Panasonic KXTG6700 Operations Instructions download pdf (Page 60)

Useful Information

60 For assistance, please visit http://www.panasonic.com/phonehelp

Caller ID

Problem Cause/solution

The handset does not

display the caller’s name

and/or phone number.

L You have not subscribed to Caller ID service. Contact

your telephone service provider to subscribe.

L If your base unit is connected to any additional

telephone equipment such as a Caller ID box or

cordless telephone jack, disconnect the base unit from

the equipment and plug the base unit directly into the

wall jack.

L If your base unit is connected to a telephone line with

DSL service, we recommend connecting a noise filter

between the base unit and the telephone line jack.

Contact your DSL provider for details.

L The name display service may not be available in some

areas. Contact your telephone service provider for

details.

L Other telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

L The caller requested not to send caller information

(page 32).

L If a call is being transferred to you, the caller information

is not displayed.

L Generally, caller information is displayed from the 2nd

ring.

The caller list/incoming

phone numbers are not

edited automatically.

L The Caller ID number auto edit feature is turned off.

Turn it on and try again (page 37).

L You need to call back the edited number to activate

Caller ID number auto edit.

I cannot dial the phone

number edited in the

caller list.

L The phone number you dialed might have an incorrectly

edited pattern (for example, the long distance “1” or the

area code is missing). Edit the phone number with

another pattern (page 33).

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Panasonic KXTG6700 Operations Instructions Page 60

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