Panasonic KX-TDA15 User Manual

Model No. KX-TDA15Thank you for purchasing a Panasonic Hybrid IP-PBX.Please read this manual carefully before using this product and save this man

10 User ManualTable of Contents1 Operation... 131.1 Before

1.5 Before Leaving Your Desk100 User Manual Accessing the Message Box of Another Extension from Your ExtensionYou can access the message box of anothe

1.5 Before Leaving Your DeskUser Manual 1011.5.3 Showing a Message on the Caller's Telephone Display (Absent Message)You can show the reason you

1.5 Before Leaving Your Desk102 User Manual• Enter the desired value in the "%" positions. You must enter the correct number of characters a

1.5 Before Leaving Your DeskUser Manual 1031.5.4 Preventing Other People from Using Your Telephone (Extension Dial Lock)You can lock your extension so

1.5 Before Leaving Your Desk104 User Manual• After you make an outside call, Extension Dial Lock is automatically activated again.

1.6 Making/Answering an AnnouncementUser Manual 1051.6 Making/Answering an Announcement1.6.1 Paging– Group Paging– Paging and then Transferring a Call

1.6 Making/Answering an Announcement106 User Manual• After you go on-hook, the caller can talk to the person who answers the page.

1.6 Making/Answering an AnnouncementUser Manual 1071.6.2 Answering/Denying a Paging AnnouncementTo answerTo allow/deny a paging announcement (Paging D

1.7 Setting the Telephone According to Your Needs108 User Manual1.7 Setting the Telephone According to Your Needs1.7.1 Setting the Alarm (Timed Remind

1.7 Setting the Telephone According to Your NeedsUser Manual 109To stop or answer the ringbackTo confirm• You can also confirm the Timed Reminder by u

User Manual 111.7.7Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)... 1171.7.8 Turning on the Background Mu

1.7 Setting the Telephone According to Your Needs110 User Manual1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])– Do Not Disturb (DND)– Switching

1.7 Setting the Telephone According to Your NeedsUser Manual 111 Switching FWD/DND Status Using Fixed FWD/DND ButtonTo switch the FWD/DND status for o

1.7 Setting the Telephone According to Your Needs112 User ManualTo set and clear FWD/DND for outside/intercom calls• * This step can be omitted.PTFWD/

1.7 Setting the Telephone According to Your NeedsUser Manual 1131.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper O

1.7 Setting the Telephone According to Your Needs114 User Manual1.7.4 Displaying Your Telephone Number on the Called Party and Caller's Telephone

1.7 Setting the Telephone According to Your NeedsUser Manual 1151.7.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone

1.7 Setting the Telephone According to Your Needs116 User Manual1.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Cal

1.7 Setting the Telephone According to Your NeedsUser Manual 1171.7.7 Preventing Other People from Joining Your Conversation (Executive Busy Override

1.7 Setting the Telephone According to Your Needs118 User Manual1.7.8 Turning on the Background Music (BGM)To select and set/cancelYou can listen to t

1.7 Setting the Telephone According to Your NeedsUser Manual 1191.7.9 Protecting Your Line against Notification Tones (Data Line Security)You can prot

12 User Manual4.1.1 Troubleshooting...1984

1.7 Setting the Telephone According to Your Needs120 User Manual1.7.10 Checking the Time Service StatusYou can check the current status of the Time Se

1.7 Setting the Telephone According to Your NeedsUser Manual 1211.7.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone)In the case wh

1.7 Setting the Telephone According to Your Needs122 User Manual1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)Yo

1.7 Setting the Telephone According to Your NeedsUser Manual 1231.7.13 Clearing Features Set at Your Extension (Extension Feature Clear)You can reset

1.8 Utilising the Call Centre124 User Manual1.8 Utilising the Call Centre1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)To

1.8 Utilising the Call CentreUser Manual 125To enter/leave Not Ready modeTo set/cancel Not Ready mode or to leave Wrap-up mode (To enter Ready mode)Wh

1.8 Utilising the Call Centre126 User Manual• * The status will be as follows:Ready Not ReadyNot Ready Ready Wrap-up Not Ready• The Log-in/Log-o

1.8 Utilising the Call CentreUser Manual 1271.8.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Dis

1.8 Utilising the Call Centre128 User ManualTo monitorTo clear Call Log History Monitoring and Changing the Log-in/Log-out Status of ExtensionsThe Sup

