Panasonic TXP42G15B User Manual download pdf (Page 81)

Frequently Asked Questions ●

FAQs, etc.

Problem Actions

Screen

Chaotic image, noisy

Set “P-NR” in the Picture Menu (to remove noise). (p. 30) ●

Check nearby electrical products ●

(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).

No image can be displayed

Is “Colour” or “Contrast” in the Picture Menu set to the minimum? ●

(p. 30)

Please also refer to “Neither image nor sound is produced” (p. 80).

●

Blurry or distorted image

(no sound or low volume)

Reset channels. (p. 34 and p. 35) ●

Please also refer to “Neither image nor sound is produced” (p. 80). ●

Unusual image is displayed

Turn the TV Off with Mains power On / Off switch, then turn it On ●

again.

If the problem persists, perform “Shipping Condition” (p. 47).

●

Sound

No sound is produced

Is “Sound mute” active? (p. 9) ●

Is the volume set to the minimum? ●

Please also refer to “Neither image nor sound is produced” (p. 80). ●

Sound level is low

or sound is distorted

Sound signal reception may be deteriorated. ●

Set “NICAM” (p. 31) in the Sound Menu to “Off”. ●

(Analogue only)

Please also refer to “Neither image nor sound is produced” (p. 80). ●

Whirring sound is heard

The sound is from built-in cooling fan ●

(not a sign of faulty operation).

Digital Channel

Due to the digital reception technologies involved, quality of the digital signals may be relatively low in ●

some cases, despite good reception of analogue channels.

Interference or

frozen / disappearing

image in freesat, DVB or

Other Sat. mode

Check “Signal Condition” (p. 37, 38 and 42). ●

If “Signal Quality” or “Signal Strength” are displayed in red, the

signal is weak.

Check aerial or dish.

●

Check your postcode area is able to receive the Freeview channels ●

at www.freeview.co.uk

Digital signals may be relatively low to prevent interference with

●

analogue signals for the period of Digital Switchover. Check the

plan of Digital Switchover at www.digitaluk.co.uk

Weather conditions will affect signal reception (heavy rain, snow,

●

etc.), in particular in poor reception areas. Even during good

weather the high pressure can cause poor reception of some

channels.

Turn the TV off with the Mains power On / Off switch, then turn it On

●

again.

Reset channels. (p. 34 and p. 35)

●

Some channels

cannot be tuned

Check the aerial or dish. ●

Cannot find a channel

you have previously watched

The channel may broadcast for part of the day. ●

Check the channel in the TV Guide. (p. 18 and p. 19) ●

Channel position numbers may be changed by broadcasters. ●

Reset channels. (p. 34 and p. 35) ●

In freesat mode, not possible

to adjust the volume and set

Speakers / Headphones for

Audio Description sound track

(unlike DVB)

This is due to broadcast limitations. (p. 31) ●

Some freesat channels do not

produce the sound in English

by default

This is due to broadcasts even if they have English sound. In this ●

case, press the OPTION button and set “Multi Audio” (p. 17).

Please note that this setting cannot be memorized if the TV is

turned Off with Mains power On / Off switch.

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Panasonic TXP42G15B User Manual Page 81

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