Panasonic DMRES15 Operations Instructions download pdf (Page 47)

RQT8317

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart

do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

• Regular disc rotating sounds.

• Poor reception due to atmospheric conditions.

• Image disturbance during search.

• Operations do not work due to a poor-quality disc. (Try again using a

Panasonic disc.)

• The unit freezes due to one of its safety devices being activated.

(Press and hold [8] on the main unit for 10 seconds.)

Power Page

No power.

The unit does not turn on

pressing [^ DVD].

• Insert the AC mains lead securely into a known active AC mains socket. 8, 9

The unit switches to the

standby mode.

• One of the unit’s safety devices is activated. Press [8] on the main unit to turn the unit on. —

TV screen and video

Television reception

worsens after connecting

the unit.

• This can occur because the signals are being divided between the unit and other equipment. It can

be solved by using a signal booster, available from audio-visual suppliers. If it is not solved by

using a signal booster, consult the dealer.

—

Status messages do not

appear.

• Select “Automatic” in “On-Screen Messages” in the Setup menu. 40

The grey background does

not appear.

• Select “On” in “Grey Background” in the Setup menu. 40

Picture does not appear

during timer recording.

• Timer recordings work regardless whether the unit is on or off. To confirm the timer recording is

going to work properly, turn the unit on.

—

The 4:3 aspect ratio picture

expands left and right.

Screen size is wrong.

• Use the television to change the aspect. If your television does not have that function, set

“Progressive” in the Picture menu to “Off”.

• Check the settings for “TV Aspect” in the Setup menu.

There is a lot of after-image

when playing video.

• Set “Playback NR” in the Picture menu to “Off”. 28

When playing DVD-Video

using progressive output,

one part of the picture

momentarily appears to be

doubled up.

• Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method or

material used on DVD-Video, but should be corrected if you use interlace output.

There is no apparent

change in picture quality

when adjusted with the

Picture menu in the on-

screen menus.

• The effect is less perceivable with some types of video. —

The images from this unit

do not appear on the

television.

• Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal or

COMPONENT VIDEO OUT terminals on this unit.

• Make sure that the television’s input setting (e.g., AV1) is correct.

8–10

—

Picture is distorted. • Progressive output is set to on but the connected television is not progressive compatible.

Press and hold [g] and [q x1.3] on the main unit at the same time for about 5 seconds. The setting

will change to interlace.

• The unit’s “TV System” setting differs from the TV system used by the disc now playing. While

stopped, press and hold [g] and [; OPEN/CLOSE] on the main unit for 5 or more seconds. The

system switches from PAL to NTSC or vice versa.

—

Displays

The display is dim. • Change “FL Display” in the Setup menu. 40

“0:00” is flashing on the

unit’s display.

• Set the clock. 44

The time recorded on the

disc and the available time

shown do not add up.

The play time shown for

MP3 does not agree with

the actual time.

• Times shown may disagree with actual times.

• Even if you delete recorded content from DVD-R, DVD-R DL, +R or +R DL, there is no increase in

disc space.

• Available recording space on a DVD-RW (DVD-Video format) or +RW increases only when the last

recorded title is deleted. It does not increase if other titles are deleted.

• More disc space than the actual recording time is used after recording or editing DVD-R, DVD-

R DL, +R or +R DL 200 times or more. (For the second layer on DVD-R DL and +R DL, this

happens after about 60 times.)

• While searching, the elapsed time may not display correctly.

—

“U88” is displayed and the

disc cannot be ejected.

• The unit is carrying out the recovery process. Do the following to eject the disc.

1 Press [8] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [8] on the main unit for about 10 seconds.

The unit is forcibly switched to standby.

2 While the unit is off, press and hold [g] and [CH 1] on the main unit at the same time for about

5 seconds. Remove the disc.

—

Sound

No sound.

Low volume.

Distorted sound.

Cannot hear the desired

audio type.

• Check the connections and settings. Check the input mode on the amplifier if you have connected

one.

• Press [AUDIO] to select the audio.

• Turn off V.S.S. in the following cases.

– When using discs that do not have surround sound effects such as Karaoke discs.

– When playing bilingual broadcast programmes.

• The disc may have a restriction on the method of audio output. Some discs prohibit down-mixing

and this unit can then only output the front two channels. Refer to the disc’s jacket.

• Audio may not be output due to how DivX files were created.

8–10, 40

—

Cannot switch audio. • You cannot change the audio type when playing DVD-R, DVD-R DL, DVD-RW (DVD-Video format),

+R, +R DL or +RW. When any these disc types is in use, the audio of broadcast programme

cannot be changed.

• When connecting an amplifier using an optical digital cable, you cannot switch the audio if “Dolby

Digital” is set to “Bitstream”. Set “Dolby Digital” to “PCM” or connect using audio cables.

• There are discs which audio cannot be changed because of how the disc was created.

—

10, 40

—

Frequently asked questions/Troubleshooting guide

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Panasonic DMRES15 Operations Instructions Page 47

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