Panasonic KX-TDE100 User Manual Page 89
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1.3 Telephone Features and Operation
Operating Manual 89
1.3.36 ICD Group Features—Call Log History for ICD Group
To enter incoming call queue monitoring mode
To confirm the Call Log History
Manual Queue Redirection
(Hurry-up Transfer)
You can forward the longest waiting call in the queue of calls to the ICD
group to a preprogrammed destination manually.
(→ 1.3.40 ICD Group Features—Manual Queue Redirection)
Call Forwarding (FWD) for
your ICD Group
You can set a forward destination for your ICD group.
(→ Call Forwarding (FWD) for your Incoming Call Distribution Group)
An extension assigned as a supervisor (supervisor extension) can confirm the incoming
call log for the incoming call distribution (ICD) group.
To perform this operation, the supervisor has to enter incoming call queue monitoring
mode first.
Features Description
On-hook.
Enter ICD Group
extension number.
Off-hook.
6-Line Display PT
Enter 739.
3 97
C.Tone
ICD Group
extension no.
Group Monitor On
Press "LOG".
Confirm the Call Log History.
JAN.31 08:13AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT LOG SPRVS
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
While the display is in incoming call queue monitoring mode
6-Line Display PT
- KX-TDE100 1
- KX-TDE200 1
- Operating Manual 1
- Feature Highlights 2
- Customers 3
- ICD Group 3
- Important Notice 4
- ConditionsHints 4
- Trademarks 5
- Notes for SIP Extension Users 5
- Important Information 6
- SAVE THESE INSTRUCTIONS 6
- Operating Manual 7 7
- 8 Operating Manual 8
- Attention 9
- For Future Reference 10
- INFORMATION 11
- 12 Operating Manual 12
- For Cell Station 13
- Table of Contents 14
- Operating Manual 15 15
- 16 Operating Manual 16
- Section 1 17
- Operation 17
- Feature Numbers 18
- Display 19
- Examples 19
- Restrictions 20
- Buttons on the PT 21
- 22 Operating Manual 22
- SELECT SHIFT 23
- 24 Operating Manual 24
- Operating Manual 25 25
- How to Follow the Steps 26
- Connection Example 27
- 1.2 Basic Operations 28
- 1.2.1 Making Calls 28
- Intercom Call 28
- Operator Call 29
- Calling an Outside Party 29
- 1.2.2 Answering Calls 30
- 1.3.1 Absent Message 32
- 1.3.2 Account Code Entry 33
- While hearing a busy tone 35
- 1.3.5 BGM (Background Music) 36
- 1.3.6 Call Hold 36
- SIP Extn 37
- INTERCOM 38
- 1.3.7 Call Monitor 39
- 1.3.8 Call Park 39
- Call Park Retrieve 40
- 1.3.9 Call Pickup 41
- Call Pickup 41
- Call Pickup Deny 42
- 1.3.10 Call Splitting 42
- 1.3.11 Call Transfer 44
- 1.3.12 CALL WAITING FEATURES 47
- During a conversation 50
- 1.3.13 Call Waiting Tone 52
- 1.3.14 Character Entry 53
- (5 times) 54
- 1.3.15 Conference 55
- Conference 55
- To continue 57
- 1.3.16 Conference, Unattended 60
- 1.3.17 Data Line Security 61
- Calling through DISA 61
- From Outside Telephone 62
- 1.3.19 DND (Do Not Disturb) 64
- DND (Do Not Disturb) 64
- FWD DND Off 65
- DND Override 66
- 1.3.20 Door Open 67
- 1.3.21 Doorphone Call 68
- Executive Busy Override 69
- Executive Busy Override Deny 71
- 1.3.24 Extension Dial Lock 71
- 1.3.27 External Relay 75
- 1.3.28 External Sensor 75
- 1.3.29 FWD (Call Forwarding) 76
- FWD (Call Forwarding) 76