1.8 Utilising the Call CentreUser Manual 129To change the Log-in /Log-out mode• The DSS button light shows the current status as follows:Off: The exte

User Manual 13Section 1OperationThis chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful

1.8 Utilising the Call Centre130 User Manual1.8.3 Forwarding a Waiting Call (Manual Queue Redirection)To forward the waiting callWhen your incoming ca

1.9 Using User-supplied EquipmentUser Manual 1311.9 Using User-supplied Equipment1.9.1 If a Doorphone/Door Opener is ConnectedYou can talk to a person

1.9 Using User-supplied Equipment132 User Manual Opening a Door (Door Open)Some extensions may be prohibited from using this feature.From a specified

1.9 Using User-supplied EquipmentUser Manual 1331.9.2 If an External Relay is ConnectedPreprogrammed extensions can switch on a relay (e.g., alarm) co

1.9 Using User-supplied Equipment134 User Manual1.9.3 If an External Sensor is ConnectedPreprogrammed extensions can receive an alert call from an ext

1.9 Using User-supplied EquipmentUser Manual 1351.9.4 If a Host PBX is Connected– Accessing External Services (External Feature Access [EFA]) Accessin

1.9 Using User-supplied Equipment136 User Manual1.9.5 If a Voice Processing System is ConnectedYou or an outside party can access the Voice Processing

1.9 Using User-supplied EquipmentUser Manual 137To transfer a call to a mailboxTo listen to messages• *Indication tone after going off-hook• You can a

1.9 Using User-supplied Equipment138 User Manual Screening Calls (Live Call Screening [LCS])Before operating• Create a Live Call Screening (LCS) butto

1.9 Using User-supplied EquipmentUser Manual 139Operation FlowchartThe operations in the shaded areas can be done hands-free.• The Live Call Screening

1.1 Before Operating the Telephones14 User Manual1.1 Before Operating the Telephones1.1.1 Before Operating the Telephones What Kind of Telephone Can B

1.9 Using User-supplied Equipment140 User ManualRecording a ConversationTo record into your mailbox (Two-way Record)To record into another mailbox (Tw

1.9 Using User-supplied EquipmentUser Manual 141• Note:When you record your Two-way telephone conversations, you should inform the other party that th

1.10 Administrative Features142 User Manual1.10 Administrative Features1.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)I

1.10 Administrative FeaturesUser Manual 143 Check-outThe hotel operator can change the room status of extensions to check-out by using the Check-out b

1.10 Administrative Features144 User Manual Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)The hotel operator can remotely set or c

1.10 Administrative FeaturesUser Manual 145To confirm• Timed Reminder can also be set from the room extension. (For information about setting Timed Re

1.10 Administrative Features146 User Manual1.10.2 Recording Information Using Preprogrammed Messages (Printing Message)You can record a variety of inf

1.11 After Moving to a New Location in the OfficeUser Manual 1471.11 After Moving to a New Location in the Office1.11.1 Using the Same Settings as You

1.12 Using a Display Proprietary Telephone148 User Manual1.12 Using a Display Proprietary Telephone1.12.1 Using the Call LogThis is available for disp

1.12 Using a Display Proprietary TelephoneUser Manual 149To clear the log informationTo callTo store the caller's information in personal speed d

1.1 Before Operating the TelephonesUser Manual 15 ToneYou will hear various tones, during or after an operation, for confirmation. Refer to "4.3.

1.12 Using a Display Proprietary Telephone150 User Manual Calling with the Outgoing Call LogYou can redial using the outgoing call log.To callTo call

1.12 Using a Display Proprietary TelephoneUser Manual 151To store the caller's information in personal speed dialling• You can lock your call log

1.12 Using a Display Proprietary Telephone152 User Manual1.12.2 Using the DirectoriesYou can call using the directories (Personal Speed Dialling Direc

1.12 Using a Display Proprietary TelephoneUser Manual 153 Storing Names and NumbersTo store a Personal Speed Dialling Directory item• Telephone number

1.12 Using a Display Proprietary Telephone154 User Manual Entering CharactersYou can enter the following characters. The tables show you the character

1.12 Using a Display Proprietary TelephoneUser Manual 155Table 2 (Option mode)

1.12 Using a Display Proprietary Telephone156 User ManualTable 2 (Option mode for CE model)

1.12 Using a Display Proprietary TelephoneUser Manual 157Table 2 (Option mode for GR model)

1.12 Using a Display Proprietary Telephone158 User Manual1.12.3 Accessing System Features (System Feature Access)You can access a feature with the &qu

User Manual 159Section 2Manager OperationThis chapter shows the manager how to control the other extensions or the PBX.

