Panasonic SV-AP10U User Manual download pdf (Page 48)

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Before Requesting Service

If trouble persists even when the action suggested below

has been taken, press the Power Button to turn off the

power or disconnect and re-connect the AC Power Cord.

1: The cursor cannot be moved in the direction

shown on the arrows by pressing the 2134

buttons with this unit.

1: Select [Layout] correctly.

2: The power cannot be switched on.

2: The power plug is not plugged in correctly.

3: No picture appears on the screen.

3-1: The card is not properly inserted.

3-2: A card with a different format than that which can be

used by the Photo Printer is being used.

e.g. SD/MMC/CF can be used.

→ Pictures from the card cannot be printed with the

Photo Printer.

4: The printer does not print.

4-1: The Ink Cassette is not oriented properly, or was not

pushed all the way in.

4-2: There is slack in the Ink Film.

→ Take up the slack in the Ink Film.

4-3: The Paper Cassette is not oriented properly, or was

not pushed all the way in.

4-4: The paper was loaded back and front in the reverse

side.

4-5: The internal temperature of the printer is too high.

→ Wait.

5: Printing is not of the expected quality.

5-1: The paper being used is not of the specified type.

5-2: The paper was not loaded correctly.

5-3: Thermal head is dirty.

5-4: Condensation has formed.

→ Wait.

6: The printed colors are not correct.

6: The print image has not been adjusted correctly.

7: The printed pictures are distorted.

7-1: The printer is located near a television, video game,

or other source of electromagnetic waves.

→ Move the printer so that it is at least one meter

away from the television, video game, etc. Keep

away from this type of equipment.

7-2: The printer is located near a stereo speaker, large

motor, or other source of a strong magnetic field.

→ Move the printer away from the device generating

the magnetic field. Keep away from this type of

equipment.

8: The printer does not respond when a button is

pressed.

8-1: The internal temperature of the printer is too high.

→ Wait.

8-2: Printing is in progress.

→ Wait until printing is complete.

8-3: The ink cassette which the ink lacks is inserted.

→ Insert a new ink cassette.

9: Paper jams occur frequently.

9-1: More than 36 sheets of paper (or 25 sheets of 4" x 5-

7/8" (100 x 148 mm) printing paper) have been

loaded in the Paper Cassette.

9-2: The paper is creased or curled.

10: The MENU screen does not appear.

10: Printing is in progress.

→ Wait until printing is complete.

11: It takes a long time for an image to appear.

11: Depending on the image system for storing images in

the card and its capacity, it can take 20 to 30 seconds

to display the image.

→ This is not a malfunction.

12: It takes a long time for the initial screen to

appear.

12: It may take a long time for the initial screen to appear

when a lot of pictures are recorded onto the card.

→ This is not a malfunction.

13: The number is different than that selected in

[Number], under [OPTION].

13: The printer is performing a DPOF print.

→ Only the number of pages configured with DPOF

will be printed.

14: Images stored in a card cannot be copied.

14-1:There are no images stored in the card.

14-2:The INPUT method was not correctly selected.

14-3:The card is write-protected.

14-4:The card's memory has been used up.

15: Images in the card cannot be erased.

15-1:There are no images stored in the card.

15-2:The INPUT method was not correctly selected.

15-3:The picture is set to write-protect in the camera or

computer.

→ Change the write-protect setting in the camera or

computer, and then erase.

16: The Remote Controller does not operate

correctly.

16-1:The batteries are exhausted. Replace with new

batteries.

16-2:The remote controller is not facing the Remote

Control Sensor.

16-3:There is an obstruction between the Photo Printer

and Remote Controller.

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Panasonic SV-AP10U User Manual Page 48

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