Panasonic DMRE80H Operations Instructions download pdf (Page 29)

RQT6984

Reference

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do

not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproduc[email protected],

or the website (http://www.panasonic.com).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca),

or an authorized Servicentre closest to you.

Power Page

Operation

Picture

≥When progressive output is on, refer also to “Progressive video” below.

Progressive video

No power. ≥Insert the AC power supply cord securely into a known active AC outlet. 5

The unit switches to the

standby mode.

≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—

Off). Press [Í, DVD POWER] to turn the unit on.

≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit

on.

—

The unit is on but cannot be

operated.

≥Some operations may be prohibited by the disc.

≥Recording drive or playback drive have not been selected properly.

≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.

≥One of the unit’s safety devices may have activated.

Reset the unit as follows:

1.Press [Í, DVD POWER] to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10

seconds. The unit is forcibly switched to standby.

Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

2.Press [Í, DVD POWER] to turn the unit on.

—

14, 18

—

Cannot eject disc. ≥The unit may have a problem. With the power off, press and hold [∫] and [X, CH] at the same

time on the main unit for about 5 seconds. Remove the disc and consult the dealer.

—

The images from this unit do

not appear on the television.

≥Make sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT

terminal or COMPONENT VIDEO OUT terminal on this unit.

≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.

≥When using this unit for the first time, the HDD has nothing recorded on it. You must record a

program etc. to the HDD before you can enjoy playback.

≥You have set “TV Type” to “Aspect 4:3 & 480P” or “Aspect 16:9 & 480P” in the TV Screen

menus, but the television isn’t compatible with progressive signals. Press and hold [∫] and

[TIME SLIP] on the unit at the same time for about 5 seconds. The setting will change to

interlace.

—

Television reception worsens

after connecting the unit.

≥This can occur because the signals are being divided between the unit and the television.

It can be solved by using a signal booster, available from audio-visual suppliers. Consult your

dealer if reception does not improve.

≥Due to inherent characteristics of the HDD, the picture may occasionally be disturbed. This is

normal.

—

Screen size is wrong. ≥Check the settings on your television.

≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for

DVD-RAM” in the TV Screen menu.

—

9, 45

On-screen messages do not

appear.

≥Go to the Display menu and select “Automatic” for “Status Messages”.

≥Press [STATUS] to show the on-screen messages constantly.

The blue background does

not appear.

≥Go to the Display menu and select “On” for “Blue Background”. 45

There is ghosting. ≥Change the settings for “3D NR”, “Block NR”, and “Mosquito NR” to “0” or turn “MPEG-DNR”

off if it is on.

41, 42

Play stops for a moment dur-

ing Quick View.

≥Play may stop where two play lists join, but this is not a malfunction. —

There is ghosting when pro-

gressive output is on.

≥Set “Progressive” to “OFF”. This problem is caused by the editing method or material used on

DVD-Video, but should be corrected if you use interlace output.

There is no apparent change

in picture quality when

adjusted with the Video menu

in the on-screen menus.

≥The effect is less perceivable with some types of video. —

RQT6984

Reference

Sound Page

Play

Displays

Remote control

No sound.

Low volume.

Distorted sound.

≥Check the connections. Check the input mode on the amplifier if you have connected one.

≥Turn V.S.S. off if it causes distortion.

50–52

Cannot hear the desired

audio type.

≥Press [AUDIO] to select the desired audio type.

≥If “D.MIX” does not appear in the display when playing multi-channel DVD-Audio, audio output

will be the front two speakers only.

≥You cannot change the DVD-Audio audio type if the software producer has restricted play in

stereo.

—

Cannot switch audio during

stereo or SAP broadcasts.

≥You have used digital connection. Set “Dolby Digital” to “PCM” or connect to other equipment

using audio cables (analog connection).

≥You cannot change the audio type when a DVD-R is in the disc tray.

≥It is not possible to switch the audio when the recording mode is XP and “LPCM” has been

selected in the SETUP menu, “Audio Mode for XP Recording”.

‹ Select “Main” or “SAP” from “Select MTS” in the Audio menu before recording.

45, 51

—

Play fails to start even when

[1] (PLAY) is pressed.

Play starts but then stops

immediately.

≥Insert the disc correctly with the label facing up.

≥This unit cannot play discs other than DVD-RAM, DVD-R, DVD-Audio, DVD-Video, Video CD,

CD and MP3 discs.

≥The disc is dirty. Clean it.

≥The disc may be badly scratched.

≥You inserted a blank DVD-RAM or DVD-R.

—

A title or chapter doesn’t play

when it is selected.

≥Some titles and chapters on DVD-Video are not played when you have changed the ratings

level.

Picture distorted during

search.

≥Some distortion is normal. —

Alternative soundtrack and

subtitles cannot be selected.

≥The languages are not recorded on the disc.

≥You may have to use the disc’s menus to select languages.

—

No subtitles. ≥Subtitles are not recorded on the disc.

≥Turn the subtitles on.

—

Angle cannot be changed. ≥This function depends on software availability. Angles can only be changed during scenes

where different angles are recorded.

—

You have forgotten your rat-

ings password.

≥Return the ratings setting to “8”.

While the disc tray is open, press and hold [:/6] and [5/9] on the main unit at the

same time for 5 or more seconds.

—

The display is dim. ≥Go to the Display menu and change the display’s brightness with “FL Display”. 45

“12:00” is flashing on the

unit’s display.

≥The clock is not set. 47

The displayed recording time

and actual recording time dif-

fer.

≥Displayed recording time is based on the number of frames per second. This number is sub-

ject to minute variations. When recording over long periods, these variations may result in the

difference between displayed recording time and actual recording time. This is normal.

—

The display doesn’t show the

correct time. [MP3]

≥Times may not appear correctly when searching through tracks recorded with a variable bit

rate.

—

The remote control doesn’t

work.

≥[DVD, TV] is not switched to “DVD”. Switch to “DVD” when operating this unit.

≥The remote control and main unit are using different codes. Change the code on the remote

control.

≥The batteries are depleted. Replace them with new ones.

≥Point the remote control at the remote control sensor on the main unit.

≥Remove obstacles from between the remote control and main unit.

—

Cannot operate the televi-

sion.

≥Change manufacturer code. Some televisions cannot be operated even if you change the

code.

≥[DVD, TV] is not switched to “TV”. Switch to “TV” when selecting the receiving channel for the

television.

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Panasonic DMRE80H Operations Instructions Page 29

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