Panasonic KX-HGW600 User Manual Page 140
- Page / 152
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Operating Instructions
140
6.4 Troubleshooting
About KX-HGW600 Connection
About WWW Site
Problem Cause and Remedy
The POWER indicator lights
red.
• The KX-HGW600 hardware is in a bad status. Push
the RESTART button ( Page 124) or contact our
customer call center.
The CATV/xDSL/optical cable
modem network does not
work and the WAN indicator
does not light.
• Make sure the connection between the KX-HGW600
and the modem has been successfully made.
• Make sure the KX-HGW600 and the modem have
been turned on.
The Ethernet network does
not work and the LAN 1—4
indicators do not light.
• Make sure the connection between the PC and the
KX-HGW600 have been successfully made.
• Make sure the KX-HGW600 is turned on first, then
the PC.
• Install a network card and software properly on the
PC.
Problem Cause and Remedy
A WWW site does not
appear.
• Make sure the address of the WWW site has been
correctly entered in the address field of the web
browser.
• Make sure the KX-HGW600 is connected properly
to the modem or PC.
• Confirm the information on your Internet
configuration provided by your ISP. If you are
required to enter some network parameters, refer to
"Setting up Internet Configuration" on Page 25 and
set the network parameters to the KX-HGW600.
• Check the Status window ( Page 118) on the
Setup Page. From the Status window, make sure
the KX-HGW600 is assigned an IP address from the
ISP. If it isn’t, refer to "Setting up Internet
Configuration" on Page 25 and set the network
parameters to the KX-HGW600.
• Check the proxy server use ( Page 126).
• If you turn off the KX-HGW600 while accessing the
Internet with PPPoE Connection and then trying to
access again, it may take for about 5 to 20 minutes.
Wait for a second.
• If the switch of the modem is set to 100 Mbps, the
communication between the modem and the
KX-HGW600 (WAN jack) may not be made properly.
Change the switch of the modem to 10 Mbps.
- Operating Instructions 1
- Introduction 2
- Trademarks 3
- Table of contents 5
- Section 1 7
- 1.1.1 Main Features 8
- 1.1.2 System Requirements 10
- 1.2 Included Accessories 11
- 1.3 Part Names 12
- 1.3.3 Indicators 13
- Section 2 15
- 2.1 Configuration Types 16
- 2.2 Internet Configuration 17
- Preparation 17
- Ethernet jack of the modem 19
- Ethernet cable 19
- (included accessory) 19
- WAN jack 19
- 1. Turn off the PC 20
- Turning on the Devices 21
- AC adaptor cord 22
- Thread the AC adaptor 22
- 2. Start up your web browser 23
- 4. Click [Setup Page] 23
- 6. Click [OK] 24
- 2. Click [DHCP Connection] 25
- 2. Click [Static Connection] 27
- 2. Click [PPPoE Connection] 29
- 1. Start up your web browser 33
- LAN1—4 jacks 34
- Ethernet hub 39
- 3. Click [Setup Page] 43
- 5. Click [OK] 44
- Section 3 53
- 3.1 Recording/Playback 54
- 3.1.1 Preparing for recording 54
- Recording 55
- /Playback 55
- 3.1.2 Recording/Playback page 56
- 3.1.3 Recording 57
- 3.1.4 Recording Setup 58
- 3.1.5 Timer Recording Setup 59
- 3. Select Enable or Disable 60
- 3.1.6 Playback 61
- 3.2 SD Memory Card 64
- 3.2.1 File Delete 64
- 3.2.2 Format 65
- 3.2.3 Status 65
- Section 4 67
- 4.1 Setup Page 68
- 4.2 Functions 70
- 4.2.1 Camera Portal 70
- 4.2.2 Recording/Playback 71
- 4.3 Configuration 72
- 4.3.1 Basic Setup 72
- 4.3.2 Camera Setup 73
- Screen Assignment 77
- Access Control 78
- 4.3.3 Wireless Setup 83
- Encryption 86
- 6. Click [Restart Now!] 88
- MAC Address Filtering 91
- 4.4 Advanced Features 93
- 4.4.1 Address Translation 93
- Port Forwarding 94
- NAT (IP unnumbered) 96
- WAN (Internet) 98
- 4.4.2 Packet Filtering 101
- 5. Click [Restart Now!] 102
- Features 103
- 4.4.3 Optional Setup 105
- 4. Click [Restart Now!] 106
- 4.5.1 Change Password 110
- 4.5 System Commands 110
- 4.5.2 Update Firmware 112
- 4.5.3 Restart 114
- 4.5.4 Factory Default Reset 114
- 4.5.5 PPPoE Connection 115
- 4.5.6 Ping 117
- 4.6 Information 118
- 4.6.1 Status 118
- 4.6.2 Usage Data 118
- 4.6.3 Packet Filtering Log 119
- 4.6.4 User Registration 120
- 4.6.5 Support 121
- 4.6.6 Help 122
- Section 5 123
- —default settings 124
- 5.2 Wall mounting 125
- 5.3 Proxy Server Setting 126
- Technical 127
- 5.5 TCP/IP Properties Setup 129
- Section 6 133
- 6.1 Default setting list 134
- Specification and 135
- Troubleshooting 135
- 6.3 Specification 138
- 6.4 Troubleshooting 140
- 6.5 FCC and Other Information 146
- When you ship the product 152
- For product service 152
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