Panasonic KX-FPG371 User Manual

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Operating Instructions
Compact Plain Paper Fax
with 2.4 GHz Cordless
and Answering System
Model No.
KX-FPG371
General In formation
FOR FAX ADVANTAGE ASSISTANCE:
(VOICE) CALL
1-800-HELP-FAX (1-800-435-7329)
–E-MAIL TO
for customers in the U.S.A. or Puerto
Rico
–REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
Page view 0
1 2 ... 132

Summary of Contents

Page 1 - KX-FPG371

Operating InstructionsCompact Plain Paper Faxwith 2.4 GHz Cordlessand Answering SystemModel No.KX-FPG371General In formationFOR FAX ADVANTAGE ASSISTAN

Page 2

Accessories10For Fax Advantage assistance, call 1-800-435-7329.Accessory informationLThe included film roll is 10 meters (321/2') long. We recomm

Page 3 - For Best Performance

Frequently Asked Questions100For Fax Advantage assistance, call 1-800-435-7329.Answering device I cannot retrieve recorded messages from a remote loca

Page 4 - INSTRUCTIONS

Replacement101For Fax Advantage assistance, call 1-800-435-7329.ReplacementInk filmReplacement film Model No. KX-FA53 (1 roll) or KX-FA55 (2 rolls): E

Page 5

Replacement102For Fax Advantage assistance, call 1-800-435-7329.7Turn the “T” shaped gear (blue) in the direction of the arrow.L Make sure that the in

Page 6 - Table of Contents

Jams103For Fax Advantage assistance, call 1-800-435-7329.JamsRecording paper jamWhen the recording paper has jammed in the unitThe display will show t

Page 7

Jams104For Fax Advantage assistance, call 1-800-435-7329.5Turn the “T” shaped gear (blue) in the direction of the arrow.L Make sure that the ink film

Page 8

Jams105For Fax Advantage assistance, call 1-800-435-7329.When the recording paper was not fed into the unit properly The display will show the followi

Page 9

Jams106For Fax Advantage assistance, call 1-800-435-7329.Document jams – sending 1Open the front cover by pulling up the center part.Remove the jamme

Page 10 - Accessories

Battery107For Fax Advantage assistance, call 1-800-435-7329.BatteryReplacing the handset batteryReplace the battery with a new Panasonic rechargeable

Page 11 - Location of controls

Cleaning108For Fax Advantage assistance, call 1-800-435-7329.CleaningDocument feederClean the document feeder in the following cases:– If misfeeding o

Page 12 - Overview

Cleaning109For Fax Advantage assistance, call 1-800-435-7329.Thermal headIf smudges or black/white lines appear on a copied/received document, check w

Page 13

Finding the Controls (Base Unit)11For Fax Advantage assistance, call 1-800-435-7329.Finding the Controls (Base Unit)Location of controlsA {TONE}L To c

Page 14 - Back cover

Cleaning110For Fax Advantage assistance, call 1-800-435-7329.6Replace the ink film.Turn the “T” shaped gear (blue) in the direction of the arrow.L Mak

Page 15 - Setting (Base Unit)

Printed Reports111General In formationReference lists and reports You can print out the following lists and reports for your reference.Setup list:prov

Page 16

Caller IQ Feature112Caller IQ Fea tureopenLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR.LLLL If you h

Page 17

Caller IQ Feature113To turn the Caller IQ feature from ON to OFF using the base unit1Press {{{{CALLER IQ}}}}.CALLER IQPRESS NAVI.[( )]2Press {{{{<&

Page 18 - To add paper

Caller IQ Feature114To turn the Caller IQ feature from OFF to ON using the base unit1Press {{{{CALLER IQ}}}}.CALLER IQPRESS NAVI.[( )]2Press {{{{<&

Page 19 - Setting (Handset)

Caller IQ Feature115L If the display shows the following, the unit was unable to download from openLCR.Downloadincomplete.Try again.Try downloading ma

Page 20 - Connections and Setup

Caller IQ Feature116During downloadL The CALLER IQ indicator will flash and the display will show the following.DOWNLOADINGL During downloading, you c

Page 21 - Recharge

Caller IQ Feature1173Follow the voice prompt to start downloading.L When the downloading starts, the display will show the following.Download inproces

Page 22

Caller IQ Feature118Viewing information using the handset1Press {{{{CALLER IQ}}}}.Press “1”or“#”.1:View Info.#:Get new Info.2Press {{{{1}}}}.L The ite

