Panasonic KX-TDE100 User Manual download pdf (Page 96)

1.3 Telephone Features and Operation

96 Operating Manual

1.3.41 ICD Group Features—Supervisory

An extension assigned as a supervisor (supervisor extension) can monitor and control the status of other

members in an Incoming Call Distribution (ICD) group using a 6-line display PT, as follows:

Using these features, for example, if extension 101 is logged out but the user is at his extension, and

Incoming Call Queue Monitor shows that a call is waiting in the queue, the supervisor extension can change

the status of extension 101 to Log-in. The waiting call will then be automatically directed to that extension.

The following chart shows the flow of supervisory displays and access operations:

Features Description

Incoming Call Queue

Monitor

The supervisor extension can monitor the status of calls waiting in the

queue to be answered.

(→ 1.3.37 ICD Group Features—Incoming Call Queue Monitor)

Log-in/Log-out Monitor and

Remote Control

The supervisor extension can monitor the Log-in/Log-out status of the

ICD group members with the lights of corresponding DSS buttons. The

supervisor extension can change their Log-in/Log-out status by

pressing the corresponding DSS button.

(→ 1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote

Control)

Call Log History

The supervisor extension can confirm the incoming call log for the ICD

group.

(→ 1.3.36 ICD Group Features—Call Log History for ICD Group)

1 2 ... 91 92 93 94 95 96 97 98 99 100 101 ... 213 214

No comments

Panasonic KX-TDE100 User Manual Page 96