Panasonic DPMB536SX Operations Instructions download pdf (Page 160)

Problem Cause & Solution

I cannot receive the

whole document (LAN

supported models

only). ( )

• The fax to email address (feature #452) is activated. In this case, only faxes

within the fax memory capacity (page 182) can be received. Deactivate the

feature, then ask the other party to resend the document.

I cannot receive

documents

automatically.

• The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 108) or

TEL/FAX mode ( ) (page 109).

• The time taken to answer the call is too long. Decrease the number of rings

before the unit answers a call (feature #210).

The display shows

"CONNECTING.....",

but faxes are not

received.

• The incoming call is not a fax. Change the receiving mode to TEL mode

(page 109) or TEL/FAX mode ( ) (page 109).

The printing quality of

the received

documents is poor.

• If documents can be copied properly, the unit is working normally. The other

party may have sent a faint document or there may be something wrong with

the other party's machine. Ask them to send a clearer copy of the document or

to check their fax machine.

• If documents cannot be copied properly, refer to “11.4.2 Printing problems”,

page 156.

The other party

complains that they

cannot send a

document.

• The memory is full of received documents due to a lack of recording paper or a

recording paper jam. Load paper (page 36) or remove the jammed paper

(page 167).

• If the PC fax setting (feature #442) is set to "ALWAYS", check the connection

between the computer and the unit.

• If the fax preview mode (feature #448) is set to "ON", use the web browser on

the computer connected via the LAN to view, print or save the documents, and

then erase unnecessary documents (page 118).

• The unit is not in FAX ONLY mode. Press /FAX AUTO ANSWER

repeatedly to turn ON the /FAX AUTO ANSWER light.

I cannot select the

desired receiving

mode.

• If you want to set FAX ONLY mode:

– press /FAX AUTO ANSWER repeatedly to turn ON the /FAX

AUTO ANSWER light.

• If you want to set TEL/FAX mode ( ):

1. Select TEL/FAX mode using feature #404.

2. Press /FAX AUTO ANSWER repeatedly to turn OFF the

/FAX AUTO ANSWER light.

• If you want to set TEL mode:

1. Select TEL mode using feature #404. (This step is only for models that

support TEL/FAX mode. ( ))

2. Press /FAX AUTO ANSWER repeatedly to turn OFF the

/FAX AUTO ANSWER light.

When an extension

telephone is

connected, I cannot

receive documents by

pressing 9 .

• You must set remote fax activation to ON (feature #434) beforehand.

• Press 9 firmly.

• You may have changed the remote fax activation code from 9 (default

setting). Verify the remote fax activation code (feature #434).

11.4.5 Fax

160 Operating Instructions

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Panasonic DPMB536SX Operations Instructions Page 160

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