Panasonic KXMC6020HX Operations Instructions Page 91
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11. Help
91
11.3.4 Copier
11.3.5 Fax
The name of the desired
computer will not be
displayed on the unit when
scanning documents from
the unit (LAN connection
only).
L The printer driver has not been installed. Install it on your computer (page
27).
L The PC name list up feature has been set to [Off]. Set [PC name list up
on device] to [On] (page 30).
L The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set [PC name list up on device] to [Off] on the other
computers (page 30).
L The IP address of the unit may have changed. To detect the IP address,
proceed as follows.
[Start] i [All Programs] or [Programs] i [Panasonic] i the
unit’s name i [IP Address Checker]
L The IP address for the unit will be detected.
Problem Cause & Solution
The unit will not make a copy. L You cannot make a copy during programming. Make the copy after
programming.
L The document was not fed into the unit properly. Re-insert the document.
L Recording paper is not installed or the unit has run out of paper. Install
paper (page 15).
Letters on the copied
documents are not clear.
L The original document is too dark or too light. Change the contrast (page
39) and try again.
The copied documents are
too dark and cannot be read.
L You used a coloured paper as a document. Change the contrast (page 39)
and make a lighter copy of the document, using “TEXT” resolution (page
39).
Problem Cause & Solution
I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 20).
L The other party’s fax machine is busy or has run out of recording paper. Try
again.
L The other party’s machine is not a fax machine. Check with the other party.
L The other party’s fax machine failed to answer the fax automatically. Send
the fax manually (page 48).
L Set the maximum fax speed to “14.4Kbps” (feature #418 on page 66).
I cannot send a fax overseas. L Use the overseas transmission mode (feature #411 on page 65).
L Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted.
L If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
L Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
The other party complains
about the quality of their
received documents.
L Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
If the copied image is not clear, too dark, black and white lines or smudges
appear, refer to “11.3.2 Printing problems”, page 89.
L The original document is too dark or too light. Change the contrast (page
48) and try again.
Problem Cause & Solution
- KX-MC6020HX 1
- For your safety 3
- For best performance 3
- Approx. 30 kg 4
- Table of Contents 5
- 12.Paper Jams 6
- 13.Cleaning 6
- 14.General Information 6
- 15.Index 6
- 1.1 Supplied accessories 7
- 1.2 Accessory information 8
- 1.3 Button descriptions 8
- 1.4 Overview 9
- 1.5 Toner cartridge and drum 10
- 18 Close the front cover 14
- 1.6 Recording paper 15
- Approx. 2.9 kg 17
- 2.1 Connections 20
- 2.3 Dialling mode 21
- (Scan/Copy/Fax) 22
- 2.5 Setting the original 22
- 2. Preparation 23
- 2.6 Help function 24
- 2.7 Adjusting the volume 24
- 2.8 Date and time 25
- 2.9 Your logo 25
- 2.10 Your fax number 26
- 2.11 Configuring the unit to 26
- 2.13 Starting Multi-Function 29
- 3.1 Printing from Windows 31
- 3. Printer 32
- 4 ScannerScanner 35
- 4.2 Scanning from a computer 37
- (Pull Scan) 37
- 5.1 Making a copy 39
- 5.2 More copying features 40
- 5. Copier 45
- {Lower}Station keys 46
- {Fax} {V}{^}{>} 46
- {Menu}{Directory}{Stop} 46
- 6. Telephone 47
- 7.1 Sending a fax manually 48
- 7.2 Sending a fax using one 49
- 7.3 Broadcast transmission 50
- 7.4 Sending a computer 51
- Receiving Faxes 52
- – Auto answer ON 53
- Auto answer OFF 53
- 7.8 Using the unit with an 55
- 7.11 Receiving a fax on your 57
- 8 Caller I DCaller ID 58
- 9.1 Programming 60
- 9.2 Basic features 61
- 9. Programmable Features 62
- 9.3 Fax features 65
- 9.4 Copy features 69
- 9.5 PC print features 70
- 9.6 Scan features 73
- 9.7 LAN features 75
- 10.1 Character entry 79
- 10.2 Status of the unit 80
- 10.4 Changing the colour 81
- 10.6 Optional input tray 82
- Approx. 4.8 kg 83
- 11.1 Error messages – Reports 84
- 11.2 Error messages – Display 85
- 11. Help 86
- 11.3.1 General 88
- 11.3.2 Printing problems 89
- 11.3.3 Scanner 90
- 11.3.4 Copier 91
- 11.3.5 Fax 91
- 11.3.6 Network 94
- 12.1 Recording paper jam 97
- 2 Remove the jammed paper 98
- 12. Paper Jams 102
- 3 Close the ADF cover 102
- 13. Cleaning 103
- 13.2 Cleaning the document 104
- 13.3 Cleaning the paper chute 105
- 14. General Information 106
- 14.2 Specifications 107
- 15.1 Index 120
- 15. Index 121
- PNQX1501ZA CM0908MJ0 124
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