Panasonic RP WF930 User Manual download pdf (Page 16)

ENGLISH

RQT7572

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if

the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http://

www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website

(www.panasonic.ca), or an authorized Servicentre closest to you.

Problem Probable cause(s) Suggested remedy Page

No sound.

Sound is distorted.

Excessive noise.

No sound, sound is

distorted, or there is

excessive noise.

Is the unit that the transmitter is

connected to on?

Are the unit and the transmitter

connected?

Is the volume too low?

Is the input level of the audio

signal too high?

Is there an obstruction between

the transmitter and the

headphones?

¡Are other radio waves

obstructing the transmitter’s

waves?

¡Are the transmission frequency

and the receiver’s frequency

tuned correctly?

Is the input level of the audio

signal too low?

Is the OPR indicator dim or does it

fail to light at all?

Turn the unit on.

Connect the unit correctly and

ensure the plugs are properly

inserted.

If the transmitter is connected to

the headphone jack, turn up the

volume of the connected unit.

Turn up the volume on the

headphones.

If the transmitter is connected to

the headphone jack, turn down the

volume of the connected unit.

Remove the obstruction, move the

transmitter, or change position

yourself.

Change the transmission

frequency with the transmitter’s

[CHANNEL] switch and then press

[TUNING] on the headphones to

adjust the frequency automatically.

If the transmitter is connected to

the headphone jack, turn up the

volume of the connected unit.

The batteries have run down.

Recharge them. If the indicator

remains dim after recharging, the

batteries have come to the end of

their serviceable life and need to

be replaced at a local dealer.

Product service

1. Damage requiring service—The unit should be serviced by qualified service personnel if:

(a) The AC power supply cord or AC adaptor has been damaged; or

(b) Objects or liquids have gotten into the unit; or

(d) The unit does not operate normally or exhibits a marked change in performance; or

(e) The unit has been dropped or the cabinet damaged.

2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other

servicing to authorized servicing personnel.

3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or

parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric

shock, or other hazards.

4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper

working condition.

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http://

www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website

(www.panasonic.ca), or an authorized Servicentre closest to you.

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Panasonic RP WF930 User Manual Page 16

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