Page 23

Specifications119SpecificationsTechnical data about this productBase unitHandset*1 Transmission speed depends upon the contents of the pages, resoluti

Page 24 - TEL MODE

Finding the Controls (Base Unit)12For Fax Advantage assistance, call 1-800-435-7329.OverviewFront viewAAAA Document guidesBBBB Paper trayCCCC Metal re

Page 25

Specifications120Paper specificationsNote for recording paper:L Do not use the following types of paper:– Paper with a cotton and/or fiber content tha

Page 26

FCC and Other Information121FCC and Other InformationFCC and Other InformationThis equipment complies with Part 68 of the FCC rules and the requiremen

Page 27

FCC and Other Information122NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15

Page 28 - Help Button

Warranty123WarrantyLimited WarrantyPANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY,DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUS

Page 29 - Ringer pattern

Warranty124Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty

Page 30 - Adjusting base unit volume

Customer Services125Customer ServicesCustomer Services directoryTo obtain service or technical assistance during the warranty period, please contact:1

Page 31 - Initial Programming

Index126IndexProgram indexBasic feature#01 Date and time...31#02 Your logo...

Page 32

Index127IndexA Accessories...9Belt clip...19Legal paper t

Page 33

Index128N Navigator directoryMaking a phone call ...47Selecting characters...33, 41Sending faxes...

Page 34

129Answering device remote operation1. Call your unit.2. Press the remote operation ID during the greeting message.3. Press the remote command key.LTo

Page 35 - Making and Answering Calls

Finding the Controls (Handset)13For Fax Advantage assistance, call 1-800-435-7329.Finding the Controls (Handset)Location of controlsAAAABacklit LCD Di

Page 38

PFQX1758ZBCM0602DT1092Panasonic FAX ADVANTAGE PROGRAMPanasonic Consumer ElectronicsCompany, Division of MatsushitaElectric Corporation of AmericaOne P

Page 39

Setting (Base Unit)14For Fax Advantage assistance, call 1-800-435-7329.Setting ( Base Unit)Ink film 1Open the front cover by pulling up the center par

Page 40

Setting (Base Unit)15For Fax Advantage assistance, call 1-800-435-7329.5Turn the “T” shaped gear (blue) in the direction of the arrow.L Make sure that

Page 41 - Navigator Directory

Setting (Base Unit)16For Fax Advantage assistance, call 1-800-435-7329.Paper tray The included paper tray is for letter size recording paper.Insert th

Page 42 - To delete a character/number

Setting (Base Unit)17For Fax Advantage assistance, call 1-800-435-7329.Metal recording paper guideAttach the metal recording paper guide into the slot

Page 43

Setting (Base Unit)18For Fax Advantage assistance, call 1-800-435-7329.Recording paper Letter, legal or A4 size recording paper can be loaded. The uni

Page 44

Setting (Handset)19For Fax Advantage assistance, call 1-800-435-7329.Setting ( Handset)Belt clip and headsetBelt clipTo install the belt clipTo remove

Page 45

2Thank you for purchasing a Panasonic fax machine.Things you should keep a record ofAttach your sales receipt here.For your future referenceCaution:LT

Page 46

Connections and Setup20For Fax Advantage assistance, call 1-800-435-7329.Connections and SetupSelecting the way to use your fax machineYou may alread

Page 47

Connections and Setup21For Fax Advantage assistance, call 1-800-435-7329.Battery chargePlace the handset on the cradle of the base unit for about 15 h

Page 48

Connections and Setup22For Fax Advantage assistance, call 1-800-435-7329.Case 1: Using the fax machine onlyTelephone wiring image in house or officeCo

Page 49 - Caller ID

Connections and Setup23For Fax Advantage assistance, call 1-800-435-7329.How to receive calls with the handset1 When the fax machine rings, lift the h

Page 50

Connections and Setup24For Fax Advantage assistance, call 1-800-435-7329.Case 2: Using the fax machine with an extension telephoneTelephone wiring ima

Page 51

Connections and Setup25For Fax Advantage assistance, call 1-800-435-7329.How to receive calls with the base unit1 When the fax machine rings, press {D

Page 52

Connections and Setup26For Fax Advantage assistance, call 1-800-435-7329.Case 3: Using the fax machine with a computerTelephone wiring image in house