- Follow Me 77
- Follow Me Cancel 77
- Both Calls 77
- Intercom Calls 77
- Outside Calls 77
- 80 Operating Manual 80
- 1.3.30 Hands-free Answerback 82
- 1.3.31 Hands-free Operation 83
- 1.3.32 Headset Operation 84
- Headset Operation 84
- Answer/Release Button 85
- To transfer a call 86
- To talk to a waiting caller 86
- 1.3.33 HOSPITALITY FEATURES 87
- 1.3.34 Hot Line 87
- 1.3.35 ICD GROUP FEATURES 88
- To enter/leave Not Ready mode 92
- Operating Manual 93 93
- To forward the waiting call 95
- (Hurry-up) 95
- 96 Operating Manual 96
- 1.3.42 Message Waiting 97
- For a caller 98
- For a called extension 98
- 1.3.43 Mute 99
- 1.3.44 Off-hook Monitor 100
- 1.3.46 One-touch Dialing 101
- 1.3.47 Paging 102
- Group Paging 102
- 1.3.48 Paralleled Telephone 103
- Paging Deny 103
- Directory Number) Extension 104
- SDN Direct Dial 105
- 106 Operating Manual 106
- 1.3.50 Printing Message 107
- 1.3.51 Privacy Release 108
- Identification Presentation) 109
- Identification Restriction) 109
- PT/SLT/PS/SIP Extn 111
- PT and SLT 111
- 1.3.57 Quick Dialing 112
- 1.3.58 Redial, Last Number 112
- 1.3.59 Room Status Control 112
- DSS button 113
- (Check-in) 113
- 6-Line Display PT 113
- (Check-out) 114
- KX-NT366 115
- 1.3.62 Speed Dialing, System 116
- Operating Manual 117 117
- PT/SLT/PS 118
- Operating Manual 119 119
- Leaving Voice Messages 121
- Operating Manual 123 123
- TRANSFER 125
- AUTO DIAL 125
- Extension 126
- 1.3.65 Timed Reminder 127
- 1.3.66 Time Service 128
- 1.3.68 VOICE MAIL FEATURES 130
- Operating Manual 131 131
- Monitoring 132
- Answering 132
- To record into your mailbox 133
- 1.3.72 Wake-up Call 135
- To cancel 136
- 1.3.73 Walking COS 137
- 1.3.74 Walking Extension 138
- Operating Manual 139 139
- Main Office 140
- Branch Office 140
- 1.3.76 Whisper OHCA 141
- 1.4 Display Features 143
- 1.4.1 Call Log, Incoming 143
- 1.4.2 Call Log, Outgoing 145
- 1.4.3 Directories 148
- Calling with the Directory 148
- CLEAR ENTER 149
- 1.4.4 System Feature Access 150
- Section 2 155
- Manager Operation 155
- 2.1 Manager Service Features 156
- 2.1.1 Dial Tone Transfer 156
- 2.1.3 OGM (Outgoing Messages) 157
- Selection) Monitor Release 159
- Section 3 163
- 3.1 Personal Programming 164
- 3.1.1 Programming Information 164
- 3.1.2 Personal Programming 164
- Setting Features 165
- 3.1.4 Customizing the Buttons 175
- 3.2 Manager Programming 181
- 3.2.1 Programming Information 181
- 3.2.2 Manager Programming 182
- 3.3 System Programming 184
- 3.3.1 Programming Information 184
- Icon Descriptions 185
- Procedure 186
- 3.3.2 System Programming 187
- [000] Date & Time 187
- [003] Extension Number 189
- [004] Extension Name 190
- Section 4 191
- Appendix 191
- 4.1 Troubleshooting 192
- 4.1.1 Troubleshooting 192
- Troubleshooting 192
- 4.2 Feature Number Table 195
- 4.2.1 Feature Number Table 195
- 4.3 Tone 204
- 4.3.1 Tone 204
- While on-hook 204
- When going off-hook 204
- When you make calls 205
- While off-hook 206
- Operating Manual 209 209
- 210 Operating Manual 210
- Operating Manual 211 211
- 212 Operating Manual 212
- Operating Manual 213 213
- Panasonic Puerto Rico, Inc 214
- KK0607TK0 214
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