information in the space below for future reference.Note• The serial number of this product may be found on the label a

Page 186 - Sound Quality

Advanced Call Forwarding/Do NotDisturb SettingsYou can set different forwarding destinations as well asDo Not Disturb for external and internal calls

Page 187 - Contact List

Advanced FeatureOperationNetwork CameraYou can view the video feeds from up to 20 registeredPanasonic Network Cameras (e.g., KX-HCM/BB-HCM/BL-C series

Page 188

Adjusting the Angle of theCameraYou can manually change the viewing angle of thecamera, or select from positions programmed in thecamera.Changing the

Page 189

ChatYou can start a text chat with other KX-NT400 users,and users of programs such as CommunicationAssistant.Note• You cannot chat with CA users conne

Page 190 - USB Devices

Portal (Web Browser)The KX-NT400 has a feature for browsing intranet Webpages, called the portal.Note• The portal is designed only for viewing intrane

Page 191 - Firmware Update

To call the phone number1. Do one of the following:• Go off-hook.• Press .Note• If you are off-hook when you press a link thatpoints to a phone numbe

Page 192 - Error Messages

Other FeatureOperationsWhen the Dialed Line isBusy or There is NoAnswerWhen the party that you dialed is busy or does notanswer, there are several way

Page 193 - Error Codes

Reserving a Busy Line(Automatic Callback Busy)If the called party is busy, you can receive a callbackringing from the extension when it becomes availa

Page 194

If a Host PBX isConnectedAccessing External Services(External Feature Access [EFA])You can access special features (e.g., Call Waiting)offered by a ho

Page 195

PBX Feature ListYou can use the following PBX features. For details, refer to the corresponding sections in this guide or to theOperating Manual for t

Page 196

For Your SafetyTo reduce the risk of injury, loss of life, electric shock,fire, malfunction, and damage to equipment or property,always observe the fo

Page 197

Feature OperationAutomatic Line AccessYou can select an idle CO line automatically. + outside phone no.Background Music (BGM)You can listen to the bac

Page 198 - Primary Port 177

Feature OperationCall Forwarding (FWD)You can have your incoming calls forwarded to aspecified destination.• Call Forwarding/Do Not Disturb (Page 79)T

Page 199

Feature OperationCall Forwarding to Voice Mail (Voice MailIntegration)If a Voice Processing System is connected, youcan forward them to your mailbox w

Page 200

Feature OperationCalling/Connected Line IdentificationPresentation (CLIP/COLP)You can select the telephone number sent, eitherthe number of the line u

Page 201

Feature OperationCall Splitting When talking to one party while the other party ison hold, you can swap the calls back and forth(alternately).• Talkin

Page 202

Feature OperationConferenceYou can add one or more parties to yourconversation.• Conference Call (Multiple PartyConversation) (Page 73)To establish a

Page 203

Feature OperationDirect Inward System Access (DISA)When outside callers access extensions in thePBX, a prerecorded message greets the callerand gives

Page 204

Feature OperationEnhanced Walking ExtensionIn addition to exchanging the settings betweenextensions (Walking Extension), you can changethe status of y

Page 205

Feature OperationExtension Feature ClearYou can reset the settings of some features onyour extension to the default settings with oneoperation. Ex

Page 206 - KK0110MP0 (0.011)

Feature OperationExternal Feature Access (EFA)If a host PBX is connected, you can accessspecial features (e.g., Call Waiting) offered by thehost PBX o

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