Page 53

Connections and Setup27For Fax Advantage assistance, call 1-800-435-7329.How to set upSet the fax machine to TEL mode by pressing {AUTO ANSWER} until

Page 54

Help Button28For Fax Advantage assistance, call 1-800-435-7329.Help ButtonHelp function You can print a quick reference for assistance as follows.1Pre

Page 55 - Sending Faxes

Volume29For Fax Advantage assistance, call 1-800-435-7329.Volu meAdjusting handset volumeRinger volume3 levels (high/low/off) are available.Make sure

Page 56

For Best Performance3For Fax Advantage assistance, call 1-800-435-7329.For Best PerformanceBattery chargePlace the handset on the cradle of the base u

Page 57

Volume30For Fax Advantage assistance, call 1-800-435-7329.Adjusting base unit volumeRinger volume4 levels (high/middle/low/off) are available.While th

Page 58

Initial Programming31For Fax Advantage assistance, call 1-800-435-7329.Initial P rogrammin gDate and time, your logo and fax numberYou should program

Page 59

Initial Programming32For Fax Advantage assistance, call 1-800-435-7329.Setting your logoThe logo can be your company, division or name.1Press {{{{MENU

Page 60

Initial Programming33For Fax Advantage assistance, call 1-800-435-7329.To select characters with the dial keypadPressing the dial keys will select a c

Page 61

Initial Programming34For Fax Advantage assistance, call 1-800-435-7329.Setting your fax number 1Press {{{{MENU}}}}.SYSTEM SET UPPRESS NAVI.[( )]2Press

Page 62

Making and Answering Calls35TelephonePhone calls - makingWith the handset1Lift the handset and press {{{{TALK}}}}.2Dial the telephone number.Example:

Page 63 - Receiving Faxes

Making and Answering Calls36Adjusting LCD contrast5 levels (high to low) are available.Make sure the handset is idle. 1. Press {{{{FUNCTION}}}}.------

Page 64 - TAD/FAX MODE

Making and Answering Calls37Phone calls - answeringWith the handset1Lift the handset and press {{{{TALK}}}} when the unit rings.L You can also answer

Page 65

Making and Answering Calls38IntercomPaging the base unit from the handset1Handset: Press {{{{INTERCOM}}}}.L The base unit will beep. You can then talk

Page 66 - Distinctive Ring

Making and Answering Calls39Paging the handset from the base unit1Base unit: Press {{{{LOCATOR/INTERCOM}}}}.L The base unit will page the handset for

Page 67

Safety Instructions4For Fax Advantage assistance, call 1-800-435-7329.Safety Instr uctionsImportant safety instructionsWhen using this unit, basic saf

Page 68 - FACE DOWN

Making and Answering Calls40Transferring a callThe intercom can be used during a conversation. This feature enables you to transfer an outside call be

Page 69 - Example: 200% enlarged copy

Navigator Directory41Navigator DirectoryStoring names and telephone numbers into the navigator directoryFor rapid access to frequently dialed numbers,

Page 70 - To collate multiple copies

Navigator Directory42To correct a mistake1. Press {<} or {>} to move the cursor to the incorrect character.2. Press {CLEAR}.3. Enter the correct

Page 71

Navigator Directory43Editing a stored entryEntries stored in the handset and the base unit are for common use and can be edited from both the handset

Page 72 - Greeting

Navigator Directory445Edit the name (see page 33, 42 for instructions).6Press {{{{SET}}}}.Example: NO.=0123456L If you do not need to edit the telepho

Page 73 - Memo Message

Navigator Directory45Erasing a stored entryOnce erased, an entry cannot be accessed from either the handset or the base unit.Using the handset1Press {

Page 74 - Incoming Messages

Navigator Directory46Another method to erase a stored entry1. Press {{{{>>>>}}}}.L Confirm that there are no documents in the document ent

Page 75

Navigator Directory47Making a phone call using the navigator directoryBefore using this feature, program the desired names and telephone numbers into

Page 76

Navigator Directory48To search for a name by initialExample: “LISA”Using the handset1. Press {{{{>>>>}}}}.L Confirm that there are no docu

Page 77 - Remote Operation

Caller ID49Caller IDCaller ID service from your phone companyThis unit is compatible with the Caller ID service offered by your local telephone compan

Page 78

Safety Instructions5For Fax Advantage assistance, call 1-800-435-7329.CAUTION:BatteryTo reduce the risk of fire or injury to persons, read and follow