1.1 Before Operating the Telephones16 User Manual ExamplesThe displays and the illustrations shown as examples are from a telephone connected to the K

2.1 Control Features160 User Manual2.1 Control Features2.1.1 Extension ControlThe manager extension can control the settings of other extensions.– Cha

2.1 Control FeaturesUser Manual 1612.1.2 Time Service Mode ControlThe manager extension or the preprogrammed extension can change the time mode (Day,

2.1 Control Features162 User Manual• Besides the time mode, there is Holiday mode. It can change mode once on a specified date.• The Time Service (Day

2.1 Control FeaturesUser Manual 1632.1.3 Restriction Level Control (Dial Tone Transfer)The manager extension can change the restriction level, permitt

2.1 Control Features164 User Manual2.1.4 Turning on the External Background Music (BGM)The manager extension can select and broadcast background music

2.1 Control FeaturesUser Manual 1652.1.5 Recording Outgoing Messages (OGM)The manager extension can record three kinds of greeting messages (OGM) as f

2.1 Control Features166 User ManualTo record from an external BGM (MOH) portTo clear the message• Record voice messages only; avoid the recording of m

2.1 Control FeaturesUser Manual 1672.1.6 Releasing Network Direct Station Selection (NDSS) MonitorNDSS buttons can be customised on any extension conn

2.1 Control Features168 User Manual

User Manual 169Section 3Customising Your Phone & SystemThis chapter shows you how to customise your individual telephone or PBX according to your

1.1 Before Operating the TelephonesUser Manual 17 When You Use a Panasonic Proprietary TelephoneIf you use a Panasonic proprietary telephone and the C

3.1 Customising Your Phone (Personal Programming)170 User Manual3.1 Customising Your Phone (Personal Programming)3.1.1 Customising Your Phone (Persona

3.1 Customising Your Phone (Personal Programming)User Manual 171To cancel• WARNINGThere is a risk that fraudulent telephone calls will be made if a th

3.1 Customising Your Phone (Personal Programming)172 User Manual3.1.2 Settings on the Programming ModeYou can programme features using the programming

3.1 Customising Your Phone (Personal Programming)User Manual 173Which display language do you prefer?(Display Language Selection) English 2nd Language

3.1 Customising Your Phone (Personal Programming)174 User ManualWhich do you prefer to seize when you go off-hook to make calls?(Preferred Line Assign

3.1 Customising Your Phone (Personal Programming)User Manual 175Do you prefer to answer a call without going off-hook regardless of the AUTO ANS butto

3.1 Customising Your Phone (Personal Programming)176 User ManualTo forward or refuse some or all of your incoming calls(Call Forwarding [FWD])/Do Not

3.1 Customising Your Phone (Personal Programming)User Manual 177Would you like to set your extension PIN or change a stored extension PIN to new one?

3.1 Customising Your Phone (Personal Programming)178 User ManualTo store the names and numbers in personal speed dialling• WARNINGThere is a risk that

3.1 Customising Your Phone (Personal Programming)User Manual 179To edit the names and numbers of personal speed diallingPress PROGRAMor PAUSE.Enter pe

1.1 Before Operating the Telephones18 User ManualINTERCOM: Used to make or receive intercom calls.Soft Buttons: Used to select the item displayed on t

3.1 Customising Your Phone (Personal Programming)180 User Manual Clearing FeaturesYou can clear or change to features as follows:Features Default Sett

3.1 Customising Your Phone (Personal Programming)User Manual 181To set• If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared

3.1 Customising Your Phone (Personal Programming)182 User Manual3.1.3 Customising the ButtonsYou can change the flexible CO buttons/DSS buttons, and p

3.1 Customising Your Phone (Personal Programming)User Manual 183FWD/DND—Intercom callsGroup FWD—Both calls + Incoming call distribution group extensi

3.1 Customising Your Phone (Personal Programming)184 User ManualAnswer*4 Release*4 Toll Restriction/Call Barring + Toll Restriction/Call Barring Level

3.1 Customising Your Phone (Personal Programming)User Manual 185To distinguish the ringing tones for each CO, INTERCOM or ICD Group button (Digital pr

