Panasonic KXTVP50E User Manual

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Voice Processing System
Subscriber’s Guide
Please read before using and save this manual for future use.
Model No. KX-TVP50E
POW
ER
VOICE PROCESSING SYSTEM KX-TVP50
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1 2 ... 40

Summary of Contents

Page 1 - KX-TVP50E

Voice Processing SystemSubscriber’s GuidePlease read before using and save this manual for future use.Model No. KX-TVP50EPOWERVOICE PROCESSING SYSTEM

Page 2 - Introduction

10 Section 2 Receiving Messages2.2 Replying to MessagesThis feature allows you to reply to messages that have been sent by othersubscribers through th

Page 3 - Structure of the Manual

Section 2 Receiving Messages 11Message Transfer 2.3This function allows you to transfer messages to other mailboxes.• If the message is assigned as pr

Page 4 - Table of Contents

12 Section 2 Receiving Messages2.4Accessing Your Mailbox from an Outside TelephoneThis procedure is used when checking your messages remotely.Mailbox

Page 5 - Logging into Your Mailbox 1.1

•You can specify a maximum of 20 mailboxes as destinations for1message.!!!!Section 3 Sending Messages 13Delivering Messages to Other Subscribers 3.1Th

Page 6 - 6 Section 1 Mailbox Setup

• If paused, the recording must be restarted within 20 s or the VPS willstop recording automatically.• “ for AM, for PM” will not be heard when the S

Page 7 - Section 1 Mailbox Setup 7

Section 3 Sending Messages 15Checking Mailbox Distribution 3.2This function allows you to check the status of messages, which you haverecorded in your

Page 8 - 1.5 Service Access Commands

16 Section 3 Sending Messages3.3 Setting up an External Message Delivery ListSetting up an External Message Delivery List lets you send the same messa

Page 9 - Receiving Messages 2.1

• The 4-digit password is not your password to log into your mailbox.You can decide it freely each time you send an external deliverymessage. Be sure

Page 10 - DELIVERY

18 Section 3 Sending Messages3.5 Receiving External Delivery Messages3.6 Replying to External Delivery MessagesThis feature is used to receive Externa

Page 11 - OPTION2: Enter the mailbox

Section 3 Sending Messages 19Checking and Setting External Message Delivery Status3.7After recording external delivery messages, you can check the del

Page 12 - IF NEEDED

Thank you for purchasing the Panasonic Model KX-TVP50 Voice Processing System.The Panasonic Voice Processing System (VPS) is a powerful tool used toma

Page 13 - Section 3 Sending Messages 13

• The caller will not know to press [0] for transfer to your coveringextension. Therefore, the caller must be instructed. For example, youmight record

Page 14

• Not all subscribers have an interview mailbox. The SystemAdministrator or the System Manager must assign an interviewmailbox.!!!!Section 4 Special F

Page 15 - IF THE MESSAGE HAS

22 Section 4 Special Features4.5 Personal Group Distribution Lists4.6 Deleting Group Distribution MembersA Personal Group Distribution List is used to

Page 16 - TO AN EXTENSION

The VPS is able to notify you when a new message has been recorded in yourmailbox. You can be notified (1) by Message Waiting Lamp on your proprietaryt

Page 17 - Section 3 Sending Messages 17

• If you do not know your line access code, ask your System Manager.!!!!24 Section 4 Special Features4.8 Message Waiting Notification (contd.)To change

Page 18 - 18 Section 3 Sending Messages

Section 4 Special Features 25Interview Mailbox 4.9An Interview Mailbox plays pre-recorded questions to callers and records theiranswers. You can recor

Page 19 - Section 3 Sending Messages 19

26 Section 4 Special Features4.10 Recording Personal Greetings for Caller IDThis feature allows you to record up to 4 personal greetings for calls fro

Page 20 - 4.2 Covering Extension

Section 4 Special Features 27Assigning Caller ID Numbers forPersonal Greeting for Caller ID 4.11This feature is used to assign Caller ID numbers for p

Page 21 - Message Reception Mode 4.4

28 Section 4 Special Features4.11 Assigning Caller ID Numbers forPersonal Greeting for Caller ID (contd.)TO ADD OR DELETEEnter a Caller ID Greeting nu

Page 22 - 22 Section 4 Special Features

• To change an assigned Caller ID number and/or callername, first delete them and then add new ones. !!!!Section 4 Special Features 29Personal Caller N

Page 23 - Section 4 Special Features 23

Introduction 3IntroductionStructure of the ManualThis manual consists of the following sections:Section 1 Mailbox SetupDescribes the procedures for cu

Page 24 - TO CHANGE

30 Section 4 Special Features4.13 Live Call Screening4.14 Recording a Two-Way ConversationBy assigning one of your telephone keys to this feature, you

Page 25 - Interview Mailbox 4.9

Appendix 31Quick ReferenceTo Enter a Mailbox From a Remote Location, Dial: #6 + mailbox numberPassword #Main Menu: You have new messages.1

Page 26 - 26 Section 4 Special Features

Alternate Extension GroupTransfers the call coming into the extensions in this group following thesequence specified by “Alternate Extension Transfer S

Page 27 - Section 4 Special Features 27

Covering ExtensionThis can be a destination for Incomplete Call Handling Service. Also, it can beaccessed by pressing [0] during the playing of a Pers

Page 28 - 28 Section 4 Special Features

External Delivery MessageA message intended for automatic delivery to external parties and/orextensions.External Message Delivery ListAllows the subsc

Page 29 - Section 4 Special Features 29

Incomplete Call Handling ServiceCalls are considered incomplete when there is no answer or if the line is busy.The Incomplete Call Handling Service ca

Page 30 - 4.13 Live Call Screening

Logical Extension (All Calls Transfer to Mailbox)An extension that always receives calls directly into its mailbox. This feature isused by subscribers

Page 31 - Quick Reference

Message Waiting NotificationThe VPS can notify subscribers and the Message Manager when they havereceived messages (if authorised by the System Adminis

Page 32 - Glossary

PortThe point of connection between the telephone switch and the VPS.Pound SignThe [#] key on the telephone keypad.Private MessageA message, which is

Page 33 - Glossary 33

System External Message Delivery Duration TimeThe maximum time allowed for an external message that is to be delivered bythe VPS, specified by the Syst

Page 34 - 34 Glossary

Section 1 Mailbox Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 51.1 Logging into Your Mailbox . . . . . . . . . . . . . . . . . . . . .

Page 35 - Glossary 35

Panasonic Business Systems U.K.Panasonic House, Willoughby Road, Bracknell, Berkshire RG12 8FPCopyright:This manual is copyrighted by Kyushu Matsushit

Page 36 - 36 Glossary

Section 1 Mailbox Setup 5Logging into Your Mailbox 1.1Before you access Subscriber Services, you must first open your mailbox.Off-hook.Extn. No. of VPS

Page 37 - Glossary 37

6 Section 1 Mailbox Setup1.2 Recording Personal GreetingsAfter reaching your mailbox, callers will hear your personal greeting message(s).You can reco

Page 38 - 38 Glossary

Section 1 Mailbox Setup 7Recording Personal Greetings (contd.) 1.2• Recording a Caller ID Greeting is available only when your COSparameter is enabled

Page 39 - Glossary 39

8 Section 1 Mailbox Setup1.4 Recording Your NameThis recording informs callers that they have reached the correct mailbox (forexample, when transferri

Page 40 - Copyright:

Section 2 Receiving Messages 9Receiving Messages 2.1The VPS plays both the new and saved messages that are in your mailboxalong with the date, time, a

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