Panasonic KXFLM651 Operations Instructions Page 66

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9. Help
64
For assistance, please visit http://www.panasonic.com/consumersupport
9.3.5 Copying
The printing quality is
poor.
L If documents can be copied properly, the unit is working normally.
The other party may have sent a faint document or there may be
something wrong with the other party’s machine. Ask them to send
a clearer copy of the document or to check their fax machine.
L Some paper has instructions recommending which side to print on.
Try turning the paper over.
L You may have used paper with a cotton and/or fiber content that is
over 20%, such as letterhead or resume paper.
L The remaining toner is low. Replace the toner cartridge (page 68).
L To check the drum life and quality, please print the printer test list
(page 77). If printing quality is still poor, replace the toner cartridge
and drum unit.
L The toner save mode is ON (feature #482 on page 54).
L The glass or rollers are dirty with correction fluid, etc. Clean them
(page 75). Please do not insert a document before correction fluid
has dried completely.
I cannot receive
documents even though
paper is installed.
L Feature #442 is activated and the received fax documents are
automatically transferred to the computer. View the received
documents using the computer (page 50).
When an extension
telephone is connected, I
cannot receive
documents by pressing
{*}{#}{9}.
L You must set remote fax activation to ON (feature #434 on page 57)
beforehand.
L Press {*}{#}{9} firmly.
L You may have changed the remote fax activation code from
{*}{#}{9} (default setting). Verify the remote fax activation code
(feature #434 on page 57).
L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 17)
or clear the jammed paper (page 71).
The other party complains
that they cannot send a
document.
L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 17)
or clear the jammed paper (page 71).
L The unit is not in FAX ONLY mode. Press {AUTO ANSWER}
repeatedly to turn ON the {AUTO ANSWER} light.
I cannot select the desired
receiving mode.
L If you want to set FAX ONLY mode:
–press {AUTO ANSWER} repeatedly to turn ON the {AUTO
ANSWER} light.
L If you want to set TEL mode:
–press {AUTO ANSWER} repeatedly to turn OFF the {AUTO
ANSWER} light.
L The Distinctive Ring of feature #430 is activated (page 39).
Problem Cause & Solution
Problem Cause & Solution
The unit will not make a
copy.
L You cannot make a copy during programming. Make the copy after
programming.
L The document was not fed into the unit properly. Re-insert the
document.
L Recording paper is not installed or the unit has run out of paper.
Install paper (page 17).
FLM651-PFQX2292ZA-en.book Page 64 Monday, September 12, 2005 2:22 PM
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