Panasonic VLSVN511AZ Operations Instructions download pdf (Page 28)

Others

Problem Cause & Solution Page

R “Demo mode” is

displayed on the

screen.

R The ringtone regularly

sounds.

R You cannot talk or

make calls.

R The “Demo mode” feature is enabled.

→ Set “Demo mode” to “Off”.

The product does not

work with correct

operations.

The product does not

work properly.

R Perform the following operations.

– Press the MRESETN button on the bottom side of the main monitor

with a pointed object. (Recorded images and configured settings

are not affected.)

The main monitor does

not work properly.

R Nothing is displayed

on the monitor.

R The ringtone does not

sound.

R Voices cannot be

heard.

R Check the power connection.

–

R If the power is connected, there may be a problem with the electrical

wiring.

→ Contact an authorised service centre.

10.2 Error messages

When using devices for the first time or registering devices

Display Cause & Solution Page

IP address is

duplicated.

R The same IP address of the main monitor is used by another device.

→ Confirm the current IP address of the main monitor (page 19), and

then reconfigure it so that is does not overlap with other IP

addresses (page 19).

Network is not

available Please

check the

connection of the

wireless router

R Your wireless router is not work properly.

→ Confirm your wireless router is turned on.

–

Connection failure

R There a problem with wireless network connection.

→ Move closer to the wireless router and then try connecting again.

R The setting procedure was not completed within the specified time.

→ Prepare all the information required for the settings, and then

complete the settings within the specified time.

Cannot connect to

the server

Please check the

settings

R The contents configured for the email server settings are not correct.

→ Check the configured contents and then correct them.

R The wireless router is not connected to the Internet.

→ Check your wireless router and connect it to the network.

–

Cannot connect to

the server

R The wireless router is not connected to the Internet.

→ Check your wireless router and connect it to the network.

Cannot register

server

R “Email notification address” cannot be set when the “Email

server registration” is not set.

→ Set “Email server registration”.

10. Troubleshooting

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Panasonic VLSVN511AZ Operations Instructions Page 28

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