3.1 Customising Your Phone (Personal Programming)186 User ManualTo clear the button• * Available tone types vary depending on the telephone you are us

3.2 Manager ProgrammingUser Manual 1873.2 Manager Programming3.2.1 Programming InformationThe manager can programme the following items.• Call Charges

3.2 Manager Programming188 User Manual3.2.2 Manager Programming Changing Call Charges and Extension ControlItem Programming InputChanging the manager

3.2 Manager ProgrammingUser Manual 189Clearing the PIN and PIN lock for verification codes. + + Verification code + Setting the verification code PI

1.1 Before Operating the TelephonesUser Manual 19FLASH/RECALL: Used to disconnect the current call and make another call without hanging up.This butto

3.3 Customising Your System (System Programming)190 User Manual3.3 Customising Your System (System Programming)3.3.1 Programming InformationYou can cu

3.3 Customising Your System (System Programming)User Manual 191 Icon DescriptionsFixed ButtonsFunctionT7600*1T7200/T7400/T7500*2PREVIOUS (PREV)NEXTSTO

3.3 Customising Your System (System Programming)192 User Manual ProcedureThe basic steps are shown below.1. Entering the programming mode2. Programmin

3.3 Customising Your System (System Programming)User Manual 1933.3.2 System Programming Date & Time [000]The proprietary telephones display the cu

3.3 Customising Your System (System Programming)194 User Manual System Speed Dialling Number [001]You can store the phone numbers of frequently dialle

3.3 Customising Your System (System Programming)User Manual 195 System Speed Dialling Name [002]You can store the name associated with the speed diall

3.3 Customising Your System (System Programming)196 User Manual Extension Name [004]You can store the name of an extension user. This is useful if you

User Manual 197Section 4AppendixThis chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section b

4.1 Troubleshooting198 User Manual4.1 Troubleshooting4.1.1 Troubleshooting TroubleshootingProblem RemedyThe telephone does not work properly.• Consul

4.1 TroubleshootingUser Manual 199A reorder tone is audible or "Restricted" is displayed.• The telephone is locked. Unlock your telephone. (

2 User ManualFeature Highlights1.8 Utilising the Call Centre (Page 124) 1.9.5 If a Voice Processing System is Connected (Page 136)Appendix (Page 197)

1.1 Before Operating the Telephones20 User ManualCustomised ButtonsIf the term is in parentheses like (Account) in this section, it means a flexible b

4.1 Troubleshooting200 User ManualI do not want to display a number which is stored in memory.• Conceal the number.( Storing Names and Numbers, 3.1.

4.2 Feature Number TableUser Manual 2014.2 Feature Number Table4.2.1 Feature Number TableNumbers listed below are the default settings. There are flex

4.2 Feature Number Table202 User Manual1.2.4 When the Dialled Line is Busy or There is No AnswerTo cancel callback ringing (Automatic Callback Busy Ca

4.2 Feature Number TableUser Manual 2031.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)Answering a Call from Another Telephone (Call

4.2 Feature Number Table204 User Manual1.4.4 Answering Call WaitingAnswering Call Waiting in the PBX50()Answering Call Waiting from the Telephone Comp

4.2 Feature Number TableUser Manual 205Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN)75()– To set outside line no. + # + mult

4.2 Feature Number Table206 User Manual1.5.3 Showing a Message on the Caller's Telephone Display (Absent Message)750()– To set 1–9 (+ parameter)

4.2 Feature Number TableUser Manual 2071.7.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected Line Identific

4.2 Feature Number Table208 User Manual1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)Log-in736()1 + ICD Group extension n

4.2 Feature Number TableUser Manual 2091.10.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)*4 Setting a Timed Reminder to a

1.1 Before Operating the TelephonesUser Manual 21Single-CO (S-CO) Used to access a specified outside line for making or receiving outside calls.Direct

4.2 Feature Number Table210 User Manual3.1.1 Customising Your Phone (Personal Programming)Assigning an Extension PIN to Your Extension (Extension PIN

4.2 Feature Number TableUser Manual 211Feature (While busy, DND or call tone is heard) Default1.2.4 When the Dialled Line is Busy or There is No Answ

4.3 What is This Tone?212 User Manual4.3 What is This Tone?4.3.1 What is This Tone?While on-hookWhen going off-hookRing TonesThe following tones are p

4.3 What is This Tone?User Manual 213When you make callsTone 2• When there are messages that have previously been listened to and no new messages on t

