
Displayed messages and solutions
When starting the operation software
When a message window is displayed in the process of the startup, refer to the following to solve the problem.
Message Solution
It is impossible to start the operation
software unless the setup software is
closed.
The operation software cannot be started when the setup software •
is open.
Click the [OK] button, and then start the operation software after
closing the setup software.
The operating environment of this soft-
ware could not be properly recognized.
Check to see that the PC network envi-
ronment is enabled and perform regis-
tration again.
Confirm that the network adapter of the PC is enabled. •
If it is disabled, enable the setting.
When the [OK] button on the login window is clicked
When a message window is displayed by clicking the [OK] button on the login window, refer to the following to
solve the problem.
Message Solution
Please change the ADMIN password. The default password has not been changed. It is recommended to •
immediately change the password to enhance the security.
Please change the password. Logged in with the password whose validation period is over. It is •
recommended to immediately change the password to enhance
the security.
Failed to log in. The entered user name or password is incorrect. Enter the correct •
user name and password.
When the [OK] button on the "Change password" window is clicked
When a message window is displayed by clicking the [OK] button on the "Change password" window, refer to
the following to solve the problem.
Message Solution
Enter 4 characters or more. The entered characters for the password are less than 3 •
characters. Enter 4 characters or more.
Entered current password is incorrect. The characters entered for the current password are incorrect. •
Enter the current password correctly.
Enter the same password. The characters entered for "New password" and "Enter the new •
password again to confirm" do not match. Enter the same
password.
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