Page 79 - Voice Mailbox

Caller ID50Viewing and calling back using caller informationYou can easily view caller information and call back.Important:LLLL Calling back will not

Page 80

Caller ID51Using the base unit1Press {{{{CALLER ID}}}}.Example: 2 NEW CALLSPRESS NAVI.[+ -]2Press {{{{++++}}}} to search from the most recent caller i

Page 81

Caller ID52Erasing caller informationYou can erase all or specific caller information. Once erased, it cannot be accessed from either the handset or t

Page 82

Caller ID53Erasing all caller information using the base unit1Press {{{{MENU}}}} repeatedly until the following is displayed.CALLER SET UPPRESS SET2Pr

Page 83

Caller ID54Storing caller informationImportant:LLLL This feature is not available in the following cases.– The telephone number includes data other th

Page 84 - Recording your own transfer

Sending Faxes55FaxSending a fax manually 1Adjust the width of the document guides to the size of the document.2Insert the document (up to 10 pages) FA

Page 85

Sending Faxes56To send more than 10 pages at a timeInsert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last

Page 86 - Features Summary

Sending Faxes57Documents you can sendNote:L Remove clips, staples or other similar fasteners.L Do not send the following types of documents: (Use copi

Page 87

Sending Faxes58Sending a fax using the navigator directoryBefore using this feature, program the desired names and telephone numbers into the navigato

Page 88

Sending Faxes59Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program th

Page 89

Table of Contents6For Fax Advantage assistance, call 1-800-435-7329.Table of ContentsInitial PreparationAccessories Included accessories ...

Page 90

Sending Faxes60Adding a new entry into the broadcast memory1Press {{{{>>>>}}}}.L Confirm that there are no documents in the document entra

Page 91

Sending Faxes61Sending the same document to pre-programmed parties 1Insert the document FACE DOWN.L If necessary, press {{{{++++}}}} or {{{{----}}}} r

Page 92

Receiving Faxes62Receiving FaxesReceiving a fax manuallyActivating TEL modeSet the fax machine to TEL mode by pressing {AUTO ANSWER} until the followi

Page 93 - Error Messages

Receiving Faxes63Extension telephoneIf you use the fax machine with an extension telephone, you can receive fax documents using the extension telephon

Page 94

Receiving Faxes64Receiving a fax automaticallyActivating FAX ONLY mode1Set feature #77 to “FAX ONLY” (page 92).2Press {{{{AUTO ANSWER}}}} until the fo

Page 95

Receiving Faxes65Note:L The incoming message recording time can be changed (feature #10, page 88).L When the remaining time is low, erase unnecessary

Page 96

Distinctive Ring66Distinct ive RingUsing two or more phone numbers in a single telephone lineThe Distinctive Ring service is a service offered by your

Page 97

Distinctive Ring67If you use three or more phone numbersYou may wish to use three or more phone numbers for a single telephone line to distinguish whi

Page 98

Copying68CopyMaking a copy1Adjust the width of the document guides to the size of the document.L Confirm that there is enough recording paper in the r

Page 99

Copying69Convenient way of copyingTo enlarge a document1. Press {{{{>>>>}}}} after step 4 on page 68.ZOOM 100% [+ -]<COLLATE>)2. Pre

Page 100 - Frequently Asked Questions

Table of Contents7For Fax Advantage assistance, call 1-800-435-7329.FaxSending Faxes Sending a fax manually...

Page 101 - Replacement

Copying70To collate multiple copies The unit can collate multiple copies in the same order as the original document pages.1. After step 4 on page 68,

Page 102

Greeting71Answering DeviceRecording your own greeting messageYou can record your own greeting message for TAD/FAX mode. The recording time will be lim

Page 103 - Recording paper jam

Greeting72Erasing your own recorded greeting message1Set feature #77 to “TAD/FAX” (page 92) beforehand.2Press {{{{ERASE}}}} until the following is dis

Page 104

Memo Message73Memo Message Leaving a message for others or yourselfTo leave a private message for yourself or someone else, you can record a voice mem

Page 105 - When the recording paper was

Incoming Messages74Incoming MessagesListening to recorded messages using the base unitWhen the unit has recorded new voice messages:– The PLAY MESSAGE

Page 106 - Document jams – sending

Incoming Messages75Erasing recorded messagesTo erase a specific message Press {{{{ERASE}}}} while listening to the message you want to erase.To erase

