Panasonic KXTG3620 Operations Instructions download pdf (Page 31)

Caller ID

Problem Cause/solution

Caller information is not

isplayed.

R You must subscribe to Caller ID service. Contact your

phone service provider for details.

R If your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone

line jack, plug the unit directly into the wall jack.

R If you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and

the telephone line jack. Contact your DSL/ADSL provider

for details.

R The name display service may not be available in some

areas. Contact your phone service provider for details.

Caller information is displayed

ate.

R Depending on your phone service provider, the unit may

display the caller’s information at the 2nd ring or later.

Answering system

Problem Cause/solution

The unit does not record new

essages.

R The answering system is turned off. Turn it on (page 24).

R The message memory is full. Erase unnecessary

messages (page 24).

R The recording time is set to “Greeting only”. Change

the setting (page 27).

R Your phone service provider’s voicemail service may be

answering your calls before the unit’s answering system

can answer your calls. Change the unit’s number of rings

setting (page 26) to a lower value, or contact your phone

service provider.

Voicemail

Problem Cause/solution

“N

ew Voice Mail” is shown

on the handset display. How do

I remove this message from the

display?

R Listen your new voicemail messages (page 28).

Depending on your voicemail service provider, you may

need to erase all messages in your voice mailbox in order

to remove this message.

R You can remove this message manually by pressing and

holding # until the unit beeps.

For assistance, please visit http://shop.panasonic.com/support

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