4.3 What is This Tone?214 User ManualWhile off-hookWhen talking to an outside partyWhen setting the features or programmingReorder ToneThe outside lin

4.3 What is This Tone?User Manual 215Tone 3Before the following features activate:• Retrieving a held call• Picking up another call• Paging/Answering

4.4 Revision History216 User Manual4.4 Revision History4.4.1 PSMPR Software File Version 2.2xxxNew Contents• 1.1.1 Before Operating the TelephonesWhen

4.4 Revision HistoryUser Manual 2174.4.2 PSMPR Software File Version 3.0xxxNew Contents• 1.5.1 Forwarding CallsFWD/DND Settings Using Fixed FWD/DND Bu

4.4 Revision History218 User Manual

Installation Manual 219Index

1.1 Before Operating the Telephones22 User ManualAnswer Used to answer an incoming call.ReleaseUsed to disconnect the line during or after a conversat

Index220 Installation ManualAAbsent Message 101, 175, 206Accessing System Features (System Feature Access) 158Accessing the ISDN Service (ISDN Service

IndexInstallation Manual 221Conference (ISDN Service), Adding Parties 76Conference (Multiple Party), Leaving 73Conference (Three-Party), Leaving 74Con

Index222 Installation ManualIndication Tones 214INTERCOM Button 18Intercom Call 25ISDN Service Access 42ISDN Service Button 22, 184ISDN-Hold Button 22

IndexInstallation Manual 223Remote Extension Dial Lock 160, 209Remote Setting 48, 202Remote Station Lock Control —> Remote Extension Dial Lock 160,

Panasonic Communications Co., Ltd.1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, JapanPSQX3246WACopyright:This material is copyrighted by Pana

1.1 Before Operating the TelephonesUser Manual 23 How to Follow the StepsAn example of system operation is shown below. Calling Another Extension To c

1.1 Before Operating the Telephones24 User Manual Connection ExampleThis diagram shows you a connection example.External Sensor/ External RelayRouterP

1.2 Making CallsUser Manual 251.2 Making Calls1.2.1 Basic Calling– Calling Another Extension– Calling an Outside Party– Making a Call to a Private Net

1.2 Making Calls26 User ManualTo call an operator (Operator Call)You can call an extension or a group assigned as the operator. Calling an Outside Par

1.2 Making CallsUser Manual 27To select the specified outside line Making a Call to a Private Network (TIE Line Access)You can access extensions conne

1.2 Making Calls28 User ManualTo call with one touch Using an Account Code (Account Code Entry)You may give a specified account code to extension user

1.2 Making CallsUser Manual 29• A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reor

User Manual 31.5.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) (Page 91)You can set incoming calls to be redirected to your messag

1.2 Making Calls30 User Manual1.2.2 Easy DiallingThis is convenient for frequently dialled phone numbers.– With a One-touch Button (One-touch Dialling

1.2 Making CallsUser Manual 31To dial Using Numbers Stored in the PBX (System Speed Dialling)You can make calls using speed dialling numbers stored in

1.2 Making Calls32 User Manual To a Preset Number by Going Off-hook (Hot Line)You can make an outside call simply by going off-hook if you have prepro

1.2 Making CallsUser Manual 33 Using a Preprogrammed Number (Quick Dialling)You can make a call simply by pressing the preprogrammed number for quick

1.2 Making Calls34 User Manual1.2.3 RedialThis is convenient when calling the same outside party again.– Redialling the Last Number You Dialled (Last

1.2 Making CallsUser Manual 351.2.4 When the Dialled Line is Busy or There is No Answer– Reserving a Busy Line (Automatic Callback Busy)– Setting Call

1.2 Making Calls36 User ManualTo answer the callback ringing from an idle outside lineTo cancel callback ringing (Automatic Callback Busy Cancel) Sett

1.2 Making CallsUser Manual 37To answer while hearing a callback ringingTo cancel (CCBS Cancel) Sending a Call Waiting Notification (Call Waiting)You

1.2 Making Calls38 User Manual Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) For a callerTo le

1.2 Making CallsUser Manual 39 For a called extensionTo check the left message and call backTo call backTo clear message waiting indications left on y

4 User ManualIn This Manual,• Proprietary Telephone is abbreviated as "PT".Single Line Telephone is abbreviated as "SLT".Portable

1.2 Making Calls40 User Manual Joining an Existing Call (Executive Busy Override)The preprogrammed extension can call someone who is busy on the telep