Page 107 - Replacing the handset battery

Incoming Messages76Listening to recorded messages using the handset1Press {{{{PLAYBACK}}}}.Remoteoperation12223The voice guide will tell you the numbe

Page 108 - Cleaning

Remote Operation77Remote Operation Operating from a remote locationYou can call your unit from a remote location and access the answering device.Impor

Page 109

Remote Operation78Other remote operationsErasing a specific messagePress {{{{****}{}{}{}{4}}}} while listening to the message you want to erase.Voice

Page 110

Voice Mailbox79Voice MailboxHow callers can leave you private messagesThis unit has two mailbox memories. Your caller can leave a private message in a

Page 111 - Printed Reports

Table of Contents8For Fax Advantage assistance, call 1-800-435-7329.HelpError Messages Reports ...

Page 112 - Caller IQ Feature

Voice Mailbox80Recording your own mailbox greeting messagesThe recording time is limited to 16 seconds for each mailbox.Suggested message:“This is (pe

Page 113

Voice Mailbox81Listening to recorded messages using the base unit1Press {{{{>>>>}}}} 2 times.MAILBOX [+ -]2Press {{{{++++}}}} or {{{{----}

Page 114

Voice Mailbox82Listening to recorded messages using the handset1Press {{{{PLAYBACK}}}}.Remoteoperation122232Select a mailbox.For mailbox 1:Press {{{{*

Page 115

Voice Mailbox83Listening to recorded messages from a remote location1Call your unit from a remote touch tone telephone.2Press {{{{****}}}} and the des

Page 116

Option84OptionTransferring recorded messages to another telephoneThis feature allows your unit to call a designated telephone number each time an inco

Page 117 - {<}{>}

Option85To check the transfer greeting message1. Press {{{{MENU}}}}, {{{{####}{}{}{}{6}{}{}{}{1}}}}.2. Press {{{{++++}}}} or {{{{----}}}} to select “C

Page 118

Features Summary86Programmable FeaturesProgrammingThe unit provides various programming features.Programming method for basic features1Press {{{{MENU}

Page 119 - Specifications

Features Summary87Programming method for advanced features1Press {{{{MENU}}}}.SYSTEM SET UPPRESS NAVI.[( )]2Press {{{{<<<<}}}} or {{{{>

Page 120

Features Summary88Basic features Code #01: Setting the date and time SET DATE & TIMEPRESS SETSee page 31 for details.Code #02: Setting your logo Y

Page 121 - FCC and Other Information

Features Summary89Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNALMODE=ON [±]ON (default): The unit will pri

Page 122

Accessories9For Fax Advantage assistance, call 1-800-435-7329.Initial PreparationIncluded accessories L If any items are missing or damaged, check wit

Page 123 - Warranty

Features Summary90Code #36: Receiving oversized documents RCV REDUCTIONMODE=92% [±]If the size of the document sent by the other party is as large as,

Page 124

Features Summary91Code #47: Setting the fax voice guidance FAX GUIDANCEMODE=ON [±]If you wish to hear voice guidance, activate this feature.ON (defaul

Page 125 - Ave. 65 de Infanter

Features Summary92Code #76: Setting the connecting tone CONNECTING TONEMODE=ON [±]If you often have trouble when sending a fax, this feature allows yo

Page 126 - Program index

Error Messages93For Fax Advantage assistance, call 1-800-435-7329.HelpReportsIf your unit cannot send a fax, check the following:– The number you dial

Page 127

Error Messages94For Fax Advantage assistance, call 1-800-435-7329.Display If the unit detects a problem, one or more of the following messages will ap

Page 128

Error Messages95For Fax Advantage assistance, call 1-800-435-7329.MESSAGE FULLL There is no room left in memory to record a voice message. Erase unnec

Page 129

Frequently Asked Questions96For Fax Advantage assistance, call 1-800-435-7329.Frequently Asked QuestionsWhen a function does not work, check hereGener

Page 130

Frequently Asked Questions97For Fax Advantage assistance, call 1-800-435-7329.While having an intercom call, the intercom call stops and the unit star

Page 131

Frequently Asked Questions98For Fax Advantage assistance, call 1-800-435-7329.Fax – sendingI cannot send documents.L The other party’s fax machine is

Page 132 - PFQX1758ZB

Frequently Asked Questions99For Fax Advantage assistance, call 1-800-435-7329.L You may have used paper with a cotton and/or fiber content that is ove

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