1.2 Making CallsUser Manual 41 For the originating extensionTo talk to each party alternately Monitoring Another Extension (Call Monitor)The preprogra

1.2 Making Calls42 User Manual1.2.5 Accessing the ISDN Service (ISDN Service Access)To accessYou can access services provided by the ISDN.• Availabili

1.2 Making CallsUser Manual 431.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice)To change the methodThe caller can alternate the aler

1.2 Making Calls44 User Manual1.2.7 Calling without Restrictions– Using Your Calling Privileges at Another Extension (Remote COS Access) Using Your Ca

1.2 Making CallsUser Manual 451.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])– Calling through DISA Calling t

1.2 Making Calls46 User ManualTo call an outside partyTo retry• * Callers from preprogrammed outside numbers can access the PBX through DISA without a

1.2 Making CallsUser Manual 47• WARNINGThere is a risk that fraudulent telephone calls will be made using the Outside-to-Outside Call feature of DISA.

1.2 Making Calls48 User Manual1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)You can set the following features o

1.3 Receiving CallsUser Manual 491.3 Receiving Calls1.3.1 Answering Calls• The ICD Group button light shows the current status as follows:Off: IdleGre

User Manual 5Important InformationWARNING• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.• IF DAMAGE TO THE UNIT EXPOSES

1.3 Receiving Calls50 User Manual1.3.2 Answering Hands-free (Hands-free Answerback)To set/cancelYou can answer an incoming call without going off-hook

1.3 Receiving CallsUser Manual 511.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)– Answering a Call from Another Telephone (Call Pick

1.3 Receiving Calls52 User Manual1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])You can be notified of incoming

1.3 Receiving CallsUser Manual 531.3.5 Using the ANSWER/RELEASE ButtonTo answerTo transfer a callTo talk to a waiting callerThe ANSWER and RELEASE but

1.3 Receiving Calls54 User ManualTo transfer an outside call to an extension with a one-touch operationTo end a conversationCustomising Your Phone• 3.

1.3 Receiving CallsUser Manual 551.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID])You can ask your telephone company

1.4 During a Conversation56 User Manual1.4 During a Conversation1.4.1 Transferring a Call (Call Transfer)– Transferring to an Extension in the PBX– Tr

1.4 During a ConversationUser Manual 57To transfer with one touch (One-touch Transfer) Transferring to an Outside Party Using the PBX ServiceSome exte

1.4 During a Conversation58 User Manual Transferring a Call Using the ISDN Service (Call Transfer [CT]—by ISDN)• Time limitBoth the caller and the tra

1.4 During a ConversationUser Manual 59• To retrieve the held call, press the TRANSFER button, Recall/hookswitch.• Even if you go on-hook while transf

6 User ManualThe KX-TDA15E, KX-TDA15NE, KX-TDA15GR, and KX-TDA15CE are designed to interwork with the:• Analogue Public Switched Telephone Network (P

1.4 During a Conversation60 User Manual1.4.2 Holding a Call– Holding– Holding in a System Parking Zone (Call Park) HoldingThere are two types of hold.

1.4 During a ConversationUser Manual 61To retrieve a call (Call Hold Retrieve)• The CO or INTERCOM button light shows the current status as follows:–

1.4 During a Conversation62 User Manual Holding in a System Parking Zone (Call Park)You can put a call on hold in a common parking zone of the PBX so

1.4 During a ConversationUser Manual 63To retrieve (Call Park Retrieve)• If a call is parked automatically, confirm the parking zone number on the dis

1.4 During a Conversation64 User Manual1.4.3 Talking to Two Parties Alternately (Call Splitting)When talking to one party while the other party is on

1.4 During a ConversationUser Manual 65To leave the conversation and then let the two parties talkPT/PSPress DSS or dial the other party's extens

1.4 During a Conversation66 User Manual1.4.4 Answering Call Waiting– Answering Call Waiting in the PBX– Answering Call Waiting from the Telephone Comp

1.4 During a ConversationUser Manual 67After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the f

1.4 During a Conversation68 User Manual• Depending on your telephone, you may be able to talk to the other party using the speaker and the microphone

1.4 During a ConversationUser Manual 69 Answering Call Waiting from the Telephone CompanyThis is an optional telephone company service. You can receiv

User Manual 7Attention• Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors, and t

1.4 During a Conversation70 User Manual1.4.5 Multiple Party Conversation– Adding Other Parties during a Conversation (Conference)– Leaving a Conferenc

1.4 During a ConversationUser Manual 71To establish a conference call when receiving a call from an outside party during a two-party conversationDial

1.4 During a Conversation72 User ManualTo add four or more parties to a conferenceTo add an outside party on hold to a conferenceTo talk to two partie

1.4 During a ConversationUser Manual 73To disconnect one party and then talk to the other in a three-party conversation Leaving a Conference (Unattend

1.4 During a Conversation74 User ManualTo return while others are talkingTo complete a conversation Leaving a Conference (Leaving Three-party Conferen

1.4 During a ConversationUser Manual 75To leave a conference involving two outside parties Letting a Third Party Join Your Call (Privacy Release)To le

1.4 During a Conversation76 User Manual Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]—by ISDN)• Onl

1.4 During a ConversationUser Manual 77To complete a conversationCustomising Your Phone• 3.1.3 Customising the ButtonsCreate or edit an ISDN-Hold butt

1.4 During a Conversation78 User Manual1.4.6 MuteTo set/cancelYou can disable the microphone or the handset to consult privately with others in the ro

1.4 During a ConversationUser Manual 791.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor)To set/cancelYou can let other people i

8 User ManualInformation on Disposal for Users of Waste Electrical & Electronic Equipment (private households)• This symbol on the products and/or

1.4 During a Conversation80 User Manual1.4.8 Using the Headset (Headset Operation)To talk using the headsetTo use the handset during a conversation us

1.4 During a ConversationUser Manual 81Customising Your Phone• 3.1.2 Settings on the Programming Mode—Headset OperationSelect the equipment to use.• 3

1.5 Before Leaving Your Desk82 User Manual1.5 Before Leaving Your Desk1.5.1 Forwarding Calls– Forwarding Your Calls (Call Forwarding [FWD])– FWD/DND S

1.5 Before Leaving Your DeskUser Manual 83To set/cancelTo set from another extension• When using a proprietary telephone, you can set or cancel Call F

1.5 Before Leaving Your Desk84 User ManualTo set the timer for "No Answer" and "Busy/No Answer"To set/cancel (Call Forwarding [FWD

1.5 Before Leaving Your DeskUser Manual 85• The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager wha

1.5 Before Leaving Your Desk86 User Manual FWD/DND Settings Using Fixed FWD/DND Button• Switching the FWD/DND status and setting FWD destination for o

1.5 Before Leaving Your DeskUser Manual 87To set and clear FWD/DND for outside/intercom callsTo set the timer for "No Answer" and "Busy

1.5 Before Leaving Your Desk88 User ManualTo set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group• Onl

1.5 Before Leaving Your DeskUser Manual 89 Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]—by ISDN)All calls are forwarded to an outsid

User Manual 9For Future ReferencePlease print, record, and retain the following information for future reference.NoteThe serial number of this product

1.5 Before Leaving Your Desk90 User ManualTo confirm the conditionPT/PSOff-hook.Enter 7 5. On-hook.7 5your MSNEnter your multiplesubscriber numb

1.5 Before Leaving Your DeskUser Manual 911.5.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM])Your PBX can provide you with answering

1.5 Before Leaving Your Desk92 User ManualTo play backTo clearPT/SLT/PSOff-hook.Enter 38.2Enter 2.83C.Tone On-hook.The greeting message is played

1.5 Before Leaving Your DeskUser Manual 93 Recording a Greeting Message for Each Time ModeIn addition to a normal greeting message, you can record a s

1.5 Before Leaving Your Desk94 User ManualTo clear Redirecting Your Calls to Your Message BoxYou can set incoming calls to be redirected to your own m

1.5 Before Leaving Your DeskUser Manual 95 Leaving Voice MessagesIf the extension user you called is not able to answer your call, and your call is re

1.5 Before Leaving Your Desk96 User Manual Listening to Voice Messages Left by CallersWhen a caller leaves a voice message, information about that cal

1.5 Before Leaving Your DeskUser Manual 97• In addition to the caller information that is recorded in the Call Log, the following SVM Log information

1.5 Before Leaving Your Desk98 User ManualTo listen to voice messages while your display is lockedTo clear voice messages from the SVM Log• When you p

1.5 Before Leaving Your DeskUser Manual 99 Accessing Your Message Box from an Outside TelephoneYou can remotely access your